Lee Health
Senior Application Analyst - ServiceNow
Lee Health - Fort Myers, Florida, United States, 33916
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Overview
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Senior Application Analyst - ServiceNow
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Senior Application Analyst - ServiceNow
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Lee Health Location: Remote
Department: IS Information Technology Svcs
Work Type: Full Time, Salaried
Shift: Shift 1/ to
Minimum to Midpoint Pay Rate: $104,796.60 - $136,198.40 / Annual
Remote Position (FL Only) This is a remote position incumbents, who reside in Florida only, may work at home. There may be occasional situations that require work to be performed on-site at an assigned Lee Health location.
Summary
Responsible for:
Advise organization on best practices within the ServiceNow platform to create lasting value and enhancing experiences. Deliver proof of concept and final capability demonstrations of ServiceNow development to stakeholders. Design, develop, and implement new features, modules, and functionalities within ServiceNow to enhance business processes and workflows. Configure and integrate ServiceNow with other third-party applications and systems to ensure seamless data flow and interoperability. Perform system upgrades, patches, and enhancements in alignment with industry best practices. Monitor system performance, troubleshoot issues, and implement corrective actions to ensure optimal uptime and availability. Stay current of emerging ServiceNow features, capabilities, and best practices and recommend solutions to drive continuous improvement. Provide mentorship, guidance, and support to other technical team members.
Educational Requirements:
Bachelor's Preferred
Additional Requirements:
Will accept 10+ years of experience in lieu of degree
Experience Requirements:
8+ years of experience as a ServiceNow Administrator
Demonstrated experience with ServiceNow Business Rules, and the scripting aspect of the ServiceNow platform.
Experience with integration technologies such as REST, SOAP, and MID Server.
Demonstrated Experience With Various ServiceNow Platform Areas Such As:
IT Service Management - Asset, Incident, Change, Problem Service Portfolio Management (ITBM) - Demand, Resource, Project & Portfolio IT Operations Management - Discovery, Service Mapping Core Platform -Service Portal, Service Catalog, CSDM, CMDB, Data Fabric
State of Florida Licensure Requirements
Not Required
Certifications/Registration Requirements:
ServiceNow Certified System Administrator (CSA) Required
Other Requirements
ServiceNow Certified Application Developer (CAD) Preferred
This position requires good listening skills, expert analytical skills with the ability to recognize and solve complex problems and respond accordingly. Serves as a mentor for team members in the areas of work ethic, values, and customer service while demonstrating genuine concern for patients and the community. Develops and maintains effective relationships and communications with all IS leaders, IS staff, and other organization leaders and staff. Assumes other duties as assigned.
US:FL
Location: Remote
Department: IS Information Technology Svcs
Work Type: Full Time, Salaried
Shift: Shift 1/ to
Minimum to Midpoint Pay Rate: $104,796.60 - $136,198.40 / Annual
Remote Position (FL Only) This is a remote position incumbents, who reside in Florida only, may work at home. There may be occasional situations that require work to be performed on-site at an assigned Lee Health location.
Other Requirements
This position requires good listening skills, expert analytical skills with the ability to recognize and solve complex problems and respond accordingly. Serves as a mentor for team members in the areas of work ethic, values, and customer service while demonstrating genuine concern for patients and the community. Develops and maintains effective relationships and communications with all IS leaders, IS staff, and other organization leaders and staff. Assumes other duties as assigned.
US:FL Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Hospitals and Health Care Referrals increase your chances of interviewing at Lee Health by 2x Get notified about new Senior Application Analyst jobs in
Fort Myers, FL . Senior Application Analyst - Epic Resolute HB PB
Fort Myers, FL $104,769.60-$136,198.41 5 months ago Senior Application Analyst - Epic Grand Central (Part-Time)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Senior Application Analyst - ServiceNow
role at
Lee Health Join to apply for the
Senior Application Analyst - ServiceNow
role at
Lee Health Location: Remote
Department: IS Information Technology Svcs
Work Type: Full Time, Salaried
Shift: Shift 1/ to
Minimum to Midpoint Pay Rate: $104,796.60 - $136,198.40 / Annual
Remote Position (FL Only) This is a remote position incumbents, who reside in Florida only, may work at home. There may be occasional situations that require work to be performed on-site at an assigned Lee Health location.
Summary
Responsible for:
Advise organization on best practices within the ServiceNow platform to create lasting value and enhancing experiences. Deliver proof of concept and final capability demonstrations of ServiceNow development to stakeholders. Design, develop, and implement new features, modules, and functionalities within ServiceNow to enhance business processes and workflows. Configure and integrate ServiceNow with other third-party applications and systems to ensure seamless data flow and interoperability. Perform system upgrades, patches, and enhancements in alignment with industry best practices. Monitor system performance, troubleshoot issues, and implement corrective actions to ensure optimal uptime and availability. Stay current of emerging ServiceNow features, capabilities, and best practices and recommend solutions to drive continuous improvement. Provide mentorship, guidance, and support to other technical team members.
Educational Requirements:
Bachelor's Preferred
Additional Requirements:
Will accept 10+ years of experience in lieu of degree
Experience Requirements:
8+ years of experience as a ServiceNow Administrator
Demonstrated experience with ServiceNow Business Rules, and the scripting aspect of the ServiceNow platform.
Experience with integration technologies such as REST, SOAP, and MID Server.
Demonstrated Experience With Various ServiceNow Platform Areas Such As:
IT Service Management - Asset, Incident, Change, Problem Service Portfolio Management (ITBM) - Demand, Resource, Project & Portfolio IT Operations Management - Discovery, Service Mapping Core Platform -Service Portal, Service Catalog, CSDM, CMDB, Data Fabric
State of Florida Licensure Requirements
Not Required
Certifications/Registration Requirements:
ServiceNow Certified System Administrator (CSA) Required
Other Requirements
ServiceNow Certified Application Developer (CAD) Preferred
This position requires good listening skills, expert analytical skills with the ability to recognize and solve complex problems and respond accordingly. Serves as a mentor for team members in the areas of work ethic, values, and customer service while demonstrating genuine concern for patients and the community. Develops and maintains effective relationships and communications with all IS leaders, IS staff, and other organization leaders and staff. Assumes other duties as assigned.
US:FL
Location: Remote
Department: IS Information Technology Svcs
Work Type: Full Time, Salaried
Shift: Shift 1/ to
Minimum to Midpoint Pay Rate: $104,796.60 - $136,198.40 / Annual
Remote Position (FL Only) This is a remote position incumbents, who reside in Florida only, may work at home. There may be occasional situations that require work to be performed on-site at an assigned Lee Health location.
Other Requirements
This position requires good listening skills, expert analytical skills with the ability to recognize and solve complex problems and respond accordingly. Serves as a mentor for team members in the areas of work ethic, values, and customer service while demonstrating genuine concern for patients and the community. Develops and maintains effective relationships and communications with all IS leaders, IS staff, and other organization leaders and staff. Assumes other duties as assigned.
US:FL Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Hospitals and Health Care Referrals increase your chances of interviewing at Lee Health by 2x Get notified about new Senior Application Analyst jobs in
Fort Myers, FL . Senior Application Analyst - Epic Resolute HB PB
Fort Myers, FL $104,769.60-$136,198.41 5 months ago Senior Application Analyst - Epic Grand Central (Part-Time)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr