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Senior Manager, Enterprise Change and Program Management Office (ECPMO) Program Management The Sr. Manager, ECPMO Program Management is responsible for strategy, planning, and overseeing the successful delivery of the program's scope and objectives. This role leads the planning and delivery strategy of multiple change initiatives for the bank's most complex horizontal efforts. The Sr. Manager provides expert program delivery leadership and strategic guidance to senior executive leadership, delivery teams, business partners, and stakeholders to ensure enterprise change management processes are followed and program objectives are met. The Enterprise Change and Project Management Office (ECPMO) is a centralized function that drives strategic alignment, governance, and delivery excellence across enterprise-wide initiatives. It enables effective change management, project execution, and the realization of business value. Position Responsibilities:

Project Execution/Risk Management

Provide leadership and oversight to highly complex, sizable enterprise programs. De-risk the delivery and ensure the success of programs with multiple change initiatives across the bank. Oversee delivery dependencies through direct leadership and cross-functional coordination. Develop enterprise program roadmaps, OKRs, and align change initiatives to meet objectives. Coordinate interdependencies for cross-functional alignment. Maintain artifacts such as business cases, roadmaps, workforce plans, delivery strategies, timelines, and budgets. Establish program charters, committees, and communication plans. Lead program tollgate approvals and stakeholder engagement. Monitor program health, identify impediments, and manage risks. Facilitate governance forums and serve as a subject matter expert. Coordinate communication between program and change delivery teams. Partner with change teams, business partners, and stakeholders on escalations. Manage vendor relationships and hold vendors accountable for deliverables. Resource Planning

Create and maintain workforce planning and delivery strategy artifacts. Develop business cases for staff augmentation as needed. Risk Management

Ensure adherence to governance policies and procedures. Collaborate to anticipate risks and develop contingency plans. Track and report on risk mitigation efforts. Financial Management

Manage program financials and develop business cases. Partner with finance and procurement to optimize financials. Create financial forecasts and reports for leadership. Review and approve budget updates. Leadership

Mentor and guide team members and stakeholders. Promote accountability, transparency, and outcome-focused delivery. Foster a positive team environment and provide direction. Serve as a subject matter expert on program management processes and tools. Resolve disputes and arbitrate debates constructively. Mentor project teams and support individual development. Identify development needs and communicate performance improvements. Assign workloads based on skills and experience. Manage personnel processes including hiring, performance management, and development.

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