County of Mecklenburg, NC
Economic Mobility Division Sr. Program Manager
County of Mecklenburg, NC - Charlotte, North Carolina, United States, 28299
Work at County of Mecklenburg, NC
Overview
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Overview
Economic Mobility Division Sr. Program Manager
Department of Community Resources
Please apply by: 8/7/2025
"Follow Your Calling, Find Your Career"
Hiring Range: $83,960 - $115,000. This is an exempt salaried position. Please note: pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.
At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The Department of Community Resources (DCR) provides individuals and families with immediate access to a diverse range of Mecklenburg County Health and Human Services (HHS) programs and onsite community partner services through an integrated service delivery model in Community Resources Centers throughout the County.
Position Specific Information
The new Economic Mobility Division will focus on providing excellent workforce development opportunities and outcomes for the residents of Mecklenburg County. Our programs will empower individuals and families to enhance their financial well-being and achieve upward mobility.
We are looking for an innovative and strategic thinking Senior Manager who will report to the Economic Mobility Division Director with accountability for the following programs, services & associated staff and contracts -
•MeckSuccess - Comprehensive, community-based program aimed at fostering economic mobility, educational excellence, and personal and professional development for families with a two-generational approach
•WorkFirst Kinship Services - Supports caregivers of school-age children by addressing barriers that lead to poor school attendance, helping families meet the educational needs of their youth, and promoting overall family stability
•Economic Mobility vendor services and contract management
Position Summary
Position is focused on Economic Mobility and the designing, implementing, and overseeing of programs and strategy to empower individuals and families to improve their educational levels and financial well-being, achieve upward mobility and reduce economic disparities.
Location: 3205 Freedom Drive or other location as required. Charlotte, NC 28208
This is an on-site position. The selected candidate will support the Department Monday - Friday.
Essential Functions:
•Leads development, strategic planning and implementation for MeckSuccess and Work First Kinship programs
•Provides detailed reporting and data analysis measuring program performance, impacts and outcomes
•Carries out administrative duties overseeing day-to-day operations of programs, including budgeting, resource allocation, and staff management
•Collaborates with community partners on economic mobility, workforce development and educational supports
Mecklenburg County Community of Resources: Respond in cases of urgent and/or emergent events that require public health interventions. Employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g. snow or ice storms, tornados, hurricanes), natural disasters (e.g. earthquakes), fire, or power outages, and acts of terrorism.
Minimum Qualifications
Experience:
•Minimum of seven years of experience in area of assignment and two years of supervisory experience
Education: Bachelor's Degree in Human Services, Education or related field.
Combination of relevant education and relevant experience accepted? Yes
Preferred Qualifications
•Proven ability to manage complex programs, budgets, and teams
•Excellent communication skills, both written and verbal, with the ability to tailor messaging for diverse audiences
•Current or previous leadership experience in education, child/family development, social services, or closely related area
•Extensive program management experience, ideally within a non-profit or public service setting, with a focus on workforce development
•Familiarity with relevant policy frameworks and legislative processes related to economic mobility.
•Previous experience with grant writing and local government social services / public assistance programs
•Master's degree in a relevant field (e.g., public administration, public policy social work, economics, human services)
Knowledge, Skills and Abilities
Knowledge of General social work principles and available resources Social services procedures, practices and methods Social services related federal, state and local laws, rules and regulations relating to provision of public assistance, and social welfare Case management methods and techniques Services offered by the county and other local public and private community-based service agencies Developing trends and best practices in the specific program area
Skills
Supervising and evaluating employees Analytical skills with the ability to collect, interpret and present data effectively Prioritizing and assigning work Managing and executing multiple tasks Maintaining various confidential records Evaluating records to ensure accreditation standards are met Exercising judgment and discretion Resolving conflict and crisis intervention Achieve and maintain effective relationships with clients, other professionals and the general public Preparing correspondence and comprehensive reports Working in a dynamic environment that requires the incumbent to be sensitive to change and responsive to changing goals, priorities, and needs Working nights and/or weekends for positions in certain departments
Abilities
Building Partnerships:
Identifying opportunities and taking action to build strategic relationships between one's area and other areas, teams, departments, units or organizations to help achieve business goals Business Acumen:
Using economic, financial, market and industry data to understand and improve business results; using one's understanding of major business functions, industry trends and own organization's position to contribute to effective business strategies and tactics Collaboration:
Working effectively and cooperatively with others; establishing and maintaining good working relationships Communication:
Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided Leadership Disposition:
Demonstrating the traits, inclinations, and dispositions that characterize successful leaders; exhibiting behavior styles that meet the demands of the leader role Managing Conflict:
Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people Strategic Decision Making:
Obtaining information and identifying key issues and relationships relevant to achieving a long-range goal or vision; committing to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints and organizational values
Computer Skills
•Proficient in various computer programs including Microsoft Office Suite
Work Environment
Works in an office setting with moderate noise
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
Department of Community Resources
Please apply by: 8/7/2025
"Follow Your Calling, Find Your Career"
Hiring Range: $83,960 - $115,000. This is an exempt salaried position. Please note: pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.
