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Lead ServiceNow HRSD/ ServiceNow HRSD Architect Lead ServiceNow HRSD/ ServiceNow HRSD Architect 5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Vantage Point Consulting Inc. Recruiter at Vantage Point Consulting Inc. | Career Match-Maker | Unicorn Hunter Job Title: ServiceNow HRSD Technical Lead Location: Houston, TX (onsite) Duration: 6-12 Months+ Job Description: The Technical Lead, Application Support is responsible for the configuration and support of the ServiceNow HRSD application within the Human Resource Organization. As part of the HR Technology team, this role provides advanced technical, analytical and consultative support delivering HR processes. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Reviews open cases/issues and troubleshoots or assigns to other tech team members for resolution. Coordinates with vendor regarding required support by opening tickets, escalating and following up as required. Continuously develops advanced knowledge of assigned application(s) utilizing vendor websites, user groups and training to effectively utilize system capabilities. Mentors other team members and is recognized as an expert. Consults on requested configuration changes, partnering with the team to determine best options for design decisions based on documented requirements, current configuration, and downstream impacts. Documents final specs and configure application. Analyzes impact of configuration from foundational structures to Fast Formulas and extensions to HR service delivery and downstream systems and integrations. Leads meetings to resolve priority issues. Ensures data integrity and governance by supporting large/complex data imports and extracts and validating accuracy through reporting and queries. Supports the development and maintenance of integrations/file transfers. Provides analysis and consultation on the implementation of new software application products or new modules in existing applications. Actively participates in project, support, and development initiatives designing solutions that optimally address current and future business requirements and infrastructure plans. Champions the appropriate use of technology and provides leadership in balancing technical elegance with functional requirements and practical benefits, as we implement and integrate technologies. Documents all configuration. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. 5 years of experience in ServiceNow HRSD ServiceNow Architect Certification preferred Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at Vantage Point Consulting Inc. by 2x Get notified about new Software Specialist jobs in Houston, TX . Entry Level Software Engineer, application via RippleMatch Houston, TX $95,000.00-$115,000.00 1 month ago Applications Engineer - Technology Services - School Year 2025-2026 Software Engineer Intern, application via RippleMatch Houston, TX $134,437.33-$182,450.66 1 month ago Jr Software Developer – Ground Controls SW Greater Houston $99,461.00-$128,329.00 1 week ago Software Engineer I (Merchant Data Platform) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr