Field Auto Collision Adjuster Taunton, MA
VetJobs - Taunton, Massachusetts, United States, 02780
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Overview
Taunton, MA
Join Our Team as a Field Auto Adjuster
Where Every Day Brings a New Challenge! Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As a Field Auto Adjuster, you'll be at the forefront of our claims processmeeting customers where they are, whether it's at their home, a repair shop, or a tow yard. You'll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication. No two days are the samewhether you're evaluating damage on-site or collaborating with body shops and service providers, you'll enjoy a fast-paced, hands-on role that keeps you engaged and on your toes. If you're looking for a career that blends technical know-how, customer service, and the freedom of field work, this is your chance to thrive in a role where your expertise truly matters. Key Responsibilities The Customer Service Expert
you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim. The Investigator
you'll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage. The Effective Communicator
you'll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You'll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress. The Negotiator
You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations. The Problem Solver
you'll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills. The Recorder
Your Eye for Detail Keeps Everything on Track In this role, you'll ensure claims are documented accurately and in line with policy agreements. As you handle each case, you'll maintain clear, timely records in our claims system (which we'll train you on). Your attention to detail helps keep the process smooth, organized, and transparent from start to finish. Work Location This position is a field-based role. To be eligible for this role, you must be located in the following locations: Taunton, MA This position is eligible for a monthly internet stipend of $80 to offset the costs of internet expenses. Compensation offered for this role is $55,500.00
93,600.00 annually and is based on experience and qualifications.