Liberty Hospital
Patient Access Specialist/Scheduling
Liberty Hospital - Liberty, Missouri, United States, 64068
Work at Liberty Hospital
Overview
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Overview
SUMMARY:
This position will function as a Patient Access Specialist and also spend 50 percent of their time on scheduling functions. The position is the face of the patient experience which provides quality support services of scheduling, registration, insurance verification, co-pay or co-insurance, medical necessity, and other related tasks within the revenue cycle. The data collection processes performed by this role directly impact departments such as Patient Financial Services, Health Information Management, Prior Authorization, Care Management and Clinical Services. Individuals in this role are front facing and provide the first impression of customer service at Liberty Hospital.
Required Education/Training:
High school diploma or equivalent; Revenue Cycle Academy e-learning PAS I and PAS II, Medical Terminology, ABN Overview and ICD-10 Awareness for Non-Coders (completed after hire) Required Experience:
Minimum two (2) years medical office experience in a front-facing office setting or retail position. Ability to multitask, strong computer experience, outstanding customer service skills, basic mathematics and payment processing ability to remain calm and professional.
Preferred Education/Training:
Associates degree or equivalent college hours Preferred Experience:
Prior medical clerical experience; understanding of medical terminology and standard insurance forms Preferred Licensure/Certification/Registration:
Certified Patient Access Specialist
This position will function as a Patient Access Specialist and also spend 50 percent of their time on scheduling functions. The position is the face of the patient experience which provides quality support services of scheduling, registration, insurance verification, co-pay or co-insurance, medical necessity, and other related tasks within the revenue cycle. The data collection processes performed by this role directly impact departments such as Patient Financial Services, Health Information Management, Prior Authorization, Care Management and Clinical Services. Individuals in this role are front facing and provide the first impression of customer service at Liberty Hospital.
Required Education/Training:
High school diploma or equivalent; Revenue Cycle Academy e-learning PAS I and PAS II, Medical Terminology, ABN Overview and ICD-10 Awareness for Non-Coders (completed after hire) Required Experience:
Minimum two (2) years medical office experience in a front-facing office setting or retail position. Ability to multitask, strong computer experience, outstanding customer service skills, basic mathematics and payment processing ability to remain calm and professional.
Preferred Education/Training:
Associates degree or equivalent college hours Preferred Experience:
Prior medical clerical experience; understanding of medical terminology and standard insurance forms Preferred Licensure/Certification/Registration:
Certified Patient Access Specialist