Teamware Solutions
Desktop Specialist
Teamware Solutions - Cleveland, Ohio, us, 44101
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Delivery Lead at Teamware Solutions a Division of Quantum Leap Consulting Private Limited
• Hands on working experience of L2 End User Computing/Desktop Support. • knowledge of Windows 7 & Windows 10 administration, Active Directory, Group Policies, Office/Microsoft 365. • L1 Administration of Windows Server 2012 & 2016 • Operating systems installation, maintenance, imaging & security patching • Handling different types of printer related issues on day-to-day basis and installations of printers like Lexmark, Canon, HP, Zebra etc. • Install, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels. • Asset & inventory management• Resolving issues for different applications like (Microsoft applications, Skype for Business, Citrix, Office 365 etc.) • SLA Management, MIM, VIP User Support• Vendor Management• Ensure that incidents and requests are handled according to agreed procedures, policies and standards and enhance customer satisfaction by constantly elevating service delivery SLAs • Prepare daily, weekly, fortnightly and monthly MIS reports pertaining to EUC domain. • ITIL Foundation Certified and expertise in ITIL processes Seniority level
Seniority level Associate Employment type
Employment type Contract Job function
Job function Consulting Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Teamware Solutions by 2x Sign in to set job alerts for “Desktop Specialist” roles.
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Cleveland, OH $47,000.00-$60,000.00 2 weeks ago Cleveland, OH $100,000.00-$110,000.00 1 week ago Clinical Application Support Specialist II- NM
Clinical Application Support Specialist II- NM
Cleveland, OH $50,000.00-$60,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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• Hands on working experience of L2 End User Computing/Desktop Support. • knowledge of Windows 7 & Windows 10 administration, Active Directory, Group Policies, Office/Microsoft 365. • L1 Administration of Windows Server 2012 & 2016 • Operating systems installation, maintenance, imaging & security patching • Handling different types of printer related issues on day-to-day basis and installations of printers like Lexmark, Canon, HP, Zebra etc. • Install, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels. • Asset & inventory management• Resolving issues for different applications like (Microsoft applications, Skype for Business, Citrix, Office 365 etc.) • SLA Management, MIM, VIP User Support• Vendor Management• Ensure that incidents and requests are handled according to agreed procedures, policies and standards and enhance customer satisfaction by constantly elevating service delivery SLAs • Prepare daily, weekly, fortnightly and monthly MIS reports pertaining to EUC domain. • ITIL Foundation Certified and expertise in ITIL processes Seniority level
Seniority level Associate Employment type
Employment type Contract Job function
Job function Consulting Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Teamware Solutions by 2x Sign in to set job alerts for “Desktop Specialist” roles.
Greater Cleveland $55,000.00-$75,000.00 3 days ago Westlake, OH $45,000.00-$52,000.00 1 week ago On-Call IT Technician - PC, Mac & Desktop Support Cleveland-Elyria, OH
Cleveland, OH $60,000.00-$70,000.00 9 hours ago On-Call IT Technician - PC, Mac & Desktop Support Cleveland-Elyria, OH
End User Support (Technical Support) Specialist
On-Call IT Technician - PC, Mac & Desktop Support Cleveland-Elyria, OH
On-Call IT Technician - PC, Mac & Desktop Support Cleveland-Elyria, OH
Field Service Technician (Printers/Scanners)
Cleveland, OH $47,000.00-$60,000.00 2 weeks ago Cleveland, OH $100,000.00-$110,000.00 1 week ago Clinical Application Support Specialist II- NM
Clinical Application Support Specialist II- NM
Cleveland, OH $50,000.00-$60,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr