A.C.Coy Company
Help Desk / Systems Administrator
A.C.Coy Company - Pittsburgh, Pennsylvania, us, 15289
Work at A.C.Coy Company
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Overview
Help Desk Systems Administrator
Location: Onsite/Hybrid, Pittsburgh PA Job Type: Full Time Work Authorization: US Citizen / Green Card The A.C. Coy Company has an immediate need for a Help Desk Systems Administrator. Ideal candidates must have at least 3-5 years in help desk and server administration experience. Responsibilities
Provide technical support for desktop/laptop hardware, applications, phone systems, Microsoft 365, SharePoint, printers, and custom applications. Diagnose and resolve complex technical issues, develop solutions to recurring technical problems. Install, configure, and maintain operating systems, applications, and system updates. Perform routine maintenance to ensure optimal performance of equipment. Provide remote support and troubleshooting for users working from home. Assist with employee onboarding and offboarding. Monitor, troubleshoot, and optimize VMware/Hyper-V infrastructure. Manage server and network related issues providing level 1 troubleshooting support. Maintain the security of a network by managing, configuring, and monitoring Palo Alto Network Firewalls. Assist in any computer repair/PCBuilds, and maintenance. Qualifications
3-5 Years of general networking experience. Strong experience providing technical support for Microsoft 365 applications. Experience troubleshooting and providing technical support for Laptop/Desktop hardware, phone systems, and printers. Knowledge of Firewall and VMWare Administration- Palo Alto, Hyper-V- a Plus. Strong experience in Domain Name Systems (DNS), and Domain Administration. Experience managing, configuring, and maintaining VPNs - Global Protect a plus. Knowledge of security system platforms- Genetec a plus. Experience using FTP management systems such as CrushFTP- a plus. Employee onboarding and offboarding experience- preferred. Strong experience in IP Phone System support, installation, and maintenance. Experience in PC Builds/Computer repair/maintenance. Experience using Veeam or any related system backup software preferred.
Location: Onsite/Hybrid, Pittsburgh PA Job Type: Full Time Work Authorization: US Citizen / Green Card The A.C. Coy Company has an immediate need for a Help Desk Systems Administrator. Ideal candidates must have at least 3-5 years in help desk and server administration experience. Responsibilities
Provide technical support for desktop/laptop hardware, applications, phone systems, Microsoft 365, SharePoint, printers, and custom applications. Diagnose and resolve complex technical issues, develop solutions to recurring technical problems. Install, configure, and maintain operating systems, applications, and system updates. Perform routine maintenance to ensure optimal performance of equipment. Provide remote support and troubleshooting for users working from home. Assist with employee onboarding and offboarding. Monitor, troubleshoot, and optimize VMware/Hyper-V infrastructure. Manage server and network related issues providing level 1 troubleshooting support. Maintain the security of a network by managing, configuring, and monitoring Palo Alto Network Firewalls. Assist in any computer repair/PCBuilds, and maintenance. Qualifications
3-5 Years of general networking experience. Strong experience providing technical support for Microsoft 365 applications. Experience troubleshooting and providing technical support for Laptop/Desktop hardware, phone systems, and printers. Knowledge of Firewall and VMWare Administration- Palo Alto, Hyper-V- a Plus. Strong experience in Domain Name Systems (DNS), and Domain Administration. Experience managing, configuring, and maintaining VPNs - Global Protect a plus. Knowledge of security system platforms- Genetec a plus. Experience using FTP management systems such as CrushFTP- a plus. Employee onboarding and offboarding experience- preferred. Strong experience in IP Phone System support, installation, and maintenance. Experience in PC Builds/Computer repair/maintenance. Experience using Veeam or any related system backup software preferred.