Verition Group LLC
Senior End User Support Engineer
Verition Group LLC - New York, New York, us, 10261
Work at Verition Group LLC
Overview
- View job
Overview
Verition Fund Management LLC ("Verition") is a multi-strategy, multi-manager hedge fund founded in 2008. Verition focuses on global investment strategies including Global Credit, Global Convertible, Volatility & Capital Structure Arbitrage, Event-Driven Investing, Equity Long/Short & Capital Markets Trading, and Global Quantitative Trading.
We are currently looking to hire a talented and experienced Senior Support Engineer to join their End User Services team in New York. The individual should have the ability to work in a team environment consisting of remote locations, adaptable in a fast-paced environment, strong adherence to established workflows or be able to identify improvements. Preferably from a financial background but more importantly a team player with a collaborative spirit. This role will primarily serve to end the working day.
Responsibilities :
Provide desktop and mobile device support firm wide. Participate in scheduled on-call rotations, including nights and weekends. Install and configure computer systems and applications within the firm. Analyze, troubleshoot and resolve hardware and software problems. Own requests through to resolution, ensuring the requester is kept informed of the progress throughout. VIP support for Investment professionals. Create technical documentation. Professional written and interpersonal skills are essential when communicating with employees and vendors. Support the asset management of hardware and software. Support office moves, events, as and when required. Promote and train staff members to use of appropriate techniques, methodologies and tools to ensure they are familiar with applications, systems and equipment. Comply and contribute to company standards, processes, and procedures. Support and maintain the automation of the starters and leavers process. Drive innovation and continuous improvement within the team and business processes. Qualifications:
7+ years of experience in a similar role Windows Server support and administration Azure Active Directory support and administration Exchange Online support and administration VMware or comparable experience Mobile device platforms expertise (iOS, Android) SCCM Imaging experience Experience in first line networking. Experience with Market Data applications Service Now & Confluence experience Microsoft Office 365 suite Hardware knowledge (Lenovo, HP and Dell)
Salary Range
$140,000-$190,000 USD
We are currently looking to hire a talented and experienced Senior Support Engineer to join their End User Services team in New York. The individual should have the ability to work in a team environment consisting of remote locations, adaptable in a fast-paced environment, strong adherence to established workflows or be able to identify improvements. Preferably from a financial background but more importantly a team player with a collaborative spirit. This role will primarily serve to end the working day.
Responsibilities :
Provide desktop and mobile device support firm wide. Participate in scheduled on-call rotations, including nights and weekends. Install and configure computer systems and applications within the firm. Analyze, troubleshoot and resolve hardware and software problems. Own requests through to resolution, ensuring the requester is kept informed of the progress throughout. VIP support for Investment professionals. Create technical documentation. Professional written and interpersonal skills are essential when communicating with employees and vendors. Support the asset management of hardware and software. Support office moves, events, as and when required. Promote and train staff members to use of appropriate techniques, methodologies and tools to ensure they are familiar with applications, systems and equipment. Comply and contribute to company standards, processes, and procedures. Support and maintain the automation of the starters and leavers process. Drive innovation and continuous improvement within the team and business processes. Qualifications:
7+ years of experience in a similar role Windows Server support and administration Azure Active Directory support and administration Exchange Online support and administration VMware or comparable experience Mobile device platforms expertise (iOS, Android) SCCM Imaging experience Experience in first line networking. Experience with Market Data applications Service Now & Confluence experience Microsoft Office 365 suite Hardware knowledge (Lenovo, HP and Dell)
Salary Range
$140,000-$190,000 USD