Silver Chef Limited
Customer Success Consultant
Silver Chef Limited - Boston, Massachusetts, us, 02298
Work at Silver Chef Limited
Overview
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Overview
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Customer Success Consultant
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SilverChef 1 day ago Be among the first 25 applicants Join to apply for the
Customer Success Consultant
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SilverChef Job Type: Permanent - Full Time
Location: Head Office - West End
Job Category: Call Centre and Customer Service
About Us
Be part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers achieve their dreams, and we’ve already invested more than $2bn in the hospitality industry globally.
We are excited about our future, and we are really excited about yours!
About This Opportunity
As the primary point of contact for our customers, you’ll provide exceptional service by identifying their needs and delivering solutions as well as building engaging relationships with customers to maximise growth and retention opportunities.
In this role you will:
Use your outstanding communication skills to engage with customers via phone and email, identifying their needs and delivering solutions. Build engaging relationships with customers to extend their loyalty with SilverChef and maximize the opportunities for growth and retention. Contribute to a high-performing culture that values teamwork, feedback, and collaboration. Adapt to customers' needs and situations with flexibility and resourcefulness, while maintaining a customer-first approach.
We would like to hear from you if you are…
A motivated and customer obsessed professional, dedicated to achieving best customer outcomes Open to learning new skills and receiving feedback from your manager and team Have strong verbal and written communication with attention to detail and accuracy Are solutions-oriented with a positive mindset Looking to leverage your previous call centre customer service/sales abilities to make a difference for our customers
The perks
We offer a competitive salary and a range of flexible working options to support a positive work/life balance for all our people. SilverChef was ranked among the top ten in the AFR’s Best Places to Work 2024, as well as the most Inspiring Workplaces in Australasia in 2023. We invest in your personal and professional development. We are a high-growth company focused on career development for our people. We are a purpose and values-led business, where the right attitude and behaviours are valued alongside performance, creating a vibrant, positive and supportive workplace. SilverChef is a Certified B Corp – part of a movement of businesses that balance profit with purpose.
SilverChef provides a welcoming environment where our people can bring their authentic selves to work each day. We value diversity of culture, ethnicity, race, gender identity, nationality, age, colour, religion, disability, sexual orientation and beliefs – because diverse perspectives make for better decision-making, enhanced problem-solving and brilliantly creative teams.
Don’t miss out on this fantastic opportunity, apply now! Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Referrals increase your chances of interviewing at SilverChef by 2x Sign in to set job alerts for “Customer Success Consultant” roles.
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Customer Success Consultant
role at
SilverChef 1 day ago Be among the first 25 applicants Join to apply for the
Customer Success Consultant
role at
SilverChef Job Type: Permanent - Full Time
Location: Head Office - West End
Job Category: Call Centre and Customer Service
About Us
Be part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers achieve their dreams, and we’ve already invested more than $2bn in the hospitality industry globally.
We are excited about our future, and we are really excited about yours!
About This Opportunity
As the primary point of contact for our customers, you’ll provide exceptional service by identifying their needs and delivering solutions as well as building engaging relationships with customers to maximise growth and retention opportunities.
In this role you will:
Use your outstanding communication skills to engage with customers via phone and email, identifying their needs and delivering solutions. Build engaging relationships with customers to extend their loyalty with SilverChef and maximize the opportunities for growth and retention. Contribute to a high-performing culture that values teamwork, feedback, and collaboration. Adapt to customers' needs and situations with flexibility and resourcefulness, while maintaining a customer-first approach.
We would like to hear from you if you are…
A motivated and customer obsessed professional, dedicated to achieving best customer outcomes Open to learning new skills and receiving feedback from your manager and team Have strong verbal and written communication with attention to detail and accuracy Are solutions-oriented with a positive mindset Looking to leverage your previous call centre customer service/sales abilities to make a difference for our customers
The perks
We offer a competitive salary and a range of flexible working options to support a positive work/life balance for all our people. SilverChef was ranked among the top ten in the AFR’s Best Places to Work 2024, as well as the most Inspiring Workplaces in Australasia in 2023. We invest in your personal and professional development. We are a high-growth company focused on career development for our people. We are a purpose and values-led business, where the right attitude and behaviours are valued alongside performance, creating a vibrant, positive and supportive workplace. SilverChef is a Certified B Corp – part of a movement of businesses that balance profit with purpose.
SilverChef provides a welcoming environment where our people can bring their authentic selves to work each day. We value diversity of culture, ethnicity, race, gender identity, nationality, age, colour, religion, disability, sexual orientation and beliefs – because diverse perspectives make for better decision-making, enhanced problem-solving and brilliantly creative teams.
Don’t miss out on this fantastic opportunity, apply now! Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Referrals increase your chances of interviewing at SilverChef by 2x Sign in to set job alerts for “Customer Success Consultant” roles.
Customer Service Consultant, New Zealand Contact Centre
Wellington, Wellington, New Zealand 2 weeks ago Wellington, Wellington, New Zealand 3 weeks ago Wellington, Wellington, New Zealand 3 weeks ago Wellington, Wellington, New Zealand 1 day ago Mail and Customer Service Officer - Part Time
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