First Northern Credit Union
Member Service Representative
First Northern Credit Union - Chicago, Illinois, United States, 60290
Work at First Northern Credit Union
Overview
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Overview
If you are interested in working for a leader in the Credit Union Industry then we are looking for you! We are a dynamic company with growth opportunities, and our membership base consists of ComEd, Exelon, Northwestern Memorial Hospital, and Northwestern University employees and students, as well as a 15-county community charter including Evanston Rockford, and most of Chicago.
First Northern Credit Union
is seeking to hire a
full-time Member Service Representative
to provide friendly and accommodating service to our members at our
Chicago, IL Monroe
branch. Do you have superb customer service skills? Would you like to help others improve their financial well-being? Do you want to work for the
legacy employee credit union for Northwestern Medicine ? If so, read on!
Our Member Services Representatives earn a
competitive hourly wage . We also offer generous benefits including
health, dental, a 401(k) plan, paid time off, banking holidays, and growth potential . If you are ready to
advance your career
while working with an incredible banking team, apply today!
ABOUT FIRST NORTHERN CREDIT UNION
First Northern Credit Union has certainly changed with the times, but the one constant is our commitment to improving the financial well-being of every member we serve. Established in 1944 to serve Commonwealth Edison Company employees and family members as their company credit union, we've grown to serve communities and companies throughout northern Illinois, including ComEd/Exelon, Northwestern Medicine and Northwestern University.
We are proud to be one of the largest, healthiest, and most progressive credit unions in Illinois .
We understand that it's our employees that make us great, and we treat them as our greatest asset! In order to attract and retain the best, we offer
competitive compensation, a fantastic benefits package, a rewarding work environment, and a great work-life balance .
A DAY IN THE LIFE OF A MEMBER SERVICE REPRESENTATIVE
As a Member Services Representative, you come to work each day ready to build strong relationships and assist our members and provide outstanding service to 20K+ members, holding 50K+ accounts, by assisting with inquiries that go beyond the scope of basic member issues. You enjoy interacting with our members both in person and over the phone and are sure to always provide exceptional customer service. Your passion for finding real solutions for our members comes through in all of your interactions and is one of the reasons they enjoy doing business with us.
Through in-depth discussions
and your attention to detail , you are able to uncover what members need and
assist them in properly maintaining their memberships to meet their needs.
Each day you go home feeling good about the problems and challenges you've been able to help our members with.
QUALIFICATIONS
High school diploma or equivalent
2+ years of customer service experience
Technologically savvy
Basic knowledge of financial services environment
Ability to pass a background check and drug test
Customer service experience is preferred but not required. Bilingual (English/Spanish) abilities are a plus! Do you have excellent communication skills? Are you a warm-hearted customer service extraordinaire? Do you have strong phone skills and understand good phone etiquette? Are you a team player? If so, you may be perfect for this banking position!
First Northern Credit Union
is seeking to hire a
full-time Member Service Representative
to provide friendly and accommodating service to our members at our
Chicago, IL Monroe
branch. Do you have superb customer service skills? Would you like to help others improve their financial well-being? Do you want to work for the
legacy employee credit union for Northwestern Medicine ? If so, read on!
Our Member Services Representatives earn a
competitive hourly wage . We also offer generous benefits including
health, dental, a 401(k) plan, paid time off, banking holidays, and growth potential . If you are ready to
advance your career
while working with an incredible banking team, apply today!
ABOUT FIRST NORTHERN CREDIT UNION
First Northern Credit Union has certainly changed with the times, but the one constant is our commitment to improving the financial well-being of every member we serve. Established in 1944 to serve Commonwealth Edison Company employees and family members as their company credit union, we've grown to serve communities and companies throughout northern Illinois, including ComEd/Exelon, Northwestern Medicine and Northwestern University.
We are proud to be one of the largest, healthiest, and most progressive credit unions in Illinois .
We understand that it's our employees that make us great, and we treat them as our greatest asset! In order to attract and retain the best, we offer
competitive compensation, a fantastic benefits package, a rewarding work environment, and a great work-life balance .
A DAY IN THE LIFE OF A MEMBER SERVICE REPRESENTATIVE
As a Member Services Representative, you come to work each day ready to build strong relationships and assist our members and provide outstanding service to 20K+ members, holding 50K+ accounts, by assisting with inquiries that go beyond the scope of basic member issues. You enjoy interacting with our members both in person and over the phone and are sure to always provide exceptional customer service. Your passion for finding real solutions for our members comes through in all of your interactions and is one of the reasons they enjoy doing business with us.
Through in-depth discussions
and your attention to detail , you are able to uncover what members need and
assist them in properly maintaining their memberships to meet their needs.
Each day you go home feeling good about the problems and challenges you've been able to help our members with.
QUALIFICATIONS
High school diploma or equivalent
2+ years of customer service experience
Technologically savvy
Basic knowledge of financial services environment
Ability to pass a background check and drug test
Customer service experience is preferred but not required. Bilingual (English/Spanish) abilities are a plus! Do you have excellent communication skills? Are you a warm-hearted customer service extraordinaire? Do you have strong phone skills and understand good phone etiquette? Are you a team player? If so, you may be perfect for this banking position!