STYL Residential
Manager Training & Development
STYL Residential - Chicago, Illinois, United States, 60290
Work at STYL Residential
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Overview
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Manager Training & Development
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Manager Training & Development
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STYL Residential STYL Residential is a vertically integrated, owner-operated multifamily real estate company that makes a difference. Our properties are designed to be unique and share the warmth that comes from friendly, well-served communities that we have fostered. Working at STYL is about putting the customer first to create communities that deliver the best value, product and experience.
STYL offers opportunities for career advancement and professional development within a fast-growing portfolio of properties that span across the country, from the East coast to the West. We set high standards and provide our team members with the tools to be successful and perform at their best. If you are a team player that is looking to learn and advance your career, come work with STYL!
Job Summary
We are seeking an experienced and dynamic
Manager
Training & Development
to lead the design, development, and delivery of training programs across our residential multifamily portfolio. This role will be instrumental in building and scaling a learning culture that supports operational excellence, enhances employee performance, and aligns with our strategic goals. The ideal candidate brings a strong understanding of the multifamily industry and excels at developing engaging training content for team members at all levels—from onsite associates to senior leadership.
Essential Job Functions
Design, develop, and implement training programs focused on property operations, customer service, sales/leasing, compliance, and leadership development. Deliver engaging in-person and virtual training sessions for new hires, existing team members, and high-potential talent. Partner with department heads (Operations, HR, Accounting, Marketing, Product Development) to identify training needs and develop solutions that address skill gaps and business objectives. Maintain and continuously improve learning materials, SOPs, e-learning modules, and job aids. Oversee the training calendar and coordinate logistics for company-wide training events, onboarding sessions, and leadership workshops. Maintain and manage a learning management system (LMS) to track training progress, participation, and completion. Measure training effectiveness through feedback, assessments, and performance metrics. Stay current on multifamily trends, technologies, and compliance requirements to ensure training programs remain relevant and effective. Support change management initiatives by developing training aligned with new systems, processes, and technologies. Coach and mentor regional and operations leaders on training delivery best practices / Train the Trainer Travel to properties for management takeovers to facilitate employee onboarding/training and Operation setup
Education And Experience
Bachelor’s degree in Education, Human Resources, Business, or related field. 5+ years of experience in training, learning & development, or operations within the multifamily industry. Proven experience developing and delivering training programs to diverse audiences across corporate and site-level teams. Strong understanding of multifamily operations, including leasing, resident relations, maintenance, and compliance. Excellent presentation, facilitation, and instructional design skills. Proficiency with LMS platforms, Microsoft Office, and e-learning tools (e.g., Articulate, Adobe Captivate, Canva). Proficiency with RealPage (AIRM, OPS, Financial Suite, Facilities, Knock) and Yardi (RentCafe) Ability to manage multiple projects and meet deadlines in a fast-paced environment. Exceptional interpersonal and communication skills.
Preferred Qualifications
Certifications in instructional design, adult learning (e.g., CPLP, ATD), or training delivery. Experience with virtual training tools (e.g., Zoom, MS Teams, Webex). Spanish or multilingual abilities are a plus.
Base Salary Range
The expected base salary range for this position is between $100,000 and $120,000 The actual salary offered may differ based on several factors, such as education and experience. Additionally, this role is eligible for a discretionary annual bonus.
What We Offer
We invest in our people because we believe in our people. STYL offers training and development, robust employee benefits including dental, vision, medical, 401k contribution and matching, flexible spending program for transit, medical, dependent care and parking. Maternity and paternity leave, PTO & holidays, we offer a clear path for career advancement with a portfolio that continues to grow nationwide.
Equal Employment Opportunity
STYL Residential is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Human Resources Referrals increase your chances of interviewing at STYL Residential by 2x Get notified about new Training and Development Manager jobs in
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Manager Training & Development
role at
STYL Residential 1 month ago Be among the first 25 applicants Join to apply for the
Manager Training & Development
role at
STYL Residential STYL Residential is a vertically integrated, owner-operated multifamily real estate company that makes a difference. Our properties are designed to be unique and share the warmth that comes from friendly, well-served communities that we have fostered. Working at STYL is about putting the customer first to create communities that deliver the best value, product and experience.
STYL offers opportunities for career advancement and professional development within a fast-growing portfolio of properties that span across the country, from the East coast to the West. We set high standards and provide our team members with the tools to be successful and perform at their best. If you are a team player that is looking to learn and advance your career, come work with STYL!
