Superlanet
Senior ServiceNow Developer
Superlanet - Tampa, Florida, us, 33646
Work at Superlanet
Overview
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Overview
Job Description
Superlanet is seeking a Senior ServiceNow Analyst to support our valued healthcare client based in Florida. This is a direct hire opportunity offering remote flexibility, though candidates must currently reside in the state of Florida.
The Senior ServiceNow Analyst will play a pivotal role in enhancing the organization's ServiceNow platform by designing and implementing solutions that streamline processes and improve user experience. This individual will serve as a trusted advisor and subject matter expert, providing technical leadership, solution design, and ongoing support across multiple ServiceNow modules.
Key Responsibilities:
Provide strategic guidance on ServiceNow best practices to ensure long-term value and user satisfaction. Design and deliver proof-of-concept and final demonstrations of ServiceNow solutions to business stakeholders. Develop, configure, and implement new features, modules, and workflows across the ServiceNow platform. Integrate ServiceNow with third-party applications and internal systems to ensure seamless data exchange. Execute platform upgrades, patches, and performance optimizations in accordance with industry standards. Monitor system performance and proactively resolve issues to maintain high availability. Stay informed on the latest ServiceNow releases, features, and best practices, applying them to improve platform effectiveness. Mentor junior team members and contribute to building a strong ServiceNow competency within the organization. Required Qualifications:
8+ years of experience as a ServiceNow Administrator or Analyst. Proven expertise in scripting, ServiceNow Business Rules, and platform configurations. Hands-on experience with REST, SOAP, and MID Server integrations. Deep familiarity with multiple areas of the ServiceNow platform, including:
IT Service Management (ITSM) - Asset, Incident, Change, Problem Service Portfolio Management (ITBM) - Demand, Resource, Project & Portfolio IT Operations Management (ITOM) - Discovery, Service Mapping Core Platform - Service Portal, Service Catalog, CMDB, CSDM, Data Fabric
Certifications:
ServiceNow Certified System Administrator (CSA) - Required ServiceNow Certified Application Developer (CAD) - Preferred
Benefits
Salary based on experience
The Senior ServiceNow Analyst will play a pivotal role in enhancing the organization's ServiceNow platform by designing and implementing solutions that streamline processes and improve user experience. This individual will serve as a trusted advisor and subject matter expert, providing technical leadership, solution design, and ongoing support across multiple ServiceNow modules.
Key Responsibilities:
Provide strategic guidance on ServiceNow best practices to ensure long-term value and user satisfaction. Design and deliver proof-of-concept and final demonstrations of ServiceNow solutions to business stakeholders. Develop, configure, and implement new features, modules, and workflows across the ServiceNow platform. Integrate ServiceNow with third-party applications and internal systems to ensure seamless data exchange. Execute platform upgrades, patches, and performance optimizations in accordance with industry standards. Monitor system performance and proactively resolve issues to maintain high availability. Stay informed on the latest ServiceNow releases, features, and best practices, applying them to improve platform effectiveness. Mentor junior team members and contribute to building a strong ServiceNow competency within the organization. Required Qualifications:
8+ years of experience as a ServiceNow Administrator or Analyst. Proven expertise in scripting, ServiceNow Business Rules, and platform configurations. Hands-on experience with REST, SOAP, and MID Server integrations. Deep familiarity with multiple areas of the ServiceNow platform, including:
IT Service Management (ITSM) - Asset, Incident, Change, Problem Service Portfolio Management (ITBM) - Demand, Resource, Project & Portfolio IT Operations Management (ITOM) - Discovery, Service Mapping Core Platform - Service Portal, Service Catalog, CMDB, CSDM, Data Fabric
Certifications:
ServiceNow Certified System Administrator (CSA) - Required ServiceNow Certified Application Developer (CAD) - Preferred
Benefits
Salary based on experience