Tata Consultancy Services
ServiceNow Solution Architect
Tata Consultancy Services - Raritan, New Jersey, us, 08869
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Overview
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ServiceNow Solution Architect
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Tata Consultancy Services 1 week ago Be among the first 25 applicants Join to apply for the
ServiceNow Solution Architect
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Tata Consultancy Services Typically requires 8-10+ years of experience with ServiceNow, with a focus on ITSM, HRSD, and/or ITOM modules. Experience with ServiceNow modules HRSD , WSD ( Workplace Service Delivery ) , Source to Pay modules Experience with scripting, business rules, UI policies, and other ServiceNow customization features. Experience with CMDB/CSDM, Discovery, and Service Mapping. Experience with ServiceNow integrations with third-party systems. Experience with ITIL principles and best practices.
Must Have Technical/Functional Skills
Experience
Typically requires 8-10+ years of experience with ServiceNow, with a focus on ITSM, HRSD, and/or ITOM modules. Experience with ServiceNow modules HRSD , WSD ( Workplace Service Delivery ) , Source to Pay modules Experience with scripting, business rules, UI policies, and other ServiceNow customization features. Experience with CMDB/CSDM, Discovery, and Service Mapping. Experience with ServiceNow integrations with third-party systems. Experience with ITIL principles and best practices.
Experience as a Senior Solution Architect with HRSD/WSD /ITSM
Serve as primary technical point-of-contact and manage technical delivery from global/offshore teams. Understand the current class manager structure and identified the unwanted custom class(which are available in OOTB) and removed from CMDB with standard procedure. Gathering Business services and associated application services list and details from client team. Coordinate with application and infrastructure teams to understand all layers of the technology stacks that input into event management and service maps. Analyze the current status of the instance and prepare the project plan to apply the CSDM model in the environment Define, at an architectural and design level of detail, technical solutions aligned and ServiceNow Implementation Best Practices on event management Understand customer requirements, study the current configuration and translate to solutions, and communicate to clients. Experience in implementing various IT Service Management processes like Incident Management, Change Management, Problem Management, Knowledge Management, Service Catalog and defining ITIL Process Expertise ServiceNow deployments, integration with other third party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. Ability to listen, interpret, strategize and consult on complex business processes and technical concepts Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc Expertise in Custom module implementations. Working experience on Workflow administration, SNOW Reporting, Form/UI configurations, Notifications, data imports, custom scripting.
Roles & Responsibilities
ServiceNow Expertise
Strong understanding of ServiceNow platform, modules (HRSD, ITOM, ITSM), and functionalities.
Scripting And Programming
Proficiency in ServiceNow scripting languages (JavaScript, Jelly scripting, Angular JS).
ITIL And Process Knowledge
Familiarity with ITIL principles and best practices for IT service management.
CMDB And CSDM
Experience with CMDB (Configuration Management Database) and CSDM (Config uration Services Database).
Integration Experience
Hands-on experience with ServiceNow integrations, including third-party systems and MID Servers.
Problem Solving And Analytical Skills
Ability to diagnose issues, identify root causes, and develop effective solutions.
Communication And Collaboration
Strong communication and interpersonal skills for effective collaboration with various stakeholders.
Technical Documentation
Ability to prepare clear and concise technical documentation.
Generic Managerial Skills, If any
Create and execute development plans as appropriate to meet changing needs and requirements. Good Communication and presentation skills, Client handling Thought leadership Steer the team towards success by creating a trust environment. Good at creating required information for Reporting and Dashboards
Salary Range: $140,000 - $160,000 a Year
TCS Employee Benefits Summary
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Engineering and Information Technology Industries
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ServiceNow Solution Architect
role at
Tata Consultancy Services 1 week ago Be among the first 25 applicants Join to apply for the
ServiceNow Solution Architect
role at
Tata Consultancy Services Typically requires 8-10+ years of experience with ServiceNow, with a focus on ITSM, HRSD, and/or ITOM modules. Experience with ServiceNow modules HRSD , WSD ( Workplace Service Delivery ) , Source to Pay modules Experience with scripting, business rules, UI policies, and other ServiceNow customization features. Experience with CMDB/CSDM, Discovery, and Service Mapping. Experience with ServiceNow integrations with third-party systems. Experience with ITIL principles and best practices.
