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Client Summary:

• Digital maternal health platform supporting care from conception through postpartum
• Uses real-time remote patient monitoring (RPM), AI, and data-driven insights
• Helps clinicians intervene earlier and improve patient outcomes
• Proprietary recommendation engine enhances care quality and satisfaction
• Offers a “digital village” of services and dedicated patient advocates
• Focuses on holistic, culturally competent care and human connection
• Aims to reduce healthcare system burden while supporting mothers and clinicians

Position Responsibilities:

• Manage large-scale hospital or clinic accounts, ensuring minimum patient enrollment targets are met.
• Identify and resolve enrollment and utilization barriers, including clinic staff dynamics and operational resistance.
• Collaborate cross-functionally with clinical teams and internal product, marketing, and account teams.
• Provide hands-on coaching to junior account managers and eventually help scale the enablement team.
• Drive patient engagement strategies using educational collateral, incentives, or practice-specific resources.
• Leverage knowledge of remote patient monitoring (RPM) CPT codes and workflows to maximize clinical value.
• Lead quarterly business reviews, share insights, and optimize account performance and satisfaction.

Experience & Skills:
Required Experience and Qualifications:

• Experience in practice enablement, customer success, or client services at a healthcare or value-based care company
• Experience in a clinical admin or practice management environment, ideally in or adjacent to OB/GYN.
• Background working with healthcare systems and understanding clinical workflow dynamics.
• Strong communication and consulting skills with the ability to challenge the status quo and influence change.
• Demonstrated success in patient growth initiatives or improving clinical operational performance.

Preferred Experience and Qualifications:

• Experience with maternal health programs or remote patient monitoring platforms.
• Prior consulting experience in a transformation or implementation role.
• Familiarity with CPT code strategy and outcomes-based reimbursement.

Compensation $140k-$160k

• Health Benefits – Medical, dental, and vision insurance.
• Retirement Planning – 401(k) with potential employer match.
• Flexible Time Off – Generous PTO and possibly paid parental leave.
• Remote Work Flexibility – As a remote-first company, flexible schedules accommodating work–life balance.
• Equity & Growth – Stock options or equity grants due to SeriesA stage.
• Professional Development – Training allowance, conference support, and upskilling opportunities.
• Wellness and Support – Telehealth coverage, mental health benefits, and employee assistance programs—especially fitting in a maternal-health-focused company.

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