Snoqualmie Casino & Hotel
Facilities Operations Manager
Snoqualmie Casino & Hotel - Snoqualmie, Washington, United States, 98065
Work at Snoqualmie Casino & Hotel
Overview
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Overview
Description
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. A FULL HOUSE OF TOTAL REWARDS ·
Competitive Pay: $94,183/yr.
- $103,601/yr.
(Dependent on experience) with potential up to
$135,623.59/yr.
through merit increases. ·
Full Coverage:
100% employer-paid
medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability. ·
Generous PTO:
Accrue
21 days of PTO
in your first year, growing to
33 days
after five (5) years, with an option to cash out twice annually. ·
Everyday Perks:
Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets. ·
Growth & Support:
Access to tuition reimbursement, certification programs, and Employee Assistance Program. PURPOSE Under the direction of the Director of Facilities and Projects, the Facilities Operations Manager assists with the leadership of the Maintenance and Grounds departments. Provides oversight and management of all construction, maintenance, work orders, preventive maintenance planning, and grounds activities, helps manage all aspects of the physical plant and purchasing/inventory for the Maintenance Department, and assists with budgeting. Provides leadership, guidance, and direction to maximize department productivity and profitability to meet company objectives. SUPERVISORY SCOPE: Facilities Shift Supervisor Grounds Supervisor ESSENTIAL DUTIES / RESPONSIBILITIES Strategic and Property Management : Contribute to the development and implementation of departmental strategic goals and business plans. Oversee comprehensive property management, ensuring effective maintenance and operational oversight of Grounds and Maintenance departments. Focus on long-term facility improvements and assist in enforcing safety protocols and building code compliance, while managing renovation efforts to enhance facility standards. Facilities Operations Management : Oversee and manage daily operations to ensure systems and equipment function efficiently and effectively. Implement operational procedures and standards to optimize performance and safety. Coordinate staffing and resource allocation across shifts, and conduct regular inspections to ensure compliance with safety and regulatory standards. Lead initiatives to improve energy efficiency and sustainability, and maintain a preventive maintenance schedule to reduce downtime and extend equipment lifespan. Project and Vendor Coordination:
Lead the scheduling and supervision of remodeling, renovation, and construction projects, collaborating closely with the Director of Facilities & Projects. Oversee the management of third-party contractor and vendor relationships to ensure projects are completed on time and within budget, while adhering to quality standards. Work Order & Inventory Management:
Manage and oversee work orders, ensuring efficient assignment and follow-up across all shifts. Monitor inventory levels and make informed purchasing recommendations for tools, equipment, and supplies. Technical and Systems Knowledge:
Interpret and analyze a variety of technical documents, including architectural, mechanical, electrical, plumbing, and structural drawings, as well as manuals and schematic diagrams. Maintain a comprehensive understanding of all mechanical and electrical systems within the facility to ensure efficient operation and prompt resolution of technical issues. Leadership and Communication:
Foster effective communication across all department staff, facilitating meetings and conducting team member evaluations. Manage performance by setting clear expectations and providing feedback. Serve as acting Director of Facilities & Projects in their absence, ensuring leadership continuity and operational stability. Additional Responsibilities:
Stay informed on industry trends and competitive practices to drive continuous improvement within the department. Address any additional duties and responsibilities as assigned to support overall departmental success. Requirements Education and Experience
: High School Diploma or GED. Five (5) years of progressive experience in facilities maintenance and operations, including areas such as carpentry, plumbing, HVAC, electrical, roofing, carpet installation, kitchen maintenance, and/or groundskeeping. Three (3) years of experience leading others in a supervisory or manager role. Skills and Abilities
: Leadership:
Proven ability to lead and motivate diverse teams, fostering a collaborative environment to achieve departmental goals. Strong decision-making skills and the ability to serve as an effective leader in the absence of the Director. Business and Technical Expertise:
Demonstrated knowledge in business administration, engineering, and design, supported by technical or vocational training in construction or maintenance. Technical Proficiency:
Extensive knowledge of mechanical and electrical systems, with the ability to interpret technical documents such as architectural, mechanical, electrical, plumbing, and structural drawings, as well as manuals and schematic diagrams. Proficient in emergency shut-off procedures for gas, water, and electric systems. Software and Technical Literacy:
Proficient in Microsoft Office software and skilled in reading and interpreting blueprints, specifications, and technical information to support project execution. Strong emphasis on utilizing electronic work-order systems for efficient management and tracking of work orders. Communication Proficiency:
Exhibit strong oral and written communication skills essential for effective team collaboration and stakeholder engagement. Project Management:
Strong project management skills, with the ability to plan, execute, and oversee projects, ensuring they are completed on time and within budget while maintaining quality standards. Safety and Emergency Procedures:
Knowledgeable in safety protocols and emergency shut-off procedures for gas, water, and electric systems to ensure a safe facility environment. Problem-Solving:
Demonstrated ability to identify problems quickly and develop effective solutions, ensuring minimal disruption to operations and maintaining facility efficiency. Organizational Skills:
Exceptional organizational and time management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and ensure timely completion of responsibilities. Analytical Skills:
Ability to analyze data and metrics to drive operational improvements and optimize performance and efficiency within the facilities management function. Adaptability:
Flexibility to adapt to changing priorities and handle unexpected challenges with a calm and professional demeanor. PREFERRED Skills and Abilities
: Certified Project Management CPM CADD Certificate Proficient Work Order System experience Snoqualmie Casino & Hotel exercises Snoqualmie Tribal Member/Native American preference in hiring, in compliance with the Snoqualmie Tribal Employment Rights Ordinance (TERO). You must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission. Pre-employment drug testing is required for all positions. The use of marijuana will not disqualify an applicant for positions in any department other than Transportation (Valet, Driver I). DOT panel testing is required for the Driver position.
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All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. A FULL HOUSE OF TOTAL REWARDS ·
Competitive Pay: $94,183/yr.
- $103,601/yr.
(Dependent on experience) with potential up to
$135,623.59/yr.
through merit increases. ·
Full Coverage:
100% employer-paid
medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability. ·
Generous PTO:
Accrue
21 days of PTO
in your first year, growing to
33 days
after five (5) years, with an option to cash out twice annually. ·
Everyday Perks:
Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets. ·
Growth & Support:
Access to tuition reimbursement, certification programs, and Employee Assistance Program. PURPOSE Under the direction of the Director of Facilities and Projects, the Facilities Operations Manager assists with the leadership of the Maintenance and Grounds departments. Provides oversight and management of all construction, maintenance, work orders, preventive maintenance planning, and grounds activities, helps manage all aspects of the physical plant and purchasing/inventory for the Maintenance Department, and assists with budgeting. Provides leadership, guidance, and direction to maximize department productivity and profitability to meet company objectives. SUPERVISORY SCOPE: Facilities Shift Supervisor Grounds Supervisor ESSENTIAL DUTIES / RESPONSIBILITIES Strategic and Property Management : Contribute to the development and implementation of departmental strategic goals and business plans. Oversee comprehensive property management, ensuring effective maintenance and operational oversight of Grounds and Maintenance departments. Focus on long-term facility improvements and assist in enforcing safety protocols and building code compliance, while managing renovation efforts to enhance facility standards. Facilities Operations Management : Oversee and manage daily operations to ensure systems and equipment function efficiently and effectively. Implement operational procedures and standards to optimize performance and safety. Coordinate staffing and resource allocation across shifts, and conduct regular inspections to ensure compliance with safety and regulatory standards. Lead initiatives to improve energy efficiency and sustainability, and maintain a preventive maintenance schedule to reduce downtime and extend equipment lifespan. Project and Vendor Coordination:
Lead the scheduling and supervision of remodeling, renovation, and construction projects, collaborating closely with the Director of Facilities & Projects. Oversee the management of third-party contractor and vendor relationships to ensure projects are completed on time and within budget, while adhering to quality standards. Work Order & Inventory Management:
Manage and oversee work orders, ensuring efficient assignment and follow-up across all shifts. Monitor inventory levels and make informed purchasing recommendations for tools, equipment, and supplies. Technical and Systems Knowledge:
Interpret and analyze a variety of technical documents, including architectural, mechanical, electrical, plumbing, and structural drawings, as well as manuals and schematic diagrams. Maintain a comprehensive understanding of all mechanical and electrical systems within the facility to ensure efficient operation and prompt resolution of technical issues. Leadership and Communication:
Foster effective communication across all department staff, facilitating meetings and conducting team member evaluations. Manage performance by setting clear expectations and providing feedback. Serve as acting Director of Facilities & Projects in their absence, ensuring leadership continuity and operational stability. Additional Responsibilities:
Stay informed on industry trends and competitive practices to drive continuous improvement within the department. Address any additional duties and responsibilities as assigned to support overall departmental success. Requirements Education and Experience
: High School Diploma or GED. Five (5) years of progressive experience in facilities maintenance and operations, including areas such as carpentry, plumbing, HVAC, electrical, roofing, carpet installation, kitchen maintenance, and/or groundskeeping. Three (3) years of experience leading others in a supervisory or manager role. Skills and Abilities
: Leadership:
Proven ability to lead and motivate diverse teams, fostering a collaborative environment to achieve departmental goals. Strong decision-making skills and the ability to serve as an effective leader in the absence of the Director. Business and Technical Expertise:
Demonstrated knowledge in business administration, engineering, and design, supported by technical or vocational training in construction or maintenance. Technical Proficiency:
Extensive knowledge of mechanical and electrical systems, with the ability to interpret technical documents such as architectural, mechanical, electrical, plumbing, and structural drawings, as well as manuals and schematic diagrams. Proficient in emergency shut-off procedures for gas, water, and electric systems. Software and Technical Literacy:
Proficient in Microsoft Office software and skilled in reading and interpreting blueprints, specifications, and technical information to support project execution. Strong emphasis on utilizing electronic work-order systems for efficient management and tracking of work orders. Communication Proficiency:
Exhibit strong oral and written communication skills essential for effective team collaboration and stakeholder engagement. Project Management:
Strong project management skills, with the ability to plan, execute, and oversee projects, ensuring they are completed on time and within budget while maintaining quality standards. Safety and Emergency Procedures:
Knowledgeable in safety protocols and emergency shut-off procedures for gas, water, and electric systems to ensure a safe facility environment. Problem-Solving:
Demonstrated ability to identify problems quickly and develop effective solutions, ensuring minimal disruption to operations and maintaining facility efficiency. Organizational Skills:
Exceptional organizational and time management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and ensure timely completion of responsibilities. Analytical Skills:
Ability to analyze data and metrics to drive operational improvements and optimize performance and efficiency within the facilities management function. Adaptability:
Flexibility to adapt to changing priorities and handle unexpected challenges with a calm and professional demeanor. PREFERRED Skills and Abilities
: Certified Project Management CPM CADD Certificate Proficient Work Order System experience Snoqualmie Casino & Hotel exercises Snoqualmie Tribal Member/Native American preference in hiring, in compliance with the Snoqualmie Tribal Employment Rights Ordinance (TERO). You must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission. Pre-employment drug testing is required for all positions. The use of marijuana will not disqualify an applicant for positions in any department other than Transportation (Valet, Driver I). DOT panel testing is required for the Driver position.
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