Southeastern Public Service Authority
Scale Attendant F/T
Southeastern Public Service Authority - Chesapeake, Virginia, United States, 23322
Work at Southeastern Public Service Authority
Overview
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Overview
Salary:
$18.67 - $23.34 Hourly Location :
Chesapeake, VA Job Type:
Full-Time Job Number:
ScaAtt FT Department:
Administration Division:
Scalehouse Operations Opening Date:
08/04/2025
Description Operates scale recording device that records truck weights, recording required data that is not automatically recorded, and screening truck loads for unauthorized waste. Work is performed under the supervision of the Scale Attendant Supervisor with important day-to-day input provided by the supervisor of the particular worksite (typically a Transfer Station Supervisor). This position travels to
ALL ofthe listed locations:
901 Hollowell Lane, Chesapeake, VA 23320 1825 Concert Drive, Virginia Beach, VA 23453 2025 Virginia Beach Boulevard, Virginia Beach, VA 23454 3136 Woodland Avenue, Norfolk, VA 23504 #1 Bob Foeller Drive, Suffolk, VA 23434
Examples of Duties Accurately weighs trucks and processes transactions, including entering codes, truck identification information, customer account number, and waste type, and properly posting payment. Ensures scales and recording devices are operating properly. Reports scale malfunctions to the Scale Attendant Supervisor. Reroutes trucks for examination of loads and screens truck loads for hazardous or unauthorized waste. Reports hazardous or unauthorized waste to the site supervisor. Processes credit card payment and ensures balances are correct at the end of each shift. Inform customers of disposal policies and proper disposal procedures. Receives and handles phone calls and face-to-face interactions in an efficient, professional, and friendly manner. Provides useful directions and information to user clientele. Deals effectively with varying rate structures and load compositions. Assists with training new staff as needed. Typical Qualifications Any combination equivalent to high school graduation and one year demonstrated experience in customer service, data entry, scale operation, and/or cashiering.
Elements of this position may vary based on location assigned.
Supplemental Information JOB TITLE: Scale Attendant
ESSENTIAL FUNCTIONSMENTAL, PHYSICAL AND EQUIPMENT REQUIREMENTS % OF TIME
1
Operate scale recording device that records truck weights, data entry and transaction processing.
Mental ability to read, write, and comprehend. Requires finger dexterity, ability to maintain sitting position for eight hours and to work in small spaces. Ability to operate and interpret instructions. Ability to process credit card transactions ensures balances are correct at the end of each shift Verbal communication skills and ability to relay information to the public, peers, and supervisors.
45%
2
Customer relations
Ability to deal with the public in a pleasant, considerate, and efficient manner while maintaining a controlled temperament under sometimes adverse conditions. Requires some standing and stretching to check vehicles and pass out tickets and information pamphlets.
45%
3
Answering telephone
Mental ability, finger dexterity, and ability to answer incoming calls and transfer such calls to proper extension.
8%
4
Keeping work area clean
Requires physical ability to stand, walk, stoop, and do general cleaning in the scale house (sweeping, moping, cleaning windows, and counter tops, and emptying waste baskets).
2% NOTE: Work is performed in an area where tractor trailers come and goes very close by, throughout the entire shift. Depending on wind direction, this activity can bring dust and exhaust fumes in through the open window of the Scale House to where the Scale Attendant is located. During seasons of extreme heat and extreme cold, it can be difficult to regulate the temperature inside the Scale House. *Sufficient vision and hearing required to perform the essential functions of the job listed above* SPSA offers a competitive benefits package to all full-time employees.
Participation in the Virginia Retirement System (VRS) - SPSA and employee contributions Short and Long Term Disability Coverage (VRS) Health Insurance (Includes Dental, Vision and Behavioral Health Coverage) Basic Life Insurance (SPSA paid) Delta Dental Insurance Aflac Plans Employee Assistance Program Optional Life Insurance available for Employee and Dependents Medical and Dependent Care Flexible Spending Accounts Holidays Paid Time Off (PTO) Uniforms provided Safety shoes and PPE provided
01
Are you willing to work at all of the locations listed: Suffolk, Norfolk, Chesapeake and Virginia Beach?
Yes No
02
Are you able to work a flexible work schedule that includes weekends, holidays and varying shifts?
Yes No
03
Do you have customer service experience?
Yes No
04
Do you have cash/card handling experience?
Yes No
05
Do you have data entry experience?
Yes No
Required Question
$18.67 - $23.34 Hourly Location :
Chesapeake, VA Job Type:
Full-Time Job Number:
ScaAtt FT Department:
Administration Division:
Scalehouse Operations Opening Date:
08/04/2025
Description Operates scale recording device that records truck weights, recording required data that is not automatically recorded, and screening truck loads for unauthorized waste. Work is performed under the supervision of the Scale Attendant Supervisor with important day-to-day input provided by the supervisor of the particular worksite (typically a Transfer Station Supervisor). This position travels to
ALL ofthe listed locations:
901 Hollowell Lane, Chesapeake, VA 23320 1825 Concert Drive, Virginia Beach, VA 23453 2025 Virginia Beach Boulevard, Virginia Beach, VA 23454 3136 Woodland Avenue, Norfolk, VA 23504 #1 Bob Foeller Drive, Suffolk, VA 23434
Examples of Duties Accurately weighs trucks and processes transactions, including entering codes, truck identification information, customer account number, and waste type, and properly posting payment. Ensures scales and recording devices are operating properly. Reports scale malfunctions to the Scale Attendant Supervisor. Reroutes trucks for examination of loads and screens truck loads for hazardous or unauthorized waste. Reports hazardous or unauthorized waste to the site supervisor. Processes credit card payment and ensures balances are correct at the end of each shift. Inform customers of disposal policies and proper disposal procedures. Receives and handles phone calls and face-to-face interactions in an efficient, professional, and friendly manner. Provides useful directions and information to user clientele. Deals effectively with varying rate structures and load compositions. Assists with training new staff as needed. Typical Qualifications Any combination equivalent to high school graduation and one year demonstrated experience in customer service, data entry, scale operation, and/or cashiering.
Elements of this position may vary based on location assigned.
Supplemental Information JOB TITLE: Scale Attendant
ESSENTIAL FUNCTIONSMENTAL, PHYSICAL AND EQUIPMENT REQUIREMENTS % OF TIME
1
Operate scale recording device that records truck weights, data entry and transaction processing.
Mental ability to read, write, and comprehend. Requires finger dexterity, ability to maintain sitting position for eight hours and to work in small spaces. Ability to operate and interpret instructions. Ability to process credit card transactions ensures balances are correct at the end of each shift Verbal communication skills and ability to relay information to the public, peers, and supervisors.
45%
2
Customer relations
Ability to deal with the public in a pleasant, considerate, and efficient manner while maintaining a controlled temperament under sometimes adverse conditions. Requires some standing and stretching to check vehicles and pass out tickets and information pamphlets.
45%
3
Answering telephone
Mental ability, finger dexterity, and ability to answer incoming calls and transfer such calls to proper extension.
8%
4
Keeping work area clean
Requires physical ability to stand, walk, stoop, and do general cleaning in the scale house (sweeping, moping, cleaning windows, and counter tops, and emptying waste baskets).
2% NOTE: Work is performed in an area where tractor trailers come and goes very close by, throughout the entire shift. Depending on wind direction, this activity can bring dust and exhaust fumes in through the open window of the Scale House to where the Scale Attendant is located. During seasons of extreme heat and extreme cold, it can be difficult to regulate the temperature inside the Scale House. *Sufficient vision and hearing required to perform the essential functions of the job listed above* SPSA offers a competitive benefits package to all full-time employees.
Participation in the Virginia Retirement System (VRS) - SPSA and employee contributions Short and Long Term Disability Coverage (VRS) Health Insurance (Includes Dental, Vision and Behavioral Health Coverage) Basic Life Insurance (SPSA paid) Delta Dental Insurance Aflac Plans Employee Assistance Program Optional Life Insurance available for Employee and Dependents Medical and Dependent Care Flexible Spending Accounts Holidays Paid Time Off (PTO) Uniforms provided Safety shoes and PPE provided
01
Are you willing to work at all of the locations listed: Suffolk, Norfolk, Chesapeake and Virginia Beach?
Yes No
02
Are you able to work a flexible work schedule that includes weekends, holidays and varying shifts?
Yes No
03
Do you have customer service experience?
Yes No
04
Do you have cash/card handling experience?
Yes No
05
Do you have data entry experience?
Yes No
Required Question