Tulsa Health Department
Family Advocate-Zomi/Burmese
Tulsa Health Department - Tulsa, Oklahoma, United States, 74101
Work at Tulsa Health Department
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Overview
Family Advocate-Zomi/Burmese
Salary: $18,120.24 Annually Location: Legacy Building Job Type: Part-Time Job Number: 202200226 Department: Maternal and Child Health Opening Date: 06/25/2025 Description
This position serves a dual role by splitting their time (50/50) between the Family Advocate Program and the C1 Program. The Family Advocate/Interpreter will be mainly located within the Family Advocate program. In the Interpreter role, the employee will be primarily responsible for interpreting health information from Burmese/Zomi language to English and English to Zomi/Burmese for the Children's First Program at the Tulsa Health Department. This is a temporary-part time position that would be approximately 20 hours weekly. The Family Advocate will play a key role in advancing the goals of BEST and realizing the potential of the strategy for children and families. Family Advocates will provide personalized, ongoing support to connect families to desired programs and services and to share information about how families can support their young child's brain development. Together with other BEST implementing partners, the Family Advocate will impact thousands of children across the county and country, as other communities draw from and replicate the model. In the initial stage of navigation, the Family Advocate will manage a monthly caseload and will be primarily responsible for contacting pregnant women recently enrolled in SoonerCare to promote awareness of and enrollment in, prenatal and postpartum home visitation services and early childhood programs and services. The Family Advocate will engage expectant mothers, parents and caregivers, develop trusting relationships, and ensure that parents and children are connected to relevant and appropriate resources. As BEST grows, Family Advocates will have the opportunity to support parents and caregivers at later phases along the birth through age eight continuum. Examples of Duties
Principal Duties/Responsibilities: The following functions represent the majority of the duties performed by the position. The description is not meant to be all-inclusive or prevent other duties from being assigned when necessary: Essential Job Functions: Create a trusting, comfortable, and inclusive environment that fosters partnership and continual engagement with expectant mothers, parents and other caregivers from all backgrounds through ongoing contact. Triage community referrals and Medicaid/Medicare recipients by connecting to appropriate home visitation program, social worker, case manager, and/or other social and health related community agency based on client needs and program eligibility criteria. Promote and ensure smooth connections, based on the desires and needs of expectant mothers, parents and caregivers, to home visitation and other programs that serve maternal and early childhood populations (including but not limited to Children First, Positive Parenting, Parents as Teachers, Safe Care, Learning at Home, Healthy Start, Sooner Start). Educate expectant mothers, parents, and caregivers about prenatal and postpartum supports, early childhood brain development, as well as strategies, programs and services to support a young child's development. Refer low-income expectant mothers, parents and caregivers, and children in Tulsa County to medical, education, and social service providers. Support management of community partner relationships by coordinating referrals to outreach programs and identifying new opportunities to partner. Attend regular peer group meetings for networking and information sharing for optimal care management and navigation. Keep current with community resources, relevant training related to early childhood development, protective factors, collective impact, cultural awareness, health related social needs, etc. Serve as a liaison to a variety of community agencies and networks. Assist and collaborate with the Program Coordinator, Evaluator, and other pertinent staff in regard to evaluation and procedures for home visitation and referral linkage. Maintain complete and accurate documentation of all activities and reports through computerized entry in accordance with program standard, guidelines and THD requirements. Assist via interpretation from English to Zomi/Burmese and Zomi/Burmese to English. Assist in providing information via translation of client questions answers/responses/results/collecting confidential information. Assist with interpretation of Instructions. Translates written materials from English to Burmese and from Burmese to English. Assist in scheduling appointments and reminder phone calls for clients. Assist in Contact Tracing with Burmese, Zomi, and English speaking clients. Attend required training in support of duties and responsibilities of this position. Other duties as assigned including those required to fulfill activities in support of public health emergency operations. Typical Qualifications
Qualifications/Specifications: Education: High school diploma required. Associates Degree preferred. Experience: Previous experience with low-income families, home visitation programs, engaging culturally diverse families with young children in health and social services, and/or working with early childhood programs, is preferred. Skills and Knowledge:
Knowledge of community/county best practices related to Early Childhood and home visitation
Knowledge of community resources and services
Ability to practice cultural humility
Excellent interpersonal communication skills in order to communicate effectively with peers and to maintain productive working relationships with agency partners
Ability to prepare reports and communicate program goals and activities effectively both orally and in writing
Skill in operating a personal computer and smart phone applications
Bilingual (English/Burmese/Zomi) required Licenses/Certification:
Valid Oklahoma driver's license Internal and External Working Relationships:
Regular internal contact with various staff to coordinate meetings and facilitate referrals for the target population
External contact with outside agencies to exchange information in order to build awareness about home visitation and other early childhood programs and services, coordinate referrals, recruit new referral sources, and link clients to appropriate services Physical Effort:
Communicate: Frequent phone communication with Tulsa residents; Must be able to exchange accurate information over the phone, email, use an enterprise SMS text messaging platform, and face to face
Operate: Constant operation of computer, phones and other office productivity machinery Supervisory Responsibility/Accountability: Direct Supervision: None Indirect Supervision: None Budget/Money/Material: Responsible for assigned equipment Reports to: Manager, Navigation Working Conditions:
Must be able to work and record in an area of moderately high noise level, visual distraction and little privacy Special Requirements:
Must maintain THD record confidentiality according to HIPAA regulations
Must possess ability and willingness to perform job-related travel (e.g., home visits, community events, training, meetings) FLSA Status: Non-Exempt This position is not eligible for benefits.
