Oxenham Group
Engineering Operations Manager
Oxenham Group - New Orleans, Louisiana, United States, 70123
Work at Oxenham Group
Overview
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Overview
Our client is a fast-growing, faith-driven fintech company empowering nonprofits, churches, and ministries with easy-to-use donation and payments tools. Since 2010, they've grown a remote-first team that values low bureaucracy, servant leadership, and driving mission-based impact through innovative technology.
You'll manage the client's existing DevOps & Site Reliability (SRE) team-one SRE and two DevOps engineers-focused on scaling and supporting our payments platform. Your leadership and technical direction will be pivotal in expanding compliance, automation, and infrastructure resilience.
Responsiblities: Team Leadership: Mentor and manage a team of 3, ensuring clear workflows, deliverables, and alignment with organizational goals. Infrastructure Ownership: Oversee current AWS and on-prem systems that support payment processing and bank/credit-card settlements. Compliance & Audits: Lead PCI-DSS, SOC 2, ISO 27001, and other audit preparation-drive Drata platform integration and certification readiness. Architecture & Scaling: Architect and manage infrastructure to support future expansion-including on-prem "visa box" for bank settlements. Automation & DevOps: Implement and optimize CI/CD pipelines, IaC (e.g., Terraform), container tools (Docker, Kubernetes), and monitoring stacks (Prometheus, Grafana). Reliability Engineering: Define SLOs/SLIs, improve uptime, incident management, alerting. Collaboration: Partner with Engineering, Product, and Finance teams to integrate infrastructure strategy into the broader roadmap. Documentation & Metrics: Maintain clear operational documentation and track key metrics like deployment frequency, MTTR, and uptime. Qualifications: Must Have-
10+ years in payments platform infrastructure Managerial experience with DevOps/SRE teams Deep knowledge of PCI-DSS and SOC 2 compliance Hands-on use of Drata for compliance Proven manager, strong communicator Bachelor's degree in CS, IT or related Nice-to-have:
Experience building bank settlement on-prem systems Advanced degree in CS / IT or equivalent AWS certification Experience with Terraform, Docker, Kubernetes Background in credit-card / bank processing Experience in low-bureaucracy, mission-driven orgs
You'll manage the client's existing DevOps & Site Reliability (SRE) team-one SRE and two DevOps engineers-focused on scaling and supporting our payments platform. Your leadership and technical direction will be pivotal in expanding compliance, automation, and infrastructure resilience.
Responsiblities: Team Leadership: Mentor and manage a team of 3, ensuring clear workflows, deliverables, and alignment with organizational goals. Infrastructure Ownership: Oversee current AWS and on-prem systems that support payment processing and bank/credit-card settlements. Compliance & Audits: Lead PCI-DSS, SOC 2, ISO 27001, and other audit preparation-drive Drata platform integration and certification readiness. Architecture & Scaling: Architect and manage infrastructure to support future expansion-including on-prem "visa box" for bank settlements. Automation & DevOps: Implement and optimize CI/CD pipelines, IaC (e.g., Terraform), container tools (Docker, Kubernetes), and monitoring stacks (Prometheus, Grafana). Reliability Engineering: Define SLOs/SLIs, improve uptime, incident management, alerting. Collaboration: Partner with Engineering, Product, and Finance teams to integrate infrastructure strategy into the broader roadmap. Documentation & Metrics: Maintain clear operational documentation and track key metrics like deployment frequency, MTTR, and uptime. Qualifications: Must Have-
10+ years in payments platform infrastructure Managerial experience with DevOps/SRE teams Deep knowledge of PCI-DSS and SOC 2 compliance Hands-on use of Drata for compliance Proven manager, strong communicator Bachelor's degree in CS, IT or related Nice-to-have:
Experience building bank settlement on-prem systems Advanced degree in CS / IT or equivalent AWS certification Experience with Terraform, Docker, Kubernetes Background in credit-card / bank processing Experience in low-bureaucracy, mission-driven orgs