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Salary:

$124,467.20 Annually Location :

Charlestown (21 Arlington Ave, Boston) Job Type:

Full-Time Job Number:

24-20474 Department:

MBTA - Signals & Comm Maintenance Area:

321-Signals Opening Date:

01/13/2025 Closing Date:

Continuous Licenses / Certifications:

A valid Driver's License is required.

Please see job description. Union Affiliation:

L453 Professional Safety Sensitive:

Yes; this is a Safety Sensitive position. Employees in this role will be subject to periodic physical examinations plus random drug and alcohol testing. Essential Classification (Emergency Staff):

Yes; this position is classified as essential. Employees in this role are required to report to work for their assigned work hours or as directed by supervisory personnel during declared States of Emergency. On-Call or 24/7:

Yes; this position is classified as on-call or 24/7. Employees in this role must be available to respond to page / text / call and report to work as directed by supervisory personnel.

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary

As the OCS System Administrator, you will be responsible for the administration of the MBTA Operations Control System (OCS), a vital technological infrastructure that underpins the functionality of OCC's Train Control System. The Operations Control Center (OCC) is MBTA's nerve center where teams of dispatchers, supervisors, and vehicle operators work together to provide efficient, safe, and reliable public transit via Heavy-Rail (Red, Orange, Blue lines) and Light-Rail (Green line) train systems.

This role goes beyond traditional Linux system administration and requires a creative problem solver who thrives on variety while understanding the high stakes of real-time system operation. The OCS System Administrator will also support maintenance and enhancements of real-time data processing, field assets, and communication systems that empower the OCC to effectively oversee, control, and respond to the dynamic needs of the MBTA's transit network. This role will report directly to the Deputy Director Operations Control System (OCS). Duties & Responsibilities

Support, maintain, enhance, and prototype solutions for the real-time distributed system used to manage the MBTA's Operations Control Center Train Control System. Respond to system emergencies (automated and end user identified) twenty-four (24) hours per day, seven (7) days per week. Work closely with OCS team and stakeholders to improve the automated system monitoring and problem auto resolution systems. Monitor the functionality of installed equipment in order to detect hazards and the need for adjustments, reallocation, or replacement. Troubleshoot and document resolutions of failures with computer hardware, operating system, network, and control system. Design/implement new systems, hardware, and technologies into the Operations Control Center and remote field locations. Read, update, and create detailed documentation such as system schematics, hardware layout diagrams, operating system installation procedures, and maintenance procedures. Create, execute, and analyze database reports and ad-hoc queries. Create, review, and execute system test procedures. Utilize change control and version management procedures. MySQL database setup configuration and maintenance monitoring. Maintain system backups Apache Web Server setup configuration and maintenance monitoring. Configuration of network Firewall, Routers and Switches and maintenance monitoring. Coordinate with Schedules Department on train schedule loading. Perform field site visits to troubleshoot, repair, replace system equipment. General understanding or knowledge of cellular signals, electrical wiring, fiber, and Ethernet base networked devices. Field site visits for system integration testing. Ensure all system inventory, equipment, facilities, and materials are protected and maintained and stored in a safe operating condition. Purchasing of system equipment and develop a proficiency in the departmental ordering process. Perform all other duties and projects that may be assigned Minimum Requirements & Qualifications

A Bachelor's degree in Computer Science, Engineering, or a related field. Four (4) years system administration experience with Linux/Unix operating systems. Should have working knowledge of: Desktop/Server hardware configuration, real-time systems, general networking (router/switch/firewall configuration), redundant configuration setups, MySQL/MariaDB database and SQL query, Apache web server, RAID Disk array configuration, Experience with shell scripting (sh/bash/csh/Pearl or similar). Ability to access remote field sites in tunnels and along tracks. Have excellent analytical, problem solving, organizational, planning, multi-tasking, time management, documentation, and interpersonal skills. Have the ability to work any and all shifts and/or locations as assigned or directed Be available to work twenty-four (24) hours per day, seven (7) days per week. Ability to provide internal and external customers with a courteous and professional experience. Possess a valid driver's license. Preferred Experience and Skills