Salary: $18,120.24 Annually Location: Legacy Building Job Type: Part-Time Job Number: 202200226 Department: Maternal and Child Health Opening Date: 06/25/2025 Description
This position serves a dual role by splitting their time (50/50) between the Family Advocate Program and the C1 Program. The Family Advocate/Interpreter will be mainly located within the Family Advocate program. In the Interpreter role, the employee will be primarily responsible for interpreting health information from Burmese/Zomi language to English and English to Zomi/Burmese for the Children's First Program at the Tulsa Health Department. This is a temporary-part time position that would be approximately 20 hours weekly. The Family Advocate will play a key role in advancing the goals of BEST and realizing the potential of the strategy for children and families. Family Advocates will provide personalized, ongoing support to connect families to desired programs and services and to share information about how families can support their young child's brain development. Together with other BEST implementing partners, the Family Advocate will impact thousands of children across the county and country, as other communities draw from and replicate the model. In the initial stage of navigation, the Family Advocate will manage a monthly caseload and will be primarily responsible for contacting pregnant women recently enrolled in SoonerCare to promote awareness of and enrollment in, prenatal and postpartum home visitation services and early childhood programs and services. The Family Advocate will engage expectant mothers, parents and caregivers, develop trusting relationships, and ensure that parents and children are connected to relevant and appropriate resources. As BEST grows, Family Advocates will have the opportunity to support parents and caregivers at later phases along the birth through age eight continuum. Examples of Duties
Principal Duties/Responsibilities: The following functions represent the majority of the duties performed by the position. The description is not meant to be all-inclusive or prevent other duties from being assigned when necessary: Essential Job Functions: Create a trusting, comfortable, and inclusive environment that fosters partnership and continual engagement with expectant mothers, parents and other caregivers from all backgrounds through ongoing contact. Triage community referrals and Medicaid/Medicare recipients by connecting to appropriate home visitation program, social worker, case manager, and/or other social and health related community agency based on client needs and program eligibility criteria. Promote and ensure smooth connections, based on the desires and needs of expectant mothers, parents and caregivers, to home visitation and other programs that serve maternal and early childhood populations (including but not limited to Children First, Positive Parenting, Parents as Teachers, Safe Care, Learning at Home, Healthy Start, Sooner Start). Educate expectant mothers, parents, and caregivers about prenatal and postpartum supports, early childhood brain development, as well as strategies, programs and services to support a young child's development. Refer low-income expectant mothers, parents and caregivers, and children in Tulsa County to medical, education, and social service providers. Support management of community partner relationships by coordinating referrals to outreach programs and identifying new opportunities to partner. Attend regular peer group meetings for networking and information sharing for optimal care management and navigation. Keep current with community resources, relevant training related to early childhood development, protective factors, collective impact, cultural awareness, health related social needs, etc. Serve as a liaison to a variety of community agencies and networks. Assist and collaborate with the Program Coordinator, Evaluator, and other pertinent staff in regard to evaluation and procedures for home visitation and referral linkage. Maintain complete and accurate documentation of all activities and reports through computerized entry in accordance with program standard, guidelines and THD requirements. Assist via interpretation from English to Zomi/Burmese and Zomi/Burmese to English. Assist in providing information via translation of client questions answers/responses/results/collecting confidential information. Assist with interpretation of Instructions. Translates written materials from English to Burmese and from Burmese to English. Assist in scheduling appointments and reminder phone calls for clients. Assist in Contact Tracing with Burmese, Zomi, and English speaking clients. Attend required training in support of duties and responsibilities of this position. Other duties as assigned including those required to fulfill activities in support of public health emergency operations. Typical Qualifications
Qualifications/Specifications: Education: High school diploma required. Associates Degree preferred. Experience: Previous experience with low-income families, home visitation programs, engaging culturally diverse families with young children in health and social services, and/or working with early childhood programs, is preferred. Skills and Knowledge:
Knowledge of community/county best practices related to Early Childhood and home visitation
Knowledge of community resources and services
Ability to practice cultural humility
Excellent interpersonal communication skills in order to communicate effectively with peers and to maintain productive working relationships with agency partners
Ability to prepare reports and communicate program goals and activities effectively both orally and in writing
Skill in operating a personal computer and smart phone applications
Bilingual (English/Burmese/Zomi) required Licenses/Certification:
Valid Oklahoma driver's license Internal and External Working Relationships:
Regular internal contact with various staff to coordinate meetings and facilitate referrals for the target population
External contact with outside agencies to exchange information in order to build awareness about home visitation and other early childhood programs and services, coordinate referrals, recruit new referral sources, and link clients to appropriate services Physical Effort:
Communicate: Frequent phone communication with Tulsa residents; Must be able to exchange accurate information over the phone, email, use an enterprise SMS text messaging platform, and face to face
Operate: Constant operation of computer, phones and other office productivity machinery Supervisory Responsibility/Accountability: Direct Supervision: None Indirect Supervision: None Budget/Money/Material: Responsible for assigned equipment Reports to: Manager, Navigation Working Conditions:
Must be able to work and record in an area of moderately high noise level, visual distraction and little privacy Special Requirements:
Must maintain THD record confidentiality according to HIPAA regulations
Must possess ability and willingness to perform job-related travel (e.g., home visits, community events, training, meetings) FLSA Status: Non-Exempt This position is not eligible for benefits.