Tennessee Staffing
IT Systems Support Analyst
Tennessee Staffing - Johnson City, Tennessee, United States, 37603
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Overview
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Overview
IT Systems Support Analyst
Crown Labs (now called Revance) is looking to bring on an experienced IT Systems Support Analyst to join their team in Johnson City. This person will primarily work in their headquarters office building, supporting internal employees including executives on-site. Day to day will include general PC hardware and software support, imaging and deployment of new devices, walk-up tech support, on-site desktop support, remote service desk support, monitoring network traffic to ensure availability, configuring and shipping assets, troubleshooting peripherals and printers, managing the ticket queue, and any other IT needs as they arise. They will partner with systems, security, and network teams to escalate where appropriate, but overall need to be a self-starter and be able to operate independently to clear a backlog of tickets and work on new ones. This person will be the main front-line IT support for the building, but with help from team members. Skills Support, Help desk, Troubleshooting, Customer service, Windows 10, Desktop, Active directory, Desktop software, Printer support, Installation, Hardware, Office 365, Phone support. Top Skills Details Support, Help desk, Troubleshooting, Customer service, Windows 10, Desktop, Active directory, Desktop software, Printer support, Installation, Hardware, Office 365, Phone support. Additional Skills & Qualifications Degree in IT preferred, along with relevant certs like CompTIA A+/Net+ highly preferred. Experience with networking and systems administration concepts would be great. Pay and Benefits The pay range for this position is $26.44 - $31.25/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Johnson City, TN. Application Deadline This position is anticipated to close on Aug 7, 2025.
Crown Labs (now called Revance) is looking to bring on an experienced IT Systems Support Analyst to join their team in Johnson City. This person will primarily work in their headquarters office building, supporting internal employees including executives on-site. Day to day will include general PC hardware and software support, imaging and deployment of new devices, walk-up tech support, on-site desktop support, remote service desk support, monitoring network traffic to ensure availability, configuring and shipping assets, troubleshooting peripherals and printers, managing the ticket queue, and any other IT needs as they arise. They will partner with systems, security, and network teams to escalate where appropriate, but overall need to be a self-starter and be able to operate independently to clear a backlog of tickets and work on new ones. This person will be the main front-line IT support for the building, but with help from team members. Skills Support, Help desk, Troubleshooting, Customer service, Windows 10, Desktop, Active directory, Desktop software, Printer support, Installation, Hardware, Office 365, Phone support. Top Skills Details Support, Help desk, Troubleshooting, Customer service, Windows 10, Desktop, Active directory, Desktop software, Printer support, Installation, Hardware, Office 365, Phone support. Additional Skills & Qualifications Degree in IT preferred, along with relevant certs like CompTIA A+/Net+ highly preferred. Experience with networking and systems administration concepts would be great. Pay and Benefits The pay range for this position is $26.44 - $31.25/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Johnson City, TN. Application Deadline This position is anticipated to close on Aug 7, 2025.