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Under general supervision of the Economic Development, Tourism and Marketing Director, assist community organizations, institutions and businesses in the research, preparation and implementation of economic development plans, programs, and services designed to attract new development opportunities and promote Cottonwoods value as a business location and tourist destination. This role primarily focuses on developing and implementing economic development programs and strategies for economic growth, including business attraction, retention, and workforce development, while also supporting tourism and marketing efforts as needed. Provides administrative, technical, and customer service support to the Department Director and other staff.

Classification: This is a non-exempt, full-time, classified position with full benefits.

Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. This list is illustrative only, and is not a comprehensive listing of all functions and tasks performed by incumbents of this classification.

Tasks: The duties listed below represent the primary responsibilities for this position. Employees may not be required to perform all duties and may be assigned additional duties as needed.

• Research, identify, develop, and monitor programs that enhance customer relations, ensure data accuracy, and provide access to trending business and entrepreneurial resources to foster economic growth within the region and community.
• Actively engage with the private sector and development community to raise awareness and promote site selection for quality residential, industrial, hospitality, retail, and other commercial development projects in Cottonwood.
• Adhere to the vision and mission of the City of Cottonwood and the department, ensuring alignment with strategic objectives.
• Assist with developing and maintaining a comprehensive inventory of local built environments, commercial properties, local business needs, and regional and national trends impacting economic development; recommend and adjust solutions, programs, and resources accordingly.
• Collaborate with the Greater Cottonwood Chamber of Commerce, other organizations, and city staff on various cross-over events, projects, tasks, and initiatives.
• Assist with monitoring existing businesses, new developments, stakeholder interests, and city priorities.
• Facilitate problem-solving and resolution of economic development-related issues; perform business process analysis; and recommend changes to improve processes.
• Meet with clients/customers, residents, neighborhood associations, interest groups, non-profit organizations, elected officials, and business representatives on policy and program issues.
• Assist with filling out Request for Information (RFI) reports for project leads from various organizations while maintaining confidentiality.
• Assist with location opportunities with Project Economic Development Specialist Information Forms (PIF) from the Arizona Commerce Authority and other site selector organizations.
• Support economic development marketing efforts, including social media management and the design of website and marketing materials.
• Experience in tourism and marketing is preferred.
• Assist the Economic Development Department with implementing and maintaining Customer Relationship Management (CRM) software.
• Support the citys policies, goals, and objectives; work with management and other staff to ethically achieve these goals and ensure compliance with safety procedures.
• Participate in and organize events, trade shows, and conferences to highlight Cottonwoods economic and tourism assets.
• Compile and analyze data, preparing reports on economic development and tourism activities.
• Communicate clearly and professionally, present information orally and in writing within the department, to other City departments and to other internal and external stakeholders.
• Actively work toward and support the Citys vision and mission.
• Perform other related duties as assigned.