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Senior Business Systems Analyst - Accela Join to apply for the Senior Business Systems Analyst - Accela role at Hansell Tierney Senior Business Systems Analyst - Accela 2 days ago Be among the first 25 applicants Join to apply for the Senior Business Systems Analyst - Accela role at Hansell Tierney Get AI-powered advice on this job and more exclusive features. This range is provided by Hansell Tierney. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $65.00/hr - $90.00/hr Direct message the job poster from Hansell Tierney Our client is looking for an experienced Senior Business Systems Analyst to support the ongoing implementation and optimization of the Accela Automation platform and related systems. This enterprise SaaS solution is used across multiple departments to manage permitting, licensing, inspections, code compliance, and more. The ideal candidate will have extensive experience in both Business Systems Analysis and Business Process Design with a focus on highly customized Accela environments. You will work closely with cross-functional teams to analyze and document requirements, design and implement system solutions, and support the migration to the new Accela Portal experience. In this role, you will: Business & Systems Analysis (50%) Gather and refine business requirements for permitting and licensing workflows. Identify process inefficiencies and recommend scalable system solutions. Investigate technical issues, determine root causes, and guide resolution strategies. Collaborate with stakeholders to improve the customer and applicant experience. Analyze policy and regulatory changes to assess impacts on system workflows. Partner with technical teams to ensure solutions align with platform best practices. Solution Design (25%) Translate business needs into system enhancements using iterative design methods. Focus on solving core issues through improved processes and system configuration. Ensure all designs meet internal governance and approval standards. Documentation & Support (20%) Maintain up-to-date documentation for system processes and configurations. Develop and manage testing materials for new features and updates. Lead training sessions for end users as new features are introduced. Coordinate with internal and external partners to align on goals and timelines. Stay current on platform updates and assess their relevance. Support quality assurance efforts by identifying and resolving issues collaboratively. What We're Looking For: Must Have: Minimum 5 years of experience working with Accela Automation, including highly customized Accela Citizen Access environments. At least 5 years of Business Analysis experience in a municipal government or public-sector setting. Minimum 3 years supporting Accela implementations for a large municipal or state organization. Familiarity with record type configuration, Event Manager and Script Engine (EMSE) scripting, SQL Server Reporting Services (SSRS), Accela Mobile, Construct API, and Accela Citizen Access (ACA). Solid understanding of Right of Way permitting processes. Nice to Have: Knowledge of integrated applications such as ESRI ArcGIS, Bluebeam, state licensing systems, MSSQL Server, and Hansen 8. Experience participating in or leading design workshops and training sessions. Strong communication and stakeholder engagement skills. Location: Remote with occasional on-site meetings as needed in Seattle, WA Length of Assignment: 3 Years beginning in Q4 2025 Compensation Range: $65 - $90 per hour DOE. If you are interested in this role but your desired hourly pay is out of range, please still apply. There may be flexibility for the right candidate. Benefits: Three insurance levels, 401K + match, sick leave, and working with a great company! About Hansell Tierney: Hansell Tierney is one of the premier staffing and recruiting companies in the Pacific Northwest. Launched in 2001, we are a woman-owned business that serves and staffs Northwest organizations by doing things the right way, not just the easiest way. Hansell Tierney partners with candidates and clients to match the best candidates with interesting local opportunities. We navigate every relationship with the highest level of discretion and service while holding ourselves accountable to our promises. Our business thrives on our deep understanding of the job market and our ability to skillfully tailor our recruitment process to meet our clients' unique needs. *This Organization Participates in E-Verify* This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Analyst and Information Technology Industries Government Administration Referrals increase your chances of interviewing at Hansell Tierney by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Business System Analyst jobs in Seattle, WA . Senior Business Systems Analyst, Quote to Cash Seattle, WA $135,300.00-$200,400.00 5 days ago Seattle, WA $135,100.00-$148,600.00 4 days ago Business Analyst with Pricefx Experience - Remote Business System Analyst - Change Management - 25-02891 We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr