Backend Engineer - Ticket Management
Elevate Services - Charlotte, North Carolina, United States, 28245
Work at Elevate Services
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Overview
Backend Engineer - Ticket Management
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Backend Engineer - Ticket Management
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Elevate Get AI-powered advice on this job and more exclusive features. About ELEVATE
Elevate is a full-service consulting firm that inspires high-performing organizations to find their limits and push past them. With expertise in brand consulting, sales strategy, data-driven insights, and talent optimization, Elevate gives its clients a competitive edge in the fight for peoples precious time and attention. Established in 2018, Elevate set out to help sports teams and leagues spark innovation and drive performance. In the years since, the world of sports has transformed, today standing at the convergence of media, entertainment, and consumer brands, with Elevate supporting some of the worlds most ambitious businesses across these sectors. Elevates proprietary technology, data sources, and software products combined with our thoughtful insights, and people-centric approach give clients a 360-degree view of their customers, underpinning intelligent decision-making on marketing spend, growth strategy, and more. About ELEVATE
Elevate is a full-service consulting firm that inspires high-performing organizations to find their limits and push past them. With expertise in brand consulting, sales strategy, data-driven insights, and talent optimization, Elevate gives its clients a competitive edge in the fight for peoples precious time and attention. Established in 2018, Elevate set out to help sports teams and leagues spark innovation and drive performance. In the years since, the world of sports has transformed, today standing at the convergence of media, entertainment, and consumer brands, with Elevate supporting some of the worlds most ambitious businesses across these sectors. Elevates proprietary technology, data sources, and software products combined with our thoughtful insights, and people-centric approach give clients a 360-degree view of their customers, underpinning intelligent decision-making on marketing spend, growth strategy, and more.
Our team of 300+ employees spans the globe with in 20 locations worldwide. We value recruiting diverse individuals to our team to bring new perspectives to our company and look forward to learning more about you in the recruitment process. To learn more and see what weve been up to, follow Elevate on X, LinkedIn, and Instagram.
Role Overview
Elevate is embarking on an exciting transformation journey from a non-tech company to a product-led organization where our technology will become a primary revenue driver. Join our rapidly growing engineering team that's setting the foundation for this transformation.
You'll collaborate with talented engineers and product leaders to enhance and evolve our existing Ticket Management platform. This platform is already operational and selling thousands of tickets daily, powering our ticketing business and enabling clients to maximize revenue through intelligent pricing, distribution, and sales analytics. You'll focus on building robust, scalable backend services and APIs that power our ticket distribution, pricing, and marketplace integrations. Youll be working with the following technologies: Core Technologies: Python, FastAPI, Flask, Infrastructure: AWS (Lambda, ECS, API Gateway, Aurora PostgreSQL, SQS), Data Processing: AWS Glue, Redshift, Development Practices: Microservices architecture, CI/CD, Infrastructure as Code
Key Responsibilities
Build Scalable Services: Design and implement backend services that enable reliable ticket distribution, pricing, and marketplace integrations Develop API Platform: Create a robust API layer that powers both our frontend applications and external integrations Optimize Performance: Continuously improve system performance, reliability, and scalability as transaction volumes grow Establish Technical Standards: Help define coding standards, architecture patterns, and development practices for backend systems Integrate with Marketplaces: Build and maintain integrations with secondary marketplaces like Ticketmaster, SeatGeek, StubHub, and others Enable Data-Driven Decisions: Implement instrumentation and monitoring to provide insights into system performance and user behavior Solve Real Customer Problems: Work directly with product managers and stakeholders to understand problems and validate technical solutions Collaborate Across Teams: Partner with frontend engineers, product managers, and agency teams to deliver cohesive solutions
Qualifications, Skills & Attributes
5+ years of experience building scalable, high-performance backend systems and APIs Strong experience with Python and web frameworks like FastAPI, Flask, or similar technologies Experience designing intuitive, well-documented, and performant RESTful APIs Experience building applications on AWS using services like Lambda, ECS, API Gateway, SQS, and Aurora PostgreSQL Proficiency with both relational (PostgreSQL) and NoSQL database systems Track record of building and maintaining integrations with external APIs and services Ability to design resilient, scalable architectures that can evolve with changing business needs Understanding that technology exists to solve customer problems and create business value You start with understanding the problem deeply before jumping to solutions You value learning through rapid experimentation and embrace a "progress over perfection" approach You measure success by business impact and customer satisfaction, not just by features shipped Ability to clearly articulate technical concepts to both technical and non-technical stakeholders Experience working effectively with development agency partners is a plus Background in ticketing systems, secondary marketplaces, or similar transactional systems is a plus
Position And Benefits Details
Full Time, Exempt Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance + FSA, HSA, and more 401k Employer Match after meeting eligibility requirements 14 Paid Holidays Unlimited PTO Paid Parental Leave
Working Conditions
Travel Requirements
Occasional travel may be required
Physical Demands
Extensive work in front of a screen
Work Environment
This role is remote, with the potential for a hybrid work arrangement in the following cities: New York, NY; Santa Clara, CA; Charlotte, NC; Salt Lake City, UT; or Nashville, TN.
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in San Francisco, New York City, Charlotte, Salt Lake City or Nashville. An employees pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at
HR@oneelevate.com
We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.
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Seniority level
Mid-Senior level Employment type
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Full-time Job function
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Engineering and Information Technology Industries
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