CTIA
Manager, External Affairs
CTIA - Baltimore, Maryland, United States, 21276
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Manager, External Affairs
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CTIA Join to apply for the
Manager, External Affairs
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CTIA Get AI-powered advice on this job and more exclusive features. Reports to: Executive Director, External Affairs FLSA status: Exempt Salary Range:
$98,000 - $108,000 Summary: The Manager, External Affairs provides support in furthering the department’s mission of promoting the wireless industry’s position on policy issues at the federal, state, and local level on behalf of, and in coordination with, CTIA’s members.This position requires considerable substantive participation in department projects and initiatives.The manager reports to the Executive Director, ACTwireless. In addition, the Manager will serve as a backup to the Executive Director, with the operations of the department’s grassroots advocacy website.The Manager will also liaison and lead CTIA outreach with communities such as the accessibility community as directed by the Vice President, External Affairs.The Manager assists the senior team in the department with coordinating meetings, developing advocacy documents such as letters, monthly newsletters, social media and website content, gathering data and developing presentations and providing other assistance as needed. Must demonstrate a strong track record of collaborating with colleagues, a high degree of integrity and forethought in decision making and an ability to roll-up-sleeves to execute relevant projects as needed. Will need to prioritize projects through strategic thinking and effective time management, ensuring high quality deliverables and execution. Essential duties and responsibilities include the following (other duties may be assigned): General Communications Assist the Department on all aspects of coordinating, organizing, executing and reporting of pro-business and pro-consumer messaging, whether inside the Beltway, in states and municipalities, or in specifically targeted Congressional Districts as legislative and regulatory issues arise throughout the year. Compile information for distribution to members, coalition partners and other interested constituencies on wireless issues. Produce content for third party advocacy newsletter, database communications, and third-party packet materials. Draft, proofread, fact-check and distribute all printed materials with Advocacy team. Excellent writing and communication skills with attention to detail, producing final content for review by the Executive Director or the Vice President, as directed. Accessibility Initiatives Manage CTIA’s outreach initiatives with other internal departments and the accessibility community, and prepare regular correspondence, such as, the monthly accessibility newsletter, as directed by the Vice President, External Affairs. Website & Grassroots Content Assist the Executive Director in the development of compelling and informative content on the advocacy website and relevant grassroots activation platforms to build a strong and engaged community. Familiarity with grassroots software such as Speak4 or other CRM engagement platforms to increase engagement and grow an advocate base for compelling policymaker outreach. Knowledge of website content management systems, such as Wordpress, to track, edit and maintain data and update content as directed. Assist with grassroots activations leveraging familiarity with database and analytics tools, knowledge of email best practices, and proficiency in excel. Comfortable collaborating with vendors to ensure timely, quality deliverables. Social Media and Email Communications Draft social media copy and images, demonstrating a high level of comfort ensuring consistent and effective communications throughout all channels. Distill complex issues and public policy positions into effective messaging for external audiences. Track content performance by analyzing appropriate social data/metrics, insights and best practices, moderating user-generated content, and optimizing future content for maximum engagement. Grasstops/Third Party Relations Assist the Vice President as directed in working with third parties to ensure that they are educated on CTIA’s issues. Working with Department staff, plan and execute local third-party events such as partner briefings by preparing agendas, timelines, talking points and presentations as needed. Oversee and implement all aspects of monitoring third party engagement with wireless issues creating timely concise reports and summaries. Supervisory responsibilities: N/A Competency: To perform the job successfully, an individual should demonstrate the following competencies: Customer Service
- Responds to requests for service and assistance; Meets commitments. Interpersonal Skills
- Maintains confidentiality. Written Communication
- Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information. Teamwork
- Contributes to building a positive team spirit. Judgment
- Exhibits sound and accurate judgment. Planning/Organizing
- Prioritize and plans work activities; Uses time efficiently. Professionalism
- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position. Quality
- Demonstrates accuracy and thoroughness. Attendance/Punctuality
- Is consistently at work and on time; Arrives at meetings and appointments on time. Dependability
- Follows instructions, responds to management direction. Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Knowledge: Excellent writing skills Strong interpersonal skills and the ability to work with large, dynamic groups representing association membership Organization and ability to produce extensive material and reports within a short time frame Motivation, hardworking, willingness to travel and work long hours Proficiency in database management is preferred. Education and/or experience: Detail-oriented with knowledge of grammar and punctuation.Proficiency in proofreading skills and strong communications skills are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and use motor skills. Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. This position may require overtime. Candidate must be flexible to work overtime if needed. Location: CTIA is currently operating on a hybrid work schedule with in-person requirements on Tuesdays, Wednesdays, and Thursdays. This list describes general job duties and responsibilities.It is not a complete list of duties.Incumbents may be required to perform additional tasks related to these duties. CTIA does not discriminate on the basis of age, sex, color, race, national origin, religion, sexual orientation, gender identity or expression, family responsibilities, marital status, personal appearance, veteran status, political affiliation, matriculation, genetic information, pregnancy or related conditions, disability or any other characteristic protected by law. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Business Development and Sales Industries Wireless Services Referrals increase your chances of interviewing at CTIA by 2x Sign in to set job alerts for “External Affairs Manager” roles.
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Manager, External Affairs
role at
CTIA Join to apply for the
Manager, External Affairs
role at
CTIA Get AI-powered advice on this job and more exclusive features. Reports to: Executive Director, External Affairs FLSA status: Exempt Salary Range:
$98,000 - $108,000 Summary: The Manager, External Affairs provides support in furthering the department’s mission of promoting the wireless industry’s position on policy issues at the federal, state, and local level on behalf of, and in coordination with, CTIA’s members.This position requires considerable substantive participation in department projects and initiatives.The manager reports to the Executive Director, ACTwireless. In addition, the Manager will serve as a backup to the Executive Director, with the operations of the department’s grassroots advocacy website.The Manager will also liaison and lead CTIA outreach with communities such as the accessibility community as directed by the Vice President, External Affairs.The Manager assists the senior team in the department with coordinating meetings, developing advocacy documents such as letters, monthly newsletters, social media and website content, gathering data and developing presentations and providing other assistance as needed. Must demonstrate a strong track record of collaborating with colleagues, a high degree of integrity and forethought in decision making and an ability to roll-up-sleeves to execute relevant projects as needed. Will need to prioritize projects through strategic thinking and effective time management, ensuring high quality deliverables and execution. Essential duties and responsibilities include the following (other duties may be assigned): General Communications Assist the Department on all aspects of coordinating, organizing, executing and reporting of pro-business and pro-consumer messaging, whether inside the Beltway, in states and municipalities, or in specifically targeted Congressional Districts as legislative and regulatory issues arise throughout the year. Compile information for distribution to members, coalition partners and other interested constituencies on wireless issues. Produce content for third party advocacy newsletter, database communications, and third-party packet materials. Draft, proofread, fact-check and distribute all printed materials with Advocacy team. Excellent writing and communication skills with attention to detail, producing final content for review by the Executive Director or the Vice President, as directed. Accessibility Initiatives Manage CTIA’s outreach initiatives with other internal departments and the accessibility community, and prepare regular correspondence, such as, the monthly accessibility newsletter, as directed by the Vice President, External Affairs. Website & Grassroots Content Assist the Executive Director in the development of compelling and informative content on the advocacy website and relevant grassroots activation platforms to build a strong and engaged community. Familiarity with grassroots software such as Speak4 or other CRM