Job Summary
We are seeking an experienced and dynamic
Manager
Training & Development
to lead the design, development, and delivery of training programs across our residential multifamily portfolio. This role will be instrumental in building and scaling a learning culture that supports operational excellence, enhances employee performance, and aligns with our strategic goals. The ideal candidate brings a strong understanding of the multifamily industry and excels at developing engaging training content for team members at all levels—from onsite associates to senior leadership.
Essential Job Functions
Design, develop, and implement training programs focused on property operations, customer service, sales/leasing, compliance, and leadership development. Deliver engaging in-person and virtual training sessions for new hires, existing team members, and high-potential talent. Partner with department heads (Operations, HR, Accounting, Marketing, Product Development) to identify training needs and develop solutions that address skill gaps and business objectives. Maintain and continuously improve learning materials, SOPs, e-learning modules, and job aids. Oversee the training calendar and coordinate logistics for company-wide training events, onboarding sessions, and leadership workshops. Maintain and manage a learning management system (LMS) to track training progress, participation, and completion. Measure training effectiveness through feedback, assessments, and performance metrics. Stay current on multifamily trends, technologies, and compliance requirements to ensure training programs remain relevant and effective. Support change management initiatives by developing training aligned with new systems, processes, and technologies. Coach and mentor regional and operations leaders on training delivery best practices / Train the Trainer Travel to properties for management takeovers to facilitate employee onboarding/training and Operation setup
Education And Experience
Bachelor’s degree in Education, Human Resources, Business, or related field. 5+ years of experience in training, learning & development, or operations within the multifamily industry. Proven experience developing and delivering training programs to diverse audiences across corporate and site-level teams. Strong understanding of multifamily operations, including leasing, resident relations, maintenance, and compliance. Excellent presentation, facilitation, and instructional design skills. Proficiency with LMS platforms, Microsoft Office, and e-learning tools (e.g., Articulate, Adobe Captivate, Canva). Proficiency with RealPage (AIRM, OPS, Financial Suite, Facilities, Knock) and Yardi (RentCafe) Ability to manage multiple projects and meet deadlines in a fast-paced environment. Exceptional interpersonal and communication skills.
Preferred Qualifications
Certifications in instructional design, adult learning (e.g., CPLP, ATD), or training delivery. Experience with virtual training tools (e.g., Zoom, MS Teams, Webex). Spanish or multilingual abilities are a plus.
Base Salary Range
The expected base salary range for this position is between $100,000 and $120,000 The actual salary offered may differ based on several factors, such as education and experience. Additionally, this role is eligible for a discretionary annual bonus.
What We Offer
We invest in our people because we believe in our people. STYL offers training and development, robust employee benefits including dental, vision, medical, 401k contribution and matching, flexible spending program for transit, medical, dependent care and parking. Maternity and paternity leave, PTO & holidays, we offer a clear path for career advancement with a portfolio that continues to grow nationwide.
Equal Employment Opportunity
STYL Residential is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Human Resources Referrals increase your chances of interviewing at STYL Residential by 2x Get notified about new Training and Development Manager jobs in
Chicago, IL . Learning and Development Program Manager
Oak Brook, IL $80,000.00-$102,000.00 1 week ago Senior Manager, Learning and Development
Oak Brook, IL $120,000.00-$150,000.00 13 hours ago Norwood Park, IL $130,000.00-$150,000.00 4 weeks ago Chicago, IL $75,700.00-$94,620.00 4 days ago Chicago, IL $60,000.00-$75,000.00 1 month ago Assistant Manager of Training - Oakbrook Center
Oakbrook Terrace, IL $55,000.00-$75,000.00 2 weeks ago Chicago, IL $110,000.00-$120,000.00 2 weeks ago General Manager in Training (Relocation Required)
Greater Chicago Area $84,364.00-$100,000.00 3 weeks ago Engagement Manager - Strategy Consulting
Chicago, IL $205,000.00-$230,000.00 14 hours ago Chicago, IL $100,000.00-$105,000.00 2 weeks ago Manager-Simulation Education (Virtual Hospital)
Chicago, IL $60,000.00-$65,000.00 1 week ago Chicago, IL $150,000.00-$175,000.00 6 days ago Marketing and Business Development Manager
Business Development Manager, MedSpa Channel - Chicago
Chicago, IL $92,000.00-$114,000.00 1 week ago Itasca, IL $83,000.00-$93,500.00 5 days ago Chicago, IL $150,000.00-$175,000.00 1 week ago Principal, Enterprise Corporate Partnerships - North Region
Chicago, IL $115,000.00-$140,000.00 3 months ago Senior Training Consultant-Transfer Agency Traditional
Chicago, IL $95,600.00-$162,400.00 4 days ago Worth, IL $70,000.00-$90,000.00 2 weeks ago Skokie, IL $100,000.00-$145,000.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr