NAVIEN INC
Systems and Infrastructure Security & Operations Specialist
NAVIEN INC - Irvine
Work at NAVIEN INC
Overview
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Overview
Systems and Infrastructure Security and Operations Specialist
New Graduates Welcome
Administration
Irvine, CA
Full-time
What We Are Looking For
We are looking for a Systems and Infrastructure Security & Operations Specialist who will be responsible for the security, maintenance, and support of our core IT systems. This role involves monitoring system security, managing IT infrastructure, and communicating effectively with our global headquarters to ensure smooth operations.
Responsibilities:
Pay Scale: $25.00 to $29.00 per hour (DOE) plus annual bonus opportunity!
Benefits:
About Navien, Inc.
Since 2006, Navien, Inc. has rapidly emerged as one of the fastest-growing companies in the home comfort sector across North America. A leader in condensing technology, Navien has revolutionized the industry with its line of high-efficiency condensing tankless water heaters, combi-boilers, and wall-hung boilers. In 2024, Navien was recognized as the number one selling manufacturer of gas tankless water heaters and wall-hung boilers in North America.
Expanding its offerings, Navien now boasts a full line of HVAC products, including the innovative NPF Hydro-furnace. Additionally, Navien has ventured into the heat pump water heater market, further solidifying its commitment to sustainable and energy-efficient solutions for home comfort. The company is also making strides in the water treatment space with cutting-edge scale prevention systems and whole-house filtration solutions.
Navien's international reputation is built on sophisticated engineering, robust design, and a steadfast commitment to quality. Backed by over 40 years of advanced technology expertise from its parent company, KD Navien, the company continues to push boundaries in product development. Navien products are available across the United States and Canada through a select network of trusted wholesale distributors.
Navien Inc. is an Equal Opportunity Employer
No Agencies Please!
New Graduates Welcome
Administration
Irvine, CA
Full-time
What We Are Looking For
We are looking for a Systems and Infrastructure Security & Operations Specialist who will be responsible for the security, maintenance, and support of our core IT systems. This role involves monitoring system security, managing IT infrastructure, and communicating effectively with our global headquarters to ensure smooth operations.
Responsibilities:
- IT Infrastructure Management: Oversee, evaluate technologies, and maintain the company's IT, including its infrastructure (including servers, networks, storage, and communication systems), ensuring optimal performance and availability
- Monitor networks, servers, and Microsoft 365 environments for security threats and anomalies
- Respond to security incidents following defined procedures and assist in remediation efforts
- Operate and maintain security systems such as firewalls, VPNs, endpoint protection, and other tools
- Escalate critical security issues to management and headquarters when necessary
- Administer Microsoft 365 services, Active Directory, and system access control
- Support internal IT platforms (WMS, CIC, EDMS, Groupware) and resolve system-related issues
- Perform user management, role assignment, and basic troubleshooting
- Maintain stable operation of servers and infrastructure through regular monitoring and updates
- Act as the main contact point for system issues and service requests
- Log and analyze incidents, and coordinate issue resolution with headquarters IT teams
- Prepare reports and share findings with HQ to align on improvement plans and policies
- Bachelor degree in Computer Science, Information Technology, or related field
- Business-level proficiency in both Korean and English
- Strong communication and problem-solving skills
- Basic knowledge of IT security and system administration preferred
- New graduates and experienced candidates welcome
Pay Scale: $25.00 to $29.00 per hour (DOE) plus annual bonus opportunity!
Benefits:
- PPO Medical, Dental, Ortho, Vision, Rx, LTD and Life Insurance
- Employee-only premium covered at 100%
- Optional Voluntary Benefits: STD, Hospital, Critical Illness, Accident, Discounted Pet Insurance
- Pre-Tax Flex Spending Accounts: Health and/or Dependent Care
- 10.5 Paid Holidays per calendar year
- Community Involvement Volunteer Day
- 401K Plan, 100% match on employee's contribution, up to a maximum of 5%
- Employee discounts on Navien products
- LinkedIn Learning License
- Life Style Spending Account: You choose-- gas, pet care, elder care, gym membership
About Navien, Inc.
Since 2006, Navien, Inc. has rapidly emerged as one of the fastest-growing companies in the home comfort sector across North America. A leader in condensing technology, Navien has revolutionized the industry with its line of high-efficiency condensing tankless water heaters, combi-boilers, and wall-hung boilers. In 2024, Navien was recognized as the number one selling manufacturer of gas tankless water heaters and wall-hung boilers in North America.
Expanding its offerings, Navien now boasts a full line of HVAC products, including the innovative NPF Hydro-furnace. Additionally, Navien has ventured into the heat pump water heater market, further solidifying its commitment to sustainable and energy-efficient solutions for home comfort. The company is also making strides in the water treatment space with cutting-edge scale prevention systems and whole-house filtration solutions.
Navien's international reputation is built on sophisticated engineering, robust design, and a steadfast commitment to quality. Backed by over 40 years of advanced technology expertise from its parent company, KD Navien, the company continues to push boundaries in product development. Navien products are available across the United States and Canada through a select network of trusted wholesale distributors.
Navien Inc. is an Equal Opportunity Employer
No Agencies Please!