Experience with: CentOS Linux, DRBD, NS, Gnome, X server, CUPS, docker/container (Debian chroot), Cisco and Moxa networking equipment, Cisco Certified Network Associate (CCNA), MySQL/MariaDB SOL query, Adobe ColdFusion. Substitutions Include

A High School Diploma or GED with an additional seven (7) years of directly related experience (Linux/Unix operating system) substitutes for the bachelor's degree requirement. An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement. A master's degree in a related subject substitute for two (2) years of general experience. Job Conditions:

Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English. Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program. Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role. Ability to provide internal and external customers with courteous and professional experiences. Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required). Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers. Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies. Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection). Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings. Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service. Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program. Disclaimers and Definitions: General Disclaimer:

The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position. Application Completion:

It is each applicant's responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current).

Incomplete applications may not be considered.

Attachments

do not

substitute for application fields. Recruitment team

does not

have access to existing employee data / history. Application Deadlines:

Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established. Work Environment:

The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements. Work Eligibility:

Although the MBTA is an all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA, but a valid work authorization and U.S. Social Security Number are required prior to starting work. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S. Interviews:

Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email. Safety Sensitive Positions:

Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing. On-call or 24/7 Positions:

Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority. Essential / Emergency Staff:

During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management. ADA Accommodations:

The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or Diversity, Equity, and Inclusion:

The MBTA is an For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit Intern / Co-Op / Fellow Benefits:

Employees taking part in an internship, co-op, or fellowship at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on city from which the employee commutes to work, at no cost. However, no additional benefits are currently offered for interns, co-ops, or fellows.

Employment Benefits at the MBTA

Full-Time Employees:

The MBTA offers comprehensive benefits packages to full-time employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:

Insurance: Health, Dental, Vision, Life (basic and supplemental), and Long-Term Disability Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, and Holidays Retirement: Pension or deferred compensation 401(a), plus MBTA contributions Complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail) Tuition Reimbursement (up to $10,000 per year) Public Service Loan Forgiveness (PSLF) for student loans Commuter Choice Parking Program: Pre-tax benefits for parking Flexible Spending Account (FSA): Pre-tax benefits for healthcare-related expenses Discounted tickets for concerts, movies, travel / vacation, etc. via Shopping discounts via Verizon and AT&T service discounts And more...

Internships:

Internship positions are not eligible for most MBTA Benefits. However, paid sick time may be incurred. Each intern also receives a complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail) to use throughout the duration of their internship. Please contact the assigned Recruiter directly or email internships@ for more information.

Disclaimer:

The above information is meant to be a general overview of the benefit programs offered by the MBTA, which may or may not apply to a specific position. This summary is not a contract andis not meant to change the provisions of union contracts or Authority policies and does not establish a binding practice. Please contact the assigned Recruiter directly or email hrstaffing@ for more information.

The MBTA is an Affirmative Action/Equal Opportunity Employer 01

What is the highest level of education you have completed?

I did not attain a high school diploma or equivalent / GED. High School Diploma or Equivalent Associate's Degree Bachelor's Degree Master's Degree or higher

02

Which best describes your experience?

I have a High School diploma/GED, and 11 years of systems administration experience. I have an Associates degree, and 7 years of systems administration experience. I have a Bachelors degree, and 4 years of systems administration experience. I have a Masters degree, and 2 years of systems administration experience. None of these apply to me.

03

Do you have working experience in tasks such as Desktop/Server hardware configuration, real-time systems, general networking, redundant configuration setups, MySQL/MariaDB database and SQL query, Apache web server, RAID Disk array configuration, or shell scripting?

Yes No

04

Do you obtain a valid drivers license?

Yes No

Required Question