Remedi SeniorCare Holding Corporation
Fulfillment Operations Technician Supervisor
Remedi SeniorCare Holding Corporation - Plymouth, Michigan, United States, 48170
Work at Remedi SeniorCare Holding Corporation
Overview
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Overview
Description
Remedi SeniorCare
is a leading pharmacy innovator dedicated to servicing long-term care facilities and senior living communities. Our mission is to provide exceptional person-centered care through advanced technology solutions and clinical expertise. As a part of the Remedi team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.
Join our team as a
Operations Supervisor , where you'll lead a dedicated team in supporting accurate and timely medication fulfillment for our long-term care facilities. In this hands-on leadership role, you'll oversee daily departmental workflow, ensure staff are trained and performing to company standards, and coordinate closely with pharmacy operations to meet tight deadlines. You'll play a key part in optimizing fulfillment processes, supporting cleanroom and automated dispensing functions, and helping drive operational excellence through communication, accuracy, and compliance.
Location:
Salary: $62k - $64k (based on experience)
Schedule: 3rd shift - Monday - Friday 10:00pm - 6:30am OR 11:00pm - 7:30am
What We Offer:
Closed-door Pharmacy - No face-to-face meetings with customers Comprehensive Medical, Dental and Vision Insurance (as low as $13.37/pay) Free Virtual Care - Telemedicine Flexible Spending and Health Saving Accounts Paid Time Off 401k with company match Referral Bonuses Life Insurance Pet Insurance Legal Insurance Make a difference in the lives of others! We are growing and that means more opportunities
Key Responsibilities:
•Supervise fulfillment staff including scheduling, training, coaching, and performance documentation.
•Coordinate and direct daily department workflow to meet shift goals and pharmacy deadlines.
•Monitor STAT courier pickups and escalate issues with delivery timing as needed.
•Operate and troubleshoot pharmacy systems such as Framework, DocuTrack, and automated dispensing systems.
•Oversee medication packaging, labeling, staging, toting, and inventory replenishment throughout the pharmacy.
•Maintain compliance with non-sterile compounding (USP 795), proper cleaning, logging, and pharmacist checks.
•Ensure returned medications are processed accurately, documented, and handled per company policy.
•Uphold pharmacy compliance with HIPAA, CMS, DEA, OSHA, and company standards, reporting any violations.
•Adhere to Clarest's Code of Conduct, follow Clarest Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer
Qualifications:
Active and valid Michigan pharmacy technician license in good standing. Prior experience as a pharmacy technician is required; supervisory experience preferred. Must be able to lift up to 40 lbs. and stand/walk for extended periods. Comfortable with light assembly or machine operation in a pharmacy setting. Strong written and verbal communication skills required.
Skills + Abilities:
Highly detail-oriented with strong organizational and prioritization skills. Able to manage competing tasks and perform under pressure in a fast-paced environment. Proactive and dependable with sound judgment and the ability to escalate issues appropriately. Strong interpersonal skills and ability to work both independently and collaboratively. Customer-focused with a professional, respectful approach to internal and external stakeholders.
Clarest is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job. Please advise us if you require a reasonable accommodation.
Remedi SeniorCare
is a leading pharmacy innovator dedicated to servicing long-term care facilities and senior living communities. Our mission is to provide exceptional person-centered care through advanced technology solutions and clinical expertise. As a part of the Remedi team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.
Join our team as a
Operations Supervisor , where you'll lead a dedicated team in supporting accurate and timely medication fulfillment for our long-term care facilities. In this hands-on leadership role, you'll oversee daily departmental workflow, ensure staff are trained and performing to company standards, and coordinate closely with pharmacy operations to meet tight deadlines. You'll play a key part in optimizing fulfillment processes, supporting cleanroom and automated dispensing functions, and helping drive operational excellence through communication, accuracy, and compliance.
Location:
Salary: $62k - $64k (based on experience)
Schedule: 3rd shift - Monday - Friday 10:00pm - 6:30am OR 11:00pm - 7:30am
What We Offer:
Closed-door Pharmacy - No face-to-face meetings with customers Comprehensive Medical, Dental and Vision Insurance (as low as $13.37/pay) Free Virtual Care - Telemedicine Flexible Spending and Health Saving Accounts Paid Time Off 401k with company match Referral Bonuses Life Insurance Pet Insurance Legal Insurance Make a difference in the lives of others! We are growing and that means more opportunities
Key Responsibilities:
•Supervise fulfillment staff including scheduling, training, coaching, and performance documentation.
•Coordinate and direct daily department workflow to meet shift goals and pharmacy deadlines.
•Monitor STAT courier pickups and escalate issues with delivery timing as needed.
•Operate and troubleshoot pharmacy systems such as Framework, DocuTrack, and automated dispensing systems.
•Oversee medication packaging, labeling, staging, toting, and inventory replenishment throughout the pharmacy.
•Maintain compliance with non-sterile compounding (USP 795), proper cleaning, logging, and pharmacist checks.
•Ensure returned medications are processed accurately, documented, and handled per company policy.
•Uphold pharmacy compliance with HIPAA, CMS, DEA, OSHA, and company standards, reporting any violations.
•Adhere to Clarest's Code of Conduct, follow Clarest Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer
Qualifications:
Active and valid Michigan pharmacy technician license in good standing. Prior experience as a pharmacy technician is required; supervisory experience preferred. Must be able to lift up to 40 lbs. and stand/walk for extended periods. Comfortable with light assembly or machine operation in a pharmacy setting. Strong written and verbal communication skills required.
Skills + Abilities:
Highly detail-oriented with strong organizational and prioritization skills. Able to manage competing tasks and perform under pressure in a fast-paced environment. Proactive and dependable with sound judgment and the ability to escalate issues appropriately. Strong interpersonal skills and ability to work both independently and collaboratively. Customer-focused with a professional, respectful approach to internal and external stakeholders.
Clarest is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job. Please advise us if you require a reasonable accommodation.