Percepta
Vehicle Programs Analyst
Percepta - Dearborn, Michigan, United States, 48120
Work at Percepta
Overview
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Overview
Join to apply for the
Vehicle Programs Analyst
role at
Percepta 1 day ago Be among the first 25 applicants Join to apply for the
Vehicle Programs Analyst
role at
Percepta Position Summary
The Position Summary
The
Vehicle Programs Analyst
performs a variety of Company Vehicle and Employee Purchase Program projects and administrative tasks relative to vehicle ordering, delivery, service, billing, insurance, taxation, registration, titling, ticket/citation/toll processing, compliance, disposal, purchase processing, and customer service.
Duties And Responsibilities
Provide administrative assistance to Vehicle Programs personnel Administer support for the "M" (Manufacturer) Plate Program Support our Care Call Center Provide traditional administrative support such as recording department meeting minutes, filing, copying, phone messages and miscellaneous duties Handle auction, dealer, sales lettersets, check requests, reimbursement of fees to customers, mass registration renewals, and payment of vehicle taxes Process billing invoices from vendors and dealerships for delivered vehicles Process tickets, tolls, citations, etc Process vehicle title, plates, and registrations Process and monitor vehicle orders Process vehicle returns, title corrections, and auction disposal Audit and reconciliation of official documents such as lease and usage agreements, and other official documents Customer account maintenance Suggest and establish process improvements aimed at better customer service, efficiencies, and cost savings in unison with management and team members Perform as a back-up for other Vehicle Program personnel when necessary Perform duties that require signing as a company agent and/or department notary
Education
High school diploma required; Bachelor’s degree preferred
Experience
3 years administrative office experience required Experience using mainframe and web system applications
Skills
Critical thinking, problem solving, and analytical skills Strong planning and organizing skills Strong communication skills that demonstrate knowledgeable, proactive and clear communication Excellent customer service skills to include a positive mindset that actions self-control Excellent time management skills Team-oriented mindset for delivering both team and individual results (including the willingness to change task responsibilities and participate in cross training as is necessary for the team) Proficient in MS Office (i.e. Outlook, Word, and Excel)
What You Can Expect
Starting pay of $20/hr. Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks)
A Bit More About Your Role
Call center environment Must be able to interact with all internal and external departments and contacts Must represent Percepta professionally with all customers and external organizations and contacts
US-MI-Dearborn Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Business Development and Sales Industries Outsourcing/Offshoring Referrals increase your chances of interviewing at Percepta by 2x Get notified about new Program Analyst jobs in
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Vehicle Programs Analyst
role at
Percepta 1 day ago Be among the first 25 applicants Join to apply for the
Vehicle Programs Analyst
role at
Percepta Position Summary
The Position Summary
The
Vehicle Programs Analyst
performs a variety of Company Vehicle and Employee Purchase Program projects and administrative tasks relative to vehicle ordering, delivery, service, billing, insurance, taxation, registration, titling, ticket/citation/toll processing, compliance, disposal, purchase processing, and customer service.
Duties And Responsibilities
Provide administrative assistance to Vehicle Programs personnel Administer support for the "M" (Manufacturer) Plate Program Support our Care Call Center Provide traditional administrative support such as recording department meeting minutes, filing, copying, phone messages and miscellaneous duties Handle auction, dealer, sales lettersets, check requests, reimbursement of fees to customers, mass registration renewals, and payment of vehicle taxes Process billing invoices from vendors and dealerships for delivered vehicles Process tickets, tolls, citations, etc Process vehicle title, plates, and registrations Process and monitor vehicle orders Process vehicle returns, title corrections, and auction disposal Audit and reconciliation of official documents such as lease and usage agreements, and other official documents Customer account maintenance Suggest and establish process improvements aimed at better customer service, efficiencies, and cost savings in unison with management and team members Perform as a back-up for other Vehicle Program personnel when necessary Perform duties that require signing as a company agent and/or department notary
Education
High school diploma required; Bachelor’s degree preferred
Experience
3 years administrative office experience required Experience using mainframe and web system applications
Skills
Critical thinking, problem solving, and analytical skills Strong planning and organizing skills Strong communication skills that demonstrate knowledgeable, proactive and clear communication Excellent customer service skills to include a positive mindset that actions self-control Excellent time management skills Team-oriented mindset for delivering both team and individual results (including the willingness to change task responsibilities and participate in cross training as is necessary for the team) Proficient in MS Office (i.e. Outlook, Word, and Excel)
What You Can Expect
Starting pay of $20/hr. Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks)
A Bit More About Your Role
Call center environment Must be able to interact with all internal and external departments and contacts Must represent Percepta professionally with all customers and external organizations and contacts
US-MI-Dearborn Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Business Development and Sales Industries Outsourcing/Offshoring Referrals increase your chances of interviewing at Percepta by 2x Get notified about new Program Analyst jobs in
Dearborn, MI . Detroit, MI $60,000.00-$110,000.00 4 weeks ago Transformation Management Organization Analyst
Troy, MI $75,000.00-$95,000.00 9 hours ago Program Manager- Population Health & Value-Based Payment/Full Time
Coordinator Trauma Program Full Time Days
IT - Business Data Analyst_Local to MICHIGAN NEEDED_Only on W2
Junior Technology Program and Project Manager
Business Data Analyst_only on W2_Local to Michigan
Program Cost & Control Analyst – GM Defense
Warren, MI $94,800.00-$151,400.00 18 hours ago Clinical Success Program Manager Ambulatory Billing Revenue (Hybrid - Troy, MI) - Populance
Benefits Analyst - Employee Health & Benefits
Business Analyst Cloud Modernization (Banking & Payments)
Detroit, MI $120,000.00-$150,000.00 2 weeks ago Post-Acute Network Program Manager (Hybrid - Troy, MI) - Populance
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Senior Manager Enterprise Change and Program Management Office Program Management
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr