Amazon
Sr. Manager, Billing & Payments , Shipper Experience & Services
Amazon - Nashville, Tennessee, United States, 37247
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Overview
Sr. Manager, Billing & Payments, Shipper Experience & Services Join to apply for the
Sr. Manager, Billing & Payments, Shipper Experience & Services
role at
Amazon .
In order to make an application, simply read through the following job description and make sure to attach relevant documents. Are you interested in creating the future of e-commerce shipping? Our team is transforming how we interact with customers worldwide and building a new shipping business to address major logistical challenges facing Amazon and the industry. Amazon seeks a highly organized, customer-obsessed, and data-driven Sr. Manager to lead programs in a complex environment linking customers, business, and support teams, maintaining high standards for customer obsession and operational excellence. The Sr. Manager, Billing & Payments will lead our WW B&P team, supporting all billing and payment issues for shippers, focusing on process creation and continuous improvement. The role involves working cross-functionally with operational and technical teams to enhance billing, payments, and credit check processes. Key responsibilities include:
Driving scalable solutions to ensure compliance with financial requirements. Engaging with leadership across organizations to design safety and compliance controls, processes, and systems, and driving improvements. Recommending risk mitigation strategies to senior management regarding compliance. Maintaining expertise on industry trends, regulations, and their impact on Amazon’s strategic roadmap. Building trust with business partners through proactive engagement and support aligned with business goals. A day in the life: Analyzing data, collaborating with stakeholders, reviewing and approving business expansion initiatives, and working with product teams to improve processes and enhance the shipper experience. About The Team: Our team values knowledge sharing and mentorship, supporting career growth and developing professionals capable of handling complex tasks. Innovation is core to our culture, and our goal is to be Earth's most customer-centric company. Basic Qualifications:
7+ years of experience in financial product or program management 5+ years of experience working directly with credit/finance teams 5+ years managing complex technology projects 5+ years of program management experience Preferred Qualifications:
Experience designing payment and credit systems (reliability, scaling, design patterns) Roadmap strategy and definition experience Managing technical programs across cross-functional teams, process building, and release coordination Amazon is an equal opportunity employer, supporting diversity and inclusion. For accommodations during the application process, visit this link. Compensation ranges from $142,700 to $236,000 annually, depending on location and experience, with potential additional benefits. For more info, visit this page. The position remains open until filled. Apply via our career site.
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Sr. Manager, Billing & Payments, Shipper Experience & Services
role at
Amazon .
In order to make an application, simply read through the following job description and make sure to attach relevant documents. Are you interested in creating the future of e-commerce shipping? Our team is transforming how we interact with customers worldwide and building a new shipping business to address major logistical challenges facing Amazon and the industry. Amazon seeks a highly organized, customer-obsessed, and data-driven Sr. Manager to lead programs in a complex environment linking customers, business, and support teams, maintaining high standards for customer obsession and operational excellence. The Sr. Manager, Billing & Payments will lead our WW B&P team, supporting all billing and payment issues for shippers, focusing on process creation and continuous improvement. The role involves working cross-functionally with operational and technical teams to enhance billing, payments, and credit check processes. Key responsibilities include:
Driving scalable solutions to ensure compliance with financial requirements. Engaging with leadership across organizations to design safety and compliance controls, processes, and systems, and driving improvements. Recommending risk mitigation strategies to senior management regarding compliance. Maintaining expertise on industry trends, regulations, and their impact on Amazon’s strategic roadmap. Building trust with business partners through proactive engagement and support aligned with business goals. A day in the life: Analyzing data, collaborating with stakeholders, reviewing and approving business expansion initiatives, and working with product teams to improve processes and enhance the shipper experience. About The Team: Our team values knowledge sharing and mentorship, supporting career growth and developing professionals capable of handling complex tasks. Innovation is core to our culture, and our goal is to be Earth's most customer-centric company. Basic Qualifications:
7+ years of experience in financial product or program management 5+ years of experience working directly with credit/finance teams 5+ years managing complex technology projects 5+ years of program management experience Preferred Qualifications:
Experience designing payment and credit systems (reliability, scaling, design patterns) Roadmap strategy and definition experience Managing technical programs across cross-functional teams, process building, and release coordination Amazon is an equal opportunity employer, supporting diversity and inclusion. For accommodations during the application process, visit this link. Compensation ranges from $142,700 to $236,000 annually, depending on location and experience, with potential additional benefits. For more info, visit this page. The position remains open until filled. Apply via our career site.
#J-18808-Ljbffr