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Join to apply for the UX Researcher role at Experis

Join to apply for the UX Researcher role at Experis

Position: UX Researcher

Location: Washington, DC (metro accessible)

Duration: 5 week contract

Hybrid: 2 days/week onsite

About The Role

We are seeking a seasoned UX Researcher to lead a focused user research initiative supporting the modernization of two key HR systems. This role is central to gathering early user feedback through structured focus groups and translating insights into actionable recommendations for system design and experience improvements.

Key Responsibilities

Research Planning & Design

Define clear learning goals and research objectives aligned with project outcomes.

Develop session scripts, discussion guides, and in-session polling activities.

Coordinate logistics for focus groups.

Moderation & Data Collection

Lead and moderate all focus group sessions using Microsoft Teams.

Ensure sessions are recorded and leverage Client's AI tools for transcription and data collation.

Apply best practices in qualitative research to elicit meaningful insights.

Analysis & Reporting

Synthesize findings across all sessions into structured reports for each HR system.

Prepare an executive summary and presentation tailored for senior management.

Highlight user pain points, opportunities for improvement, and design recommendations.

Required Qualifications

Proven experience conducting UX research in enterprise or institutional settings.

Strong moderation and interview skills, with the ability to guide conversations and probe effectively.

Expertise in focus group facilitation, qualitative data analysis, and reporting.

Familiarity with remote research tools (e.g., Microsoft Teams, Miro, Dovetail, etc.).

Experience working with AI-assisted data collation tools is a plus.

Excellent communication and presentation skills, especially in delivering insights to non-design stakeholders.

Core Competencies:

Empathy & User-Centered Thinking Ability to understand diverse user needs and translate them into actionable insights.

Analytical Rigor Skilled in identifying patterns, themes, and implications from qualitative data.

Stakeholder Engagement Comfortable interacting with cross-functional teams and presenting to leadership.

Attention to Detail High standards for documentation, reporting, and deliverable quality.

Time Management Ability to deliver all research activities within a tight 5-week timeline.

Deliverables:

Research plan and session materials

Moderated focus group sessions (recorded)

Collated and analyzed data

Two system-specific reports

Executive summary and presentation deck

Seniority level Seniority level Mid-Senior level

Employment type Employment type Contract

Job function Job function Information Technology

Industries IT Services and IT Consulting

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