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As an experienced Service Delivery Lead in SD-WAN and networking technology, you will join our world-class engineering team working on next-generation networking technologies. You will collaborate with a multi-functional team to design and build a next-generation SD-WAN ecosystem with cloud-based management, monitoring, and analytics. Your role involves executing technical tasks that impact customers, clients, and internal and external partners. Your expertise in analyzing complex network design requirements, capturing customer intent, anticipating problems, and mitigating risks will be key to successfully designing and delivering high-performance network products and features. By applying your knowledge of business drivers, you will influence change and develop innovative products and exceptional user and customer experiences. You will partner closely with engineering teams to align network design with desired outcomes. Qualifications: BS/BA degree or equivalent experience Minimum of 5+ years of hands-on SD-WAN and network service delivery engineering experience Advanced knowledge in SD-WAN, Networking & Routing, Network Automation, Network Virtualization Experience in applying Network Management concepts for highly available and reliable network services Industry experience as a Service Delivery Lead in SD-WAN and networking (see capabilities below) Lead SD-WAN integration into customer infrastructure based on design architecture Drive operational & deployment runbook creation, acting as Tier 3/Tier 4 engineer Develop and deliver software, configuration files, and test plans based on detailed design documents; conduct functional testing and resolve errors Document error and risk assessments, code changes, and support deployment into production Collaborate with project managers for deployment planning and coordinate during deployment Provide leadership in analyzing customer requirements, offering technical solutions, and system integration expertise Additional scope includes: Network assessment, pre-migration planning, migration execution, post-validation, handover to operations, and post-migration support Advanced knowledge in SD-WAN, Networking & Routing, Network Automation, Network Virtualization Experience with network automation, cloud technologies, and tools Excellent communication and relationship-building skills Ability to articulate technical designs clearly to stakeholders Responsibilities: Participate in architecture, evaluation, and standardization of emerging network technologies Collaborate with teams and business units to set technological direction Lead development of technical design solutions Analyze and decompose requirements for complex systems Partner with business and architecture teams for SD-WAN requirements Provide progress updates and develop project plans within constraints

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