Sacramento Public Library
Circulation Supervisor
Sacramento Public Library - Sacramento, California, United States, 95828
Work at Sacramento Public Library
Overview
- View job
Overview
Salary :
$61,734.40 - $82,742.40 Annually Location :
Sacramento, CA Job Type:
Full-Time Job Number:
2025-7-DPS_CIRCSUP Department:
Department of Public Services Opening Date:
07/21/2025 Closing Date:
8/9/2025 12:00 AM Pacific
Description
The ideal
Circulation Supervisor
is a flexible, creative, and service-oriented leader who excels at managing branch circulation functions and daily operations. They create a welcoming environment for both staff and customers, modeling exemplary customer service and fostering inclusive, responsive service practices. The
Circulation Supervisor
is skilled in coordinating staff schedules, navigating a fast-paced environment with ease, and communicating effectively across all channels. With a strong understanding of administrative policies, they confidently interpret and apply procedures to support staff and ensure consistent, high-quality customer interactions. The ideal candidate is adept with technology, maintains accurate records, and prepares reports that inform operational decisions and support strategic goals. They bring empathy, professionalism, and diplomacy to every customer interaction and actively contribute to team meetings, committees, and collaborative efforts that advance the library's mission.
Examples of Duties (Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)
Oversee and coordinate all circulation functions in a public-service setting (e.g. materials check out/in, processing holds, delivery, cash handling and preparation of deposits, etc.) Provide customer service including reader's advisory, information, reference and referral, and assistance in using technology. Assign, prioritize and schedule staff. Assist in recruiting, hiring, and training of personnel; resolve personnel issues; review and evaluate the work of front-line staff, shelvers and volunteers. Interpret and apply procedures, policies, administrative rules and regulations for library staff and customers. Assist internal and external customers in person, over the telephone, or through electronic communication, respond to and resolve customer issues, concerns, and complaints. Prepare, maintain, and provide statistics and reports. Monitor shelver budget. Work with a variety of systems and equipment (e.g. integrated library system, public access computers, print management system, scheduling software, room reservations software, electronic resources, etc.) Monitor equipment and work area; coordinate purchases and/or repairs. Attend meetings and participate in committees and team activities. May require travel throughout the library service area. May require working at various locations during the course of the workday or workweek. Perform other related duties as assigned.
Qualifications
Education: Associate of Arts Degree OR 60 semester units OR 90 quarter units from an accredited college is required. Bachelor's degree from an accredited college or university is preferred.
Experience: Two (2) years as a Library Assistant or related paraprofessional library position OR two (2) years in a supervisorial capacity in a customer service environment is required.
Other Requirements: Personal transportation for job-related travel. Supplemental Information
For more information on the
Circulation
Supervisor
classification, view the Circulation Supervisor Class Specification on GovernmentJobs: INTERNAL CANDIDATES ONLY: View all Job Descriptions on our We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Part-time employees who work an average of 20 hours per week over the course of a year, receive benefits on a pro-rated basis.
To learn more details, visit our benefits page. 01
The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
Yes, I understand and agree No, I do not agree
02
Are you currently employed with the Sacramento Public Library?
Yes No
03
Do you have reliable personal transportation for job-related travel?
Yes No
04
Can you work between the hours of 9:00am - 6:00pm Tuesday through Saturday?
Yes No
05
Which statement below best describes the highest level of education you have completed?
High school graduate, diploma or the equivalent (GED) Associate degree Bachelor's degree Master's degree Professional degree Doctorate degree None
06
Describe your experience supervising a function, or process, without being a direct supervisor of staff. How would you exhibit leadership without providing direct supervision? Include details on how you've assigned tasks, coached or mentored others, communicated performance issues, and ensured a positive and productive work environment. 07
Give an example of how you have handled a challenging customer service situation. Describe the situation, your role, how you responded, and what the outcome was. 08
This position requires the ability to coordinate multiple tasks, ensure timely service, and maintain accurate records. Describe how you would stay organized, manage priorities, and ensure accuracy in a busy environment. You may include tools you use, strategies you follow, or specific examples of when you have successfully balanced competing responsibilities. Required Question
$61,734.40 - $82,742.40 Annually Location :
Sacramento, CA Job Type:
Full-Time Job Number:
2025-7-DPS_CIRCSUP Department:
Department of Public Services Opening Date:
07/21/2025 Closing Date:
8/9/2025 12:00 AM Pacific
Description
The ideal
Circulation Supervisor
is a flexible, creative, and service-oriented leader who excels at managing branch circulation functions and daily operations. They create a welcoming environment for both staff and customers, modeling exemplary customer service and fostering inclusive, responsive service practices. The
Circulation Supervisor
is skilled in coordinating staff schedules, navigating a fast-paced environment with ease, and communicating effectively across all channels. With a strong understanding of administrative policies, they confidently interpret and apply procedures to support staff and ensure consistent, high-quality customer interactions. The ideal candidate is adept with technology, maintains accurate records, and prepares reports that inform operational decisions and support strategic goals. They bring empathy, professionalism, and diplomacy to every customer interaction and actively contribute to team meetings, committees, and collaborative efforts that advance the library's mission.
Examples of Duties (Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)
Oversee and coordinate all circulation functions in a public-service setting (e.g. materials check out/in, processing holds, delivery, cash handling and preparation of deposits, etc.) Provide customer service including reader's advisory, information, reference and referral, and assistance in using technology. Assign, prioritize and schedule staff. Assist in recruiting, hiring, and training of personnel; resolve personnel issues; review and evaluate the work of front-line staff, shelvers and volunteers. Interpret and apply procedures, policies, administrative rules and regulations for library staff and customers. Assist internal and external customers in person, over the telephone, or through electronic communication, respond to and resolve customer issues, concerns, and complaints. Prepare, maintain, and provide statistics and reports. Monitor shelver budget. Work with a variety of systems and equipment (e.g. integrated library system, public access computers, print management system, scheduling software, room reservations software, electronic resources, etc.) Monitor equipment and work area; coordinate purchases and/or repairs. Attend meetings and participate in committees and team activities. May require travel throughout the library service area. May require working at various locations during the course of the workday or workweek. Perform other related duties as assigned.
Qualifications
Education: Associate of Arts Degree OR 60 semester units OR 90 quarter units from an accredited college is required. Bachelor's degree from an accredited college or university is preferred.
Experience: Two (2) years as a Library Assistant or related paraprofessional library position OR two (2) years in a supervisorial capacity in a customer service environment is required.
Other Requirements: Personal transportation for job-related travel. Supplemental Information
For more information on the
Circulation
Supervisor
classification, view the Circulation Supervisor Class Specification on GovernmentJobs: INTERNAL CANDIDATES ONLY: View all Job Descriptions on our We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Part-time employees who work an average of 20 hours per week over the course of a year, receive benefits on a pro-rated basis.
To learn more details, visit our benefits page. 01
The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
Yes, I understand and agree No, I do not agree
02
Are you currently employed with the Sacramento Public Library?
Yes No
03
Do you have reliable personal transportation for job-related travel?
Yes No
04
Can you work between the hours of 9:00am - 6:00pm Tuesday through Saturday?
Yes No
05
Which statement below best describes the highest level of education you have completed?
High school graduate, diploma or the equivalent (GED) Associate degree Bachelor's degree Master's degree Professional degree Doctorate degree None
06
Describe your experience supervising a function, or process, without being a direct supervisor of staff. How would you exhibit leadership without providing direct supervision? Include details on how you've assigned tasks, coached or mentored others, communicated performance issues, and ensured a positive and productive work environment. 07
Give an example of how you have handled a challenging customer service situation. Describe the situation, your role, how you responded, and what the outcome was. 08
This position requires the ability to coordinate multiple tasks, ensure timely service, and maintain accurate records. Describe how you would stay organized, manage priorities, and ensure accuracy in a busy environment. You may include tools you use, strategies you follow, or specific examples of when you have successfully balanced competing responsibilities. Required Question