Director of Professional Services
Harris Computer - Charleston, West Virginia, United States
Work at Harris Computer
Overview
- View job
Overview
Director of Professional Services
role at
Harris Computer 4 months ago Be among the first 25 applicants Join to apply for the
Director of Professional Services
role at
Harris Computer Director of Professional Services
Harris School Solutions - Remote
The Director of Professional Services will have responsibility for the delivery of Harris School Solutions- Enterprise Financials products to our customers. You will work collaboratively with a motivated, experienced executive team to build an organization that delivers exceptional financial results and long-term organic growth. Director of Professional Services
Harris School Solutions - Remote
The Director of Professional Services will have responsibility for the delivery of Harris School Solutions- Enterprise Financials products to our customers. You will work collaboratively with a motivated, experienced executive team to build an organization that delivers exceptional financial results and long-term organic growth.
What Your Impact Will Be
Ensure performance against measurable goals for the professional services team in line with business unit growth and profitability targets. Regular monitoring & measuring of the priorities, providing coaching and guidance to team members Collaborate with various levels of team members to maximize the effectiveness of the business as a whole Relentlessly innovate and evolve our implementation strategies to increase the efficiency and flexibility of our implementation services, ensuring we provide a repeatable implementation experience and delight our customers. Provide proactive customer follow up, communication & issue management through regular client meetings and check-ins, ensuring contractual obligations are met, risks are mitigated and that a high level of customer satisfaction is maintained. Continually evaluate market conditions to bring value added services that will further enhance the customer experience with our products. Drive and develop a motivated team of service professionals, building the necessary knowledge, skills and capabilities to execute our business strategies and maintain the highest level of customer satisfaction and profitability. Create a work environment that promotes learning, sharing and trust. Build a recognition system that accurately rewards the behaviors that best serve our customers and celebrates wins. Develop operations-related plans, budgets, policies and procedures to achieve the organization's customer satisfaction and revenue targets. Present financial, project, and customer satisfaction related presentations to senior management.
What We Are Looking For
Direct leadership and experience in the delivery of professional services Experience in delivering multiple product solutions and managing a diverse team of professionals 8+ years of management experience Experience managing groups of 10 people or more; experience developing and promoting managers and leaders Demonstrated experience in managing distributed, remote teams Experience with remote delivery models and the delivery of cloud solutions
What Would Make You Stand Out
Experience in implementing ERP/ Financial solutions in the public sector K12 financial or human capital experience
Salary Expectations
$95,000-$105,000
Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Consulting, Information Technology, and Sales Industries Software Development Referrals increase your chances of interviewing at Harris Computer by 2x Sign in to set job alerts for “Director of Professional Services” roles.
Wellsburg, WV $130,000.00-$160,000.00 1 week ago Manager Population Health - Disease Management Coordinator
Location, WV $69,000.00-$99,000.00 1 month ago Culinary Director, Skilled Nursing Facility
Culinary Director, Skilled Nursing Facility
Nursing Supervisor - Nightshift - Kidney Transplant Stepdown 8W
Clinical Supervisor - Pressley Ridge Grant Gardens
ADVANCED PRACTICE PROFESSIONALS | Clinical Lead APP | Heart & Vascular Institute | Surgical Specialties | Wheeling Hospital
Associate/Full Professor & Program Director, Medical Laboratory Science/Department of Pathology, Anatomy and Laboratory Medicine
ADVANCED PRACTICE PROFESSIONALS – Heart and Vascular Institute (HVI) - Non-Invasive Cardiology (85001/85101) - PRINCETON HOSPITAL
ADVANCED PRACTICE PROFESSIONALS – Heart and Vascular Institute (HVI) - Non-Invasive Cardiology (85001/85101) - PRINCETON HOSPITAL
ADVANCED PRACTICE PROFESSIONALS – Heart and Vascular Institute (HVI) - Interventional Cardiology (85001/85101) - PRINCETON HOSPITAL
ADVANCED PRACTICE PROFESSIONALS – Heart and Vascular Institute (HVI) - Interventional Cardiology (85001/85101) - PRINCETON HOSPITAL
Advanced Practice Professional (APP) | HVI | Thoracic Surgery | J.W Ruby Memorial Hospital | PA or APRN
ADVANCED PRACTICE PROFESSIONALS | Heart and Vascular Institute (HVI) | Cardiology Structural Heart Program Nurse Practitioner or Physician Assistant | PART TIME (24 hours per week)
ADVANCED PRACTICE PROFESSIONALS | Heart and Vascular Institute (HVI) | Cardiology | St. Joseph Hospital | Nurse Practitioner (85001) or Physician Assistant (85101)
ADVANCED PRACTICE PROFESSIONALS –Heart and Vascular Institute (HVI)-Cardiology - Inpatient | THOMAS MEDICAL CENTER
Cardiology Nurse Practitioner Job with WVU Medicine in South Charleston, WV
Transportation Program Management Director
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr