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About the job Senior Knowledge Manager
Senior Knowledge Manager
Description:
We are seeking a qualified Senior Knowledge Manager with experience in developing, managing, and maintaining SharePoint Knowledge Management assets in support of a Defense Intelligence Agency client. The Senior Knowledge Manager will collaborate with internal stakeholders to define knowledge management requirements and gather feedback.
This role involves:

• Conducting regular meetings and communicating effectively with stakeholders to ensure alignment on knowledge management initiatives.
• Storing and organizing requirements in an approved centralized database/content management/records management system .
• Creating and maintaining centralized knowledge repositories using SharePoint to store, organize, and manage content and resources.
• Ensuring information is easily accessible and searchable for staff and participants.
• Overseeing the creation, review, and approval of content to ensure accuracy and relevance.
• Managing version control and updates to materials to reflect the latest information and practices.
• Conducting regular audits of knowledge assets to ensure they are up-to-date, relevant, and accurate.

The ideal candidate will have confidence in tackling new technologies and expanding competencies into new areas of development . The Senior Knowledge Manager will engage with clients to understand their business objectives, challenges, and aspirations related to knowledge management .
Responsibilities:

• Initiate, draft, and review all formal knowledge management plans, processes, requirements, and lessons learned .
• Create and manage SharePoint site collections, subsites, and workspaces . Set up site hierarchies and navigation for logical organization .
• Create, configure, and manage document libraries and lists for storing and organizing content. Implement version control, metadata, and content types to enhance document management.
• Set up and manage user permissions and access controls to ensure information security . Configure group and individual permissions for different levels of access.
• Create and manage pages, web parts, and content layouts . Use SharePoint Designer or other tools to customize the look and feel of SharePoint sites .
• Plan and execute content migration projects to move data from legacy systems to SharePoint , ensuring data integrity and minimal disruption .
• Provide support and assistance to users in accessing and utilizing knowledge assets . Troubleshoot and resolve issues related to knowledge management systems and tools .
• Develop and update knowledge management guides and reference materials to support knowledge sharing .
• Assist in developing knowledge management strategies, policy development, and continual improvement frameworks .

Location:

• On-site in Washington, D.C.

Requirements:

• 7 years of knowledge management experience .
• Bachelors or advanced degree in a relevant field.
• Experience developing and maintaining knowledge management systems and repositories like SharePoint .
• Experience eliciting, documenting, verifying, and managing knowledge management requirements .
• Experience developing communications plans and preparing/conducting knowledge management and knowledge asset training .
• Excellent verbal and written communication skills (proficient in MS Office Suite : Word, PowerPoint, Excel, etc.).
• Ability to present technical data and approaches to both technical and non-technical audiences .
• Experience working in the Intelligence Community (IC) and/or Department of Defense (DoD) as a knowledge manager .

Clearance Requirement:

• Active TS/SCI clearance required .
• Must be willing/able to obtain a CI Polygraph .
• U.S. Citizenship required .