engagement platforms to increase engagement and grow an advocate base for compelling policymaker outreach. Knowledge of website content management systems, such as Wordpress, to track, edit and maintain data and update content as directed. Assist with grassroots activations leveraging familiarity with database and analytics tools, knowledge of email best practices, and proficiency in excel. Comfortable collaborating with vendors to ensure timely, quality deliverables. Social Media and Email Communications Draft social media copy and images, demonstrating a high level of comfort ensuring consistent and effective communications throughout all channels. Distill complex issues and public policy positions into effective messaging for external audiences. Track content performance by analyzing appropriate social data/metrics, insights and best practices, moderating user-generated content, and optimizing future content for maximum engagement. Grasstops/Third Party Relations Assist the Vice President as directed in working with third parties to ensure that they are educated on CTIA’s issues. Working with Department staff, plan and execute local third-party events such as partner briefings by preparing agendas, timelines, talking points and presentations as needed. Oversee and implement all aspects of monitoring third party engagement with wireless issues creating timely concise reports and summaries. Supervisory responsibilities: N/A Competency: To perform the job successfully, an individual should demonstrate the following competencies: Customer Service
- Responds to requests for service and assistance; Meets commitments. Interpersonal Skills
- Maintains confidentiality. Written Communication
- Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information. Teamwork
- Contributes to building a positive team spirit. Judgment
- Exhibits sound and accurate judgment. Planning/Organizing
- Prioritize and plans work activities; Uses time efficiently. Professionalism
- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position. Quality
- Demonstrates accuracy and thoroughness. Attendance/Punctuality
- Is consistently at work and on time; Arrives at meetings and appointments on time. Dependability
- Follows instructions, responds to management direction. Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Knowledge: Excellent writing skills Strong interpersonal skills and the ability to work with large, dynamic groups representing association membership Organization and ability to produce extensive material and reports within a short time frame Motivation, hardworking, willingness to travel and work long hours Proficiency in database management is preferred. Education and/or experience: Detail-oriented with knowledge of grammar and punctuation.Proficiency in proofreading skills and strong communications skills are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and use motor skills. Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. This position may require overtime. Candidate must be flexible to work overtime if needed. Location: CTIA is currently operating on a hybrid work schedule with in-person requirements on Tuesdays, Wednesdays, and Thursdays. This list describes general job duties and responsibilities.It is not a complete list of duties.Incumbents may be required to perform additional tasks related to these duties. CTIA does not discriminate on the basis of age, sex, color, race, national origin, religion, sexual orientation, gender identity or expression, family responsibilities, marital status, personal appearance, veteran status, political affiliation, matriculation, genetic information, pregnancy or related conditions, disability or any other characteristic protected by law. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Business Development and Sales Industries Wireless Services Referrals increase your chances of interviewing at CTIA by 2x Sign in to set job alerts for “External Affairs Manager” roles.
Washington, DC $165,000.00-$180,000.00 2 weeks ago Washington, DC $120,000.00-$207,000.00 4 days ago Sr. Mgr. Federal Policy & Government Affairs [Executive Branch]
Sr. Manager of Public Affairs and Communications
Senior Manager, Federal Policy and Government Affairs
Washington, DC $204,000.00-$259,000.00 2 weeks ago External Affairs & Communications Manager
Washington, DC $70,532.00-$105,799.00 1 month ago Senior Manager and Policy Analyst, U.S. Government Affairs
Washington, DC $100,000.00-$216,000.00 1 week ago Senior Manager, Government Affairs and Public Policy, Technical Infrastructure
Washington, DC $221,000.00-$311,000.00 23 hours ago Senior Manager, State Government Affairs and Advocacy (Remote)
Washington, DC $144,225.00-$216,337.50 5 days ago Sr. Compliance and Risk Mgr , Governance and External Affairs
Arlington, VA $109,000.00-$185,000.00 1 week ago Tysons Corner, VA $95,000.00-$115,000.00 4 weeks ago Silver Spring, MD $72,000.00-$90,000.00 6 days ago Washington, DC $200,000.00-$250,000.00 1 week ago Marketing and Business Development Manager - Antitrust & competition + Government Relations and Public Affairs Practices
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr