The University of Tennessee
Network Services Manager: Office of Innovative Technologies - UTK
The University of Tennessee - Knoxville, Tennessee, United States, 37955
Work at The University of Tennessee
Overview
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Overview
Job Description
The University of Tennessee, Knoxville, is seeking a
Network Services Manager
to guide the strategy, operations, and continuous improvement of its enterprise network infrastructure. This position plays a vital role in ensuring fast, secure, and reliable connectivity that supports research, education, and administrative excellence across campus.
The Network Services Manager provides technical and managerial leadership for the university's network infrastructure. This position oversees team leads across various networking areas and directs the delivery of core services that support students, faculty, staff, and researchers. The successful candidate will align network services with university strategic priorities, lead cross-functional initiatives, and ensure the university remains prepared for the evolving demands of a modern digital campus.
Responsibilities
Direct and support Network Services staff in their daily operations Direct team meetings and attend regular meetings with OIT management Recruit, onboard, and evaluate staff; lead career development and training Partner with other IT units and university stakeholders to ensure alignment with academic and administrative goals Lead planning and execution of infrastructure projects and upgrades Support networking needs for building renovations and construction Manage relationships with vendors and service providers Oversee support and maintenance agreements Negotiate for best value solutions, services, and projects Oversee asset inventory and ensure accurate capital tracking Develop strategic plans and budget for the Network Services team Work with Managers to ensure cost models for each group conform to university policy and procedures Qualifications
Required Qualifications:
Bachelor's degree in Business/Organizational Management, Computer Science, Information Technology, or other related technical field 5 years of relevant experience (including at least 3 years of management experience) or an equivalent combination of education, training, and experience. Ability to supervise highly technical staff Broad technical knowledge including networking, IT security, IT operations, Telecommunications, etc. in a large-scale environment Ability to manage multiple complex, high impact projects Ability to manage multiple, shifting priorities Ability to build relationships within and across organizational boundaries Conflict management skills Excellent written and verbal skills Strong negotiation skills Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.
Preferred Qualifications:
7 years of relevant experience (including at least 3 years of management experience) or an equivalent combination of education, training, and experience. Knowledge of working in a Higher Education environment Broad knowledge that covers many aspects of information technology in addition to the core networking-related disciplines such as System Administration, Cloud Services, Audio Visual, etc. Work Location:
This is an on-campus position with some flexibility for WFH.
Compensation and Benefits:
UT market range:
MR16 Anticipated hiring range:
$110,000 - $125,000 Regular Full Time Exempt Benefits include: Generous paid leave, accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days Education benefits for employees and their dependents at UT System campuses Retirement and deferred compensation plans, including 401(k), 403(b), etc. Comprehensive medical, dental, and vision insurance plans Employee discounts to attractions, services, and goods Application Materials
All applicants must upload the following attachments. The documents should directly address the required qualifications.
Resume Cover letter Names and contact details for three professional references
About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.
UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.
The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.
UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs.
The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.
Apply today and join the Tennessee Volunteer community!
The University of Tennessee, Knoxville, is seeking a
Network Services Manager
to guide the strategy, operations, and continuous improvement of its enterprise network infrastructure. This position plays a vital role in ensuring fast, secure, and reliable connectivity that supports research, education, and administrative excellence across campus.
The Network Services Manager provides technical and managerial leadership for the university's network infrastructure. This position oversees team leads across various networking areas and directs the delivery of core services that support students, faculty, staff, and researchers. The successful candidate will align network services with university strategic priorities, lead cross-functional initiatives, and ensure the university remains prepared for the evolving demands of a modern digital campus.
Responsibilities
Direct and support Network Services staff in their daily operations Direct team meetings and attend regular meetings with OIT management Recruit, onboard, and evaluate staff; lead career development and training Partner with other IT units and university stakeholders to ensure alignment with academic and administrative goals Lead planning and execution of infrastructure projects and upgrades Support networking needs for building renovations and construction Manage relationships with vendors and service providers Oversee support and maintenance agreements Negotiate for best value solutions, services, and projects Oversee asset inventory and ensure accurate capital tracking Develop strategic plans and budget for the Network Services team Work with Managers to ensure cost models for each group conform to university policy and procedures Qualifications
Required Qualifications:
Bachelor's degree in Business/Organizational Management, Computer Science, Information Technology, or other related technical field 5 years of relevant experience (including at least 3 years of management experience) or an equivalent combination of education, training, and experience. Ability to supervise highly technical staff Broad technical knowledge including networking, IT security, IT operations, Telecommunications, etc. in a large-scale environment Ability to manage multiple complex, high impact projects Ability to manage multiple, shifting priorities Ability to build relationships within and across organizational boundaries Conflict management skills Excellent written and verbal skills Strong negotiation skills Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.
Preferred Qualifications:
7 years of relevant experience (including at least 3 years of management experience) or an equivalent combination of education, training, and experience. Knowledge of working in a Higher Education environment Broad knowledge that covers many aspects of information technology in addition to the core networking-related disciplines such as System Administration, Cloud Services, Audio Visual, etc. Work Location:
This is an on-campus position with some flexibility for WFH.
Compensation and Benefits:
UT market range:
MR16 Anticipated hiring range:
$110,000 - $125,000 Regular Full Time Exempt Benefits include: Generous paid leave, accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days Education benefits for employees and their dependents at UT System campuses Retirement and deferred compensation plans, including 401(k), 403(b), etc. Comprehensive medical, dental, and vision insurance plans Employee discounts to attractions, services, and goods Application Materials
All applicants must upload the following attachments. The documents should directly address the required qualifications.
Resume Cover letter Names and contact details for three professional references
About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.
UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.
The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.
UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs.
The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.
Apply today and join the Tennessee Volunteer community!