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Program Manager, Enhanced Care Management (ECM) Join to apply for the Program Manager, Enhanced Care Management (ECM) role at COPE Health Solutions Program Manager, Enhanced Care Management (ECM) 1 month ago - Be among the first 25 applicants Join to apply for the Program Manager, Enhanced Care Management (ECM) role at COPE Health Solutions Description The Enhanced Care Management (ECM) Program Manager provides leadership and direction for the organization’s care management operations and services, aligning with the organization's mission, strategies, and objectives. Position Details FLSA Status: Exempt Salary Range: $68,000 - $75,000 Reports To: Director of Operations Direct Reports: Community Health Workers, Patient Care Navigator Location: Salinas, CA Travel: Up to 80% Work Type: Regular, Full Time Position Responsibilities Supervise the care management team. Lead implementation of care management programs to address patient needs, improve quality, and ensure appropriate utilization of services. Design, implement, and evaluate care management programs in collaboration with other departments. Lead projects focused on performance improvement and program transformation. Develop and evaluate pilots, programs, and practices based on evidence-based research and outcomes. Standardize and optimize workflows for models of care being scaled. Create playbooks for care management models for dissemination. Perform patient risk stratification and outreach planning with clinical and operational leaders. Organize stakeholder meetings for care coordination programs. Evaluate market research on care management best practices. Design and evaluate IT solutions supporting care management documentation and monitoring. Lead deployment of administrative case management tracking systems. Core Competencies Judgment, confidentiality management, problem-solving, and strong communication skills. Excellent organization, prioritization, and time management. Proactive, dependable, and high integrity. Ability to handle interruptions and develop process improvements. Position Expectations Commitment to COPE Health Solutions' mission and values. Professional behavior, punctuality, confidentiality, and teamwork. Qualifications Valid California Driver’s License. Bachelor’s or Master’s degree in a health-related field preferred. 3+ years of leadership experience. Experience in inpatient, rehabilitation, home care, or managed health plans. Experience in multicultural and community-based settings. Basic computer skills; EMR experience preferred. Benefits We offer comprehensive insurance, wellness stipends, paid parental leave, and more. Learn more at our benefits page . About COPE Health Solutions We are a tech-enabled services firm specializing in population health management, risk arrangements, and quality improvement for health plans and providers. Visit CopeHealthSolutions.com for more info. How to Apply Visit our careers page to apply or learn more about this role. #J-18808-Ljbffr