Ambassador Resources
Level 2 Tech Support Engineer
Ambassador Resources - Parsippany, New Jersey, us, 07054
Work at Ambassador Resources
Overview
- View job
Overview
No 3rd parties or C2C!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Must be a US citizen or Green Card Holder!!!!!!!!!!!!!!!!!!!!
70K to 80K (Full Time)
The IT Engineer/Service Desk Technician / Level 2: this person needs to be capable of handling most of the tickets from our level I team as they are escalated.
Problem solver who is self-motivated and can figure things out Solid troubleshooting skills-primarily within Windows (95%) Effective communications skills, customer communications, experience with Ticketing VMware experience Active Directory Office 365 ConnectWise Must have exp working for an MSP DNS, DHCP, Group Policy, LAN/WAN Experience with financial software (QuickBooks, Sage for example) is helpful Other: Printers, Microsoft updates and releases, patch management
Access Points, Firewalls, Configurations & Implementation
This is a good position for someone who wants to learn and get involved in new projects with things like firewalls, networks, VMware, cloud, etc
The IT Engineer/Service Desk Technician / Level 2: this person needs to be capable of handling most of the tickets from our level I team as they are escalated.
Problem solver who is self-motivated and can figure things out Solid troubleshooting skills-primarily within Windows (95%) Effective communications skills, customer communications, experience with Ticketing VMware experience Active Directory Office 365 ConnectWise Must have exp working for an MSP DNS, DHCP, Group Policy, LAN/WAN Experience with financial software (QuickBooks, Sage for example) is helpful Other: Printers, Microsoft updates and releases, patch management
Access Points, Firewalls, Configurations & Implementation
This is a good position for someone who wants to learn and get involved in new projects with things like firewalls, networks, VMware, cloud, etc