eCommerce User Interface Designer
Hewlett Packard Enterprise - Spring
Work at Hewlett Packard Enterprise
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Overview
eCommerce User Interface Designer This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career, our culture will embrace you. Open up opportunities with HPE. Job Description: We are looking for a UX/UI Designer to join HPE’s eCommerce, Experience, Change, and Launch (EECL) team to evolve our B2B Experience strategy for HPE’s direct customers. This role has a preference to be on site in HST; if located within a reasonable distance of an HPE site, the expectation would be 2+ days a week. For the right candidate, this role may be open to other HPE sites or remote work. Responsibilities: Play a key role in shaping the future of HPE globally and how customers are empowered with the right tools to manage their purchases and projects, as a part of the eCommerce, Experience, Change, and Launch team. Responsible for the quality of HPE’s eCommerce platform UI from end-to-end. Work in a small, multi-disciplinary team to create user experiences from ideation to production, including product vision setting, designing solutions, prototyping, collaborating across functions, and overseeing implementation. Be involved in every aspect of the eCommerce development cycle, from brainstorming the next innovation to validating the existing assumptions. Identify and prioritize the most important product questions that need to be answered, in collaboration with eCommerce Operations, Platform and Capabilities teams, and HPE business units. Design, test, troubleshoot, and ensure UI quality across multiple websites. Collaborate with numerous stakeholders to gather and understand detailed requirements. Employ industry and UX/UI design best practices. Optimize sites for ease of use. Ensure responsiveness across various device types (desktop, tablet, mobile). Provide support throughout the build and launch process of website applications. Design and conduct user research (from discovery to evaluative, from qualitative to quantitative) and communicate insights effectively. Provide requirements for User Behavior Analytics dashboards and use them to understand user behavior, prioritize improvements, and validate experience changes. Understand the end user and provide an informed perspective on the right user experience, fidelity, behavioral monitoring, and research needs. Advocate customer needs through storytelling, including content writing, visual, and verbal communication. Deliver artifacts for digital strategy engagements, such as user flows, experience maps, personas, competitive analysis, and heuristic evaluations. Iterate through the UI design process, creating sketches, wireframes, prototypes, and high-fidelity designs. Use and improve existing design systems and standards. Required qualifications: Customer obsession and passion for creating simple and delightful experiences. High focus and passion for UI design details. Outstanding UX/UI ability, including interaction design, visual design, and product thinking. Strong understanding of eCommerce UX/UI best practices. Figma expertise in developing UI designs, prototypes, and managing design standards. Strong understanding of User Behavior Analytics to inform design decisions. Proactive collaboration and self-management skills in an agile environment. Excellent communication, presentation, and problem-solving skills. Ability to articulate design decisions to stakeholders. Strong written and verbal communication skills. At least 4+ years of UX/UI experience. At least 2+ years of eCommerce experience. Portfolio demonstrating UX/UI skills and processes. Desirable: Experience with B2B ecommerce platforms. Familiarity with the HPE Design System. Experience with WCAG accessibility standards. Ability to analyze qualitative and quantitative data. Experience with User Behavioral Analytics tools. Knowledge of other design and research tools (InVision, Hotjar, etc.). Experience conducting user research and usability testing. Ability to support B2B/eCommerce projects end-to-end. Please submit a portfolio or website showcasing your design and user research projects, demonstrating your process from exploration to execution. Additional Skills: Accountability, Action Planning, Active Listening, Creativity, Data Analysis, Design Thinking, Empathy, Growth Mindset, Managing Ambiguity, etc. What We Can Offer You: Health & Wellbeing benefits. Career development programs. Unconditional inclusion and diversity. Opportunities to connect and learn more about HPE culture. Follow @HPECareers on Instagram for updates. #J-18808-Ljbffr