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Sr. Systems Analyst

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Sr. Systems Analyst

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Jobright.ai Concora Credit is focused on enabling customers to do more with credit and is seeking a Sr. Systems Analyst to bridge the gap between business and technology. In this role, you will provide consultative guidance, analyze business processes, and implement system changes to enhance operational efficiency. Responsibilities: See problems as opportunities and be solution-oriented Analyze and evaluate business and/or system processes and highlight opportunities for efficiencies, offering solutions Design, test, and implement new functionality for various Fiserv applications Create test plans, perform testing, condition accounts, and document outcomes Manage ServiceNow queue of requests to support all lines of the business for the System of Record Create and maintain accurate and comprehensive system and technical manual/documentation updates to keep current with system settings Ask inquisitive questions to learn more to understand the need, not just the ask Provide a consultative approach and help steer the business to make informed business decisions Provide system analysis and related data solutions across multiple IT applications Help to identify, research, and diagnose root cause, as well as implement solutions when issues occur Research and dig into find the answers by reviewing documentation, setting up test cases, and building knowledge across the applications for the System of Record Prioritize, communicate, and plan work efforts to effectively manage expectations with business partners Be adaptable to change in a fast-paced environment Display self-awareness and willingness to mentor others towards success Qualifications: Required: Combined 8 years of Business Analyst, System Configuration/Implementation, Testing, Data Analysis, and/or Technical Support roles General exposure to various facets of Finance/Credit Card/Payments experience a plus (such as credit card servicing, merchant processing, compliance/regulatory, fraud, credit applications, card orders/ inventory, Credit Bureau, disputes, and more) Experience within the Optis platform, PCF, Rules, DecisionQuest, and other Fiserv applications required Strong interpersonal and communication skills (both oral and written) Be able to discuss technical topics with a non-technical audience Project management skills for coordination of timelines, prioritization of issues, communications, and escalation of concerns Preferred: SQL and/or Databricks Company: Concora Credit provides consumer financing options for merchants and service providers in the United States. Founded in 2001, the company is headquartered in Beaverton, Oregon, USA, with a team of 501-1000 employees. The company is currently Late Stage. Concora Credit has a track record of offering H1B sponsorships. Seniority level

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