ServiceNow
Sr. Solution Architect Partner Design Studio (AI-First Design Foc...
ServiceNow - Santa Clara, California, us, 95053
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Overview
Sr. Solution Architect Partner Design Studio (AI-First Design Focus)
The ServiceNow Partner Design Studio is looking for a Solution Architect with a passion for innovation, co-creation, and cutting-edge design practices. This is a unique opportunity to shape partner-branded solutions using an AI-first approach where AI is embedded into every step of design and solutioning. If you're excited about transforming industries with AI-powered solutions and thrive in strategic technical roles, this could be the role for you. What You'll Do As a Solution Architect, you'll co-create offerings with some of the world's most strategic partners. You'll be a key contributor in designing and guiding AI-infused ServiceNow solutions that address real-world business challenges. Key Responsibilities: AI-First Co-Creation:
Apply an AI-first mindset in all partner engagementsfrom design workshops to solution architectureensuring partners are equipped to lead in an AI-driven market. Technical Leadership:
Provide expert guidance on the ServiceNow platform, offering insights drawn from successful implementations and helping partners make informed, AI-aware decisions. Strategic Engagements:
Drive conversations around market positioning, industry opportunities, and how AI can be leveraged to create differentiated solutions. Design Studio Collaboration:
Facilitate human-centered design workshops with partners, leveraging AI to enhance user research, prototype testing, and solution scoping. Business Alignment:
Support partners in defining go-to-market strategies, technical goals, and measurable outcomesall through the lens of AI-enhanced capabilities. Partner Enablement:
Understand partners' technical strengths and guide them in embedding AI into their ServiceNow-powered offerings. Solution Evangelism:
Collaborate with the ServiceNow field to advocate for innovative, AI-enabled partner solutions. What Makes You a Strong Fit Required Qualifications: 8+ years in technical sales, pre-sales, solution architecture, or similar roles. Significant experience working with technology partners, at either a partner or OEM level. Strong grasp of cloud platform architecture including SaaS, PaaS, automation, and multi-tenancy. Proven ability to guide partners through complex solution designs and business strategy discussions. Deep curiosity and interest in AI technologies and emerging trends. Clear communicator, comfortable engaging at the CxO level and translating complex topics into actionable insights. Industry experience in Financial Services, Healthcare, Manufacturing, or Public Sector is a plus. Preferred & Standout Experience AI & Automation Expertise:
Knowledge of how to apply generative AI, predictive analytics, or automation tools in enterprise solutions. ServiceNow Platform Development:
Experience building solutions directly on the ServiceNow platform. Design Thinking:
Training or certification in Design Thinking and applying these principles in co-creation with partners. ServiceNow Certifications:
Strongly preferred (e.g., Certified System Administrator, Application Developer). Business Development Background:
Experience developing partner go-to-market plans or new solution plays. Competitive Platforms:
Familiarity with alternative cloud or enterprise software platforms is a plus. For positions in this location, we offer a base pay of $149,250 - $246,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
The ServiceNow Partner Design Studio is looking for a Solution Architect with a passion for innovation, co-creation, and cutting-edge design practices. This is a unique opportunity to shape partner-branded solutions using an AI-first approach where AI is embedded into every step of design and solutioning. If you're excited about transforming industries with AI-powered solutions and thrive in strategic technical roles, this could be the role for you. What You'll Do As a Solution Architect, you'll co-create offerings with some of the world's most strategic partners. You'll be a key contributor in designing and guiding AI-infused ServiceNow solutions that address real-world business challenges. Key Responsibilities: AI-First Co-Creation:
Apply an AI-first mindset in all partner engagementsfrom design workshops to solution architectureensuring partners are equipped to lead in an AI-driven market. Technical Leadership:
Provide expert guidance on the ServiceNow platform, offering insights drawn from successful implementations and helping partners make informed, AI-aware decisions. Strategic Engagements:
Drive conversations around market positioning, industry opportunities, and how AI can be leveraged to create differentiated solutions. Design Studio Collaboration:
Facilitate human-centered design workshops with partners, leveraging AI to enhance user research, prototype testing, and solution scoping. Business Alignment:
Support partners in defining go-to-market strategies, technical goals, and measurable outcomesall through the lens of AI-enhanced capabilities. Partner Enablement:
Understand partners' technical strengths and guide them in embedding AI into their ServiceNow-powered offerings. Solution Evangelism:
Collaborate with the ServiceNow field to advocate for innovative, AI-enabled partner solutions. What Makes You a Strong Fit Required Qualifications: 8+ years in technical sales, pre-sales, solution architecture, or similar roles. Significant experience working with technology partners, at either a partner or OEM level. Strong grasp of cloud platform architecture including SaaS, PaaS, automation, and multi-tenancy. Proven ability to guide partners through complex solution designs and business strategy discussions. Deep curiosity and interest in AI technologies and emerging trends. Clear communicator, comfortable engaging at the CxO level and translating complex topics into actionable insights. Industry experience in Financial Services, Healthcare, Manufacturing, or Public Sector is a plus. Preferred & Standout Experience AI & Automation Expertise:
Knowledge of how to apply generative AI, predictive analytics, or automation tools in enterprise solutions. ServiceNow Platform Development:
Experience building solutions directly on the ServiceNow platform. Design Thinking:
Training or certification in Design Thinking and applying these principles in co-creation with partners. ServiceNow Certifications:
Strongly preferred (e.g., Certified System Administrator, Application Developer). Business Development Background:
Experience developing partner go-to-market plans or new solution plays. Competitive Platforms:
Familiarity with alternative cloud or enterprise software platforms is a plus. For positions in this location, we offer a base pay of $149,250 - $246,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.