At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The Department of Community Resources (DCR) provides individuals and families with immediate access to a diverse range of Mecklenburg County Health and Human Services (HHS) programs and onsite community partner services through an integrated service delivery model in Community Resources Centers throughout the County.
Position Specific Information
The new Economic Mobility Division will focus on providing excellent workforce development opportunities and outcomes for the residents of Mecklenburg County. Our programs will empower individuals and families to enhance their financial well-being and achieve upward mobility.
We are looking for an innovative and strategic thinking Senior Manager who will report to the Economic Mobility Division Director with accountability for the following programs, services & associated staff and contracts -
•MeckSuccess - Comprehensive, community-based program aimed at fostering economic mobility, educational excellence, and personal and professional development for families with a two-generational approach
•WorkFirst Kinship Services - Supports caregivers of school-age children by addressing barriers that lead to poor school attendance, helping families meet the educational needs of their youth, and promoting overall family stability
•Economic Mobility vendor services and contract management
Position Summary
Position is focused on Economic Mobility and the designing, implementing, and overseeing of programs and strategy to empower individuals and families to improve their educational levels and financial well-being, achieve upward mobility and reduce economic disparities.
Location: 3205 Freedom Drive or other location as required. Charlotte, NC 28208
This is an on-site position. The selected candidate will support the Department Monday - Friday.
Essential Functions:
•Leads development, strategic planning and implementation for MeckSuccess and Work First Kinship programs
•Provides detailed reporting and data analysis measuring program performance, impacts and outcomes
•Carries out administrative duties overseeing day-to-day operations of programs, including budgeting, resource allocation, and staff management
•Collaborates with community partners on economic mobility, workforce development and educational supports
Mecklenburg County Community of Resources: Respond in cases of urgent and/or emergent events that require public health interventions. Employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g. snow or ice storms, tornados, hurricanes), natural disasters (e.g. earthquakes), fire, or power outages, and acts of terrorism.
Minimum Qualifications
Experience:
•Minimum of seven years of experience in area of assignment and two years of supervisory experience
Education: Bachelor's Degree in Human Services, Education or related field.
Combination of relevant education and relevant experience accepted? Yes
Preferred Qualifications
•Proven ability to manage complex programs, budgets, and teams
•Excellent communication skills, both written and verbal, with the ability to tailor messaging for diverse audiences
•Current or previous leadership experience in education, child/family development, social services, or closely related area
•Extensive program management experience, ideally within a non-profit or public service setting, with a focus on workforce development
•Familiarity with relevant policy frameworks and legislative processes related to economic mobility.
•Previous experience with grant writing and local government social services / public assistance programs
•Master's degree in a relevant field (e.g., public administration, public policy social work, economics, human services)
Knowledge, Skills and Abilities
Knowledge of General social work principles and available resources Social services procedures, practices and methods Social services related federal, state and local laws, rules and regulations relating to provision of public assistance, and social welfare Case management methods and techniques Services offered by the county and other local public and private community-based service agencies Developing trends and best practices in the specific program area
Skills
Supervising and evaluating employees Analytical skills with the ability to collect, interpret and present data effectively Prioritizing and assigning work Managing and executing multiple tasks Maintaining various confidential records Evaluating records to ensure accreditation standards are met Exercising judgment and discretion Resolving conflict and crisis intervention Achieve and maintain effective relationships with clients, other professionals and the general public Preparing correspondence and comprehensive reports Working in a dynamic environment that requires the incumbent to be sensitive to change and responsive to changing goals, priorities, and needs Working nights and/or weekends for positions in certain departments
Abilities
Building Partnerships:
Identifying opportunities and taking action to build strategic relationships between one's area and other areas, teams, departments, units or organizations to help achieve business goals Business Acumen:
Using economic, financial, market and industry data to understand and improve business results; using one's understanding of major business functions, industry trends and own organization's position to contribute to effective business strategies and tactics Collaboration:
Working effectively and cooperatively with others; establishing and maintaining good working relationships Communication:
Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided Leadership Disposition:
Demonstrating the traits, inclinations, and dispositions that characterize successful leaders; exhibiting behavior styles that meet the demands of the leader role Managing Conflict:
Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people Strategic Decision Making:
Obtaining information and identifying key issues and relationships relevant to achieving a long-range goal or vision; committing to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints and organizational values
Computer Skills
•Proficient in various computer programs including Microsoft Office Suite
Work Environment
Works in an office setting with moderate noise
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.