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Territory Operations Manager
ZipRecruiter - Cary, North Carolina, United States, 27518
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Overview
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Overview
Job Description: Territory Operations Manager
- Up to $110,000
Closet America , a proud company of the Renuity family, is committed to innovation and excellence. As part of a network of trusted home renovation companies across 36 states, we aim to revolutionize home improvement—making it faster, easier, and stress-free. We value diverse perspectives and welcome candidates from all backgrounds to join our team.
What We Offer
Comprehensive, Paid Training
in design and sales to build your skills and confidence
Pre-set leads —no cold calling, connecting you with ready-to-transform homeowners
Flexible schedule
promoting work-life balance
Competitive Benefits : Medical, dental, PTO, 401(k)
Uncapped Earnings : Top performers earn over $110,000/year
About the Role
Create value by elevating customer expectations and delivering best-in-class home improvement services through innovation, talent, and seamless customer experiences.
Key Responsibilities:
Manage, oversee, and train branch operations, installation managers, staff, installers, and warehouse personnel.
Collaborate with sales teams to ensure excellent customer experiences.
Address customer issues effectively without large discounts.
Hire, develop, and ensure all installations meet standards and customer expectations.
Monitor team performance, track KPIs, and implement process improvements.
Maintain relationships with vendors and suppliers.
Ensure efficient pre-production activities and compliance with policies.
Conduct staff meetings and manage performance, hiring, and employee relations.
Ensure safety standards and proper maintenance of company vehicles and equipment.
Analyze data to meet or exceed KPIs and improve productivity.
Perform other duties as assigned.
Qualifications:
Experience in operations leadership, preferably in home services or construction.
Goal-oriented with strong influence and decision-making skills.
Effective organizational and supervisory abilities, including remote team management.
Proficiency in using equipment, facilities, and managing personnel.
Strong attention to detail and problem-solving skills.
Professional conduct and appearance.
About Closet America
We specialize in custom closet design and installation, delivering high-quality solutions since 2009. As part of Renuity, we combine local expertise with a strong brand to lead in home improvement. Recognized by industry leaders, we pride ourselves on craftsmanship and customer satisfaction.
Renuity is an equal opportunity employer. If you require accommodations during the application or employment process under ADA or similar laws, contact
Humanresources@renuityhome.com .
For questions about your application, contact
TA@renuityhome.com .
Privacy Policy
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- Up to $110,000
Closet America , a proud company of the Renuity family, is committed to innovation and excellence. As part of a network of trusted home renovation companies across 36 states, we aim to revolutionize home improvement—making it faster, easier, and stress-free. We value diverse perspectives and welcome candidates from all backgrounds to join our team.
What We Offer
Comprehensive, Paid Training
in design and sales to build your skills and confidence
Pre-set leads —no cold calling, connecting you with ready-to-transform homeowners
Flexible schedule
promoting work-life balance
Competitive Benefits : Medical, dental, PTO, 401(k)
Uncapped Earnings : Top performers earn over $110,000/year
About the Role
Create value by elevating customer expectations and delivering best-in-class home improvement services through innovation, talent, and seamless customer experiences.
Key Responsibilities:
Manage, oversee, and train branch operations, installation managers, staff, installers, and warehouse personnel.
Collaborate with sales teams to ensure excellent customer experiences.
Address customer issues effectively without large discounts.
Hire, develop, and ensure all installations meet standards and customer expectations.
Monitor team performance, track KPIs, and implement process improvements.
Maintain relationships with vendors and suppliers.
Ensure efficient pre-production activities and compliance with policies.
Conduct staff meetings and manage performance, hiring, and employee relations.
Ensure safety standards and proper maintenance of company vehicles and equipment.
Analyze data to meet or exceed KPIs and improve productivity.
Perform other duties as assigned.
Qualifications:
Experience in operations leadership, preferably in home services or construction.
Goal-oriented with strong influence and decision-making skills.
Effective organizational and supervisory abilities, including remote team management.
Proficiency in using equipment, facilities, and managing personnel.
Strong attention to detail and problem-solving skills.
Professional conduct and appearance.
About Closet America
We specialize in custom closet design and installation, delivering high-quality solutions since 2009. As part of Renuity, we combine local expertise with a strong brand to lead in home improvement. Recognized by industry leaders, we pride ourselves on craftsmanship and customer satisfaction.
Renuity is an equal opportunity employer. If you require accommodations during the application or employment process under ADA or similar laws, contact
Humanresources@renuityhome.com .
For questions about your application, contact
TA@renuityhome.com .
Privacy Policy
#J-18808-Ljbffr