Must Have Technical/Functional Skills
Experience
Typically requires 8-10+ years of experience with ServiceNow, with a focus on ITSM, HRSD, and/or ITOM modules. Experience with ServiceNow modules HRSD , WSD ( Workplace Service Delivery ) , Source to Pay modules Experience with scripting, business rules, UI policies, and other ServiceNow customization features. Experience with CMDB/CSDM, Discovery, and Service Mapping. Experience with ServiceNow integrations with third-party systems. Experience with ITIL principles and best practices.
Experience as a Senior Solution Architect with HRSD/WSD /ITSM
Serve as primary technical point-of-contact and manage technical delivery from global/offshore teams. Understand the current class manager structure and identified the unwanted custom class(which are available in OOTB) and removed from CMDB with standard procedure. Gathering Business services and associated application services list and details from client team. Coordinate with application and infrastructure teams to understand all layers of the technology stacks that input into event management and service maps. Analyze the current status of the instance and prepare the project plan to apply the CSDM model in the environment Define, at an architectural and design level of detail, technical solutions aligned and ServiceNow Implementation Best Practices on event management Understand customer requirements, study the current configuration and translate to solutions, and communicate to clients. Experience in implementing various IT Service Management processes like Incident Management, Change Management, Problem Management, Knowledge Management, Service Catalog and defining ITIL Process Expertise ServiceNow deployments, integration with other third party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. Ability to listen, interpret, strategize and consult on complex business processes and technical concepts Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc Expertise in Custom module implementations. Working experience on Workflow administration, SNOW Reporting, Form/UI configurations, Notifications, data imports, custom scripting.
Roles & Responsibilities
ServiceNow Expertise
Strong understanding of ServiceNow platform, modules (HRSD, ITOM, ITSM), and functionalities.
Scripting And Programming
Proficiency in ServiceNow scripting languages (JavaScript, Jelly scripting, Angular JS).
ITIL And Process Knowledge
Familiarity with ITIL principles and best practices for IT service management.
CMDB And CSDM
Experience with CMDB (Configuration Management Database) and CSDM (Config uration Services Database).
Integration Experience
Hands-on experience with ServiceNow integrations, including third-party systems and MID Servers.
Problem Solving And Analytical Skills
Ability to diagnose issues, identify root causes, and develop effective solutions.
Communication And Collaboration
Strong communication and interpersonal skills for effective collaboration with various stakeholders.
Technical Documentation
Ability to prepare clear and concise technical documentation.
Generic Managerial Skills, If any
Create and execute development plans as appropriate to meet changing needs and requirements. Good Communication and presentation skills, Client handling Thought leadership Steer the team towards success by creating a trust environment. Good at creating required information for Reporting and Dashboards
Salary Range: $140,000 - $160,000 a Year
TCS Employee Benefits Summary
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Engineering and Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Tata Consultancy Services by 2x Sign in to set job alerts for Solutions Architect roles.
Edison, NJ $150,000.00-$170,000.00 3 weeks ago Princeton, NJ $170,000.00-$190,000.00 20 hours ago Trenton, NJ $162,240.00-$188,386.00 1 month ago Enterprise Architect Role Onsite for New York City
Raritan, NJ $180,000.00-$200,000.00 1 month ago Bridgewater, NJ $103,000.00-$141,000.00 2 weeks ago Pennington, NJ $105,600.00-$165,000.00 2 weeks ago Trenton, NJ $141,107.00-$163,790.00 4 months ago Tech Lead / Architect Java Microservices
Excellent Integration Architect Role || King of Prussia, PA || Onsite Role
Solution Architect with Pharma & Regulatory Experience - Onsite
Basking Ridge, NJ $106,800.00-$194,200.00 3 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr