Zobility
Training Content Developer / Technical Trainer / eLearning Develo...
Zobility - Auburn Hills, Michigan, United States, 48326
Work at Zobility
Overview
- View job
Overview
Technical Trainer / eLearning Developer (Automotive)
Technical Trainer / eLearning Developer (Automotive)
1 day ago Be among the first 25 applicants Direct message the job poster from Zobility US Recruiter @ Zobility | Master's in English Literature
Location: Auburn Hills, MI Position: Long Term Contract (Possible Extension) Title: 1426582 - Technical Trainer / eLearning Developer (Automotive) Job Description: Produce instructor guides and participant materials for new courses (participants include agents and team leads) Write easy-to-understand user documentation for the knowledge base Through interviews and observations, determine the most efficient process/method for performing tasks and functions associated with work duties Responsibilities: Document use of systems and other resources necessary for performing job tasks Improve individual and group performance of agents by analyzing and developing instructional solutions including process documentation, work instructions, classroom training, eLearning, job aids and knowledge articles. Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures Produce instructor guides and participant materials to support instruction. Use instructor guide standards that facilitate solid delivery of instruction. Instructor evaluation and sample instructor guide attached for reference. Analyze, design and produce solutions that help our agents meet and exceed performance requirements and business goals using instructional design methodology such as ADDIE/SAM/Other. Identify opportunities to improve agent performance through training and knowledge; make recommendations based on findings. This will involve participating in calibrations and listening to live calls, shadowing agents, reviewing metrics and trends. Lead training efforts and produce strategies to impact behavioral change, based on documented performance requirements or other metrics. Build documentation for knowledge management system Create evaluation strategies (3 levels) for all learning solutions Develop project plans that include review checkpoints for content approval. Solicit feedback from internal team relative to instructional standards and process documentation. Facilitate review meetings following pilots to determine needed changes to content. Requirements: 3-5 years of experience to include: Instructional Design, Web-Based, eLearning, ADDIE, SAM, Process, Improvement, SME Strong working knowledge of Microsoft Office Training/Presentations skills a plus May be required to drive a company vehicle - valid driver's license and clean driving record required Will be required to travel Domestically and Internationally (10%-20%) to include Canada Education: Bachelor's degree required. Seniority level
Seniority level Associate Employment type
Employment type Contract Job function
Job function Education, Training, and Strategy/Planning Industries Motor Vehicle Manufacturing, Motor Vehicle Parts Manufacturing, and Manufacturing Referrals increase your chances of interviewing at Zobility by 2x Get notified about new Technical Trainer jobs in
Auburn Hills, MI . Detroit Metropolitan Area $60,000.00-$65,000.00 2 weeks ago Sr Analyst, Workforce Management (HYBRID-Southeast Michigan or REMOTE Options)
Troy, MI $87,000.00-$105,000.00 1 week ago Senior Application Engineering Information Developer and Technical Writer - US
Troy, MI $87,000.00-$105,000.00 1 week ago Technical Writer - Tech Manual Troubleshooting
Technical Writer - Tech Manual Maintenance
SAP - Quality Management - QM - Senior - Consulting - Location OPEN
Southfield, MI $102,500.00-$187,900.00 11 hours ago Project Coordinator | Hybrid | Detroit, MI | Contract
Application Engineering Information Developer and Technical Writer - US
Livonia, MI $87,600.00-$157,700.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Technical Trainer / eLearning Developer (Automotive)
1 day ago Be among the first 25 applicants Direct message the job poster from Zobility US Recruiter @ Zobility | Master's in English Literature
Location: Auburn Hills, MI Position: Long Term Contract (Possible Extension) Title: 1426582 - Technical Trainer / eLearning Developer (Automotive) Job Description: Produce instructor guides and participant materials for new courses (participants include agents and team leads) Write easy-to-understand user documentation for the knowledge base Through interviews and observations, determine the most efficient process/method for performing tasks and functions associated with work duties Responsibilities: Document use of systems and other resources necessary for performing job tasks Improve individual and group performance of agents by analyzing and developing instructional solutions including process documentation, work instructions, classroom training, eLearning, job aids and knowledge articles. Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures Produce instructor guides and participant materials to support instruction. Use instructor guide standards that facilitate solid delivery of instruction. Instructor evaluation and sample instructor guide attached for reference. Analyze, design and produce solutions that help our agents meet and exceed performance requirements and business goals using instructional design methodology such as ADDIE/SAM/Other. Identify opportunities to improve agent performance through training and knowledge; make recommendations based on findings. This will involve participating in calibrations and listening to live calls, shadowing agents, reviewing metrics and trends. Lead training efforts and produce strategies to impact behavioral change, based on documented performance requirements or other metrics. Build documentation for knowledge management system Create evaluation strategies (3 levels) for all learning solutions Develop project plans that include review checkpoints for content approval. Solicit feedback from internal team relative to instructional standards and process documentation. Facilitate review meetings following pilots to determine needed changes to content. Requirements: 3-5 years of experience to include: Instructional Design, Web-Based, eLearning, ADDIE, SAM, Process, Improvement, SME Strong working knowledge of Microsoft Office Training/Presentations skills a plus May be required to drive a company vehicle - valid driver's license and clean driving record required Will be required to travel Domestically and Internationally (10%-20%) to include Canada Education: Bachelor's degree required. Seniority level
Seniority level Associate Employment type
Employment type Contract Job function
Job function Education, Training, and Strategy/Planning Industries Motor Vehicle Manufacturing, Motor Vehicle Parts Manufacturing, and Manufacturing Referrals increase your chances of interviewing at Zobility by 2x Get notified about new Technical Trainer jobs in
Auburn Hills, MI . Detroit Metropolitan Area $60,000.00-$65,000.00 2 weeks ago Sr Analyst, Workforce Management (HYBRID-Southeast Michigan or REMOTE Options)
Troy, MI $87,000.00-$105,000.00 1 week ago Senior Application Engineering Information Developer and Technical Writer - US
Troy, MI $87,000.00-$105,000.00 1 week ago Technical Writer - Tech Manual Troubleshooting
Technical Writer - Tech Manual Maintenance
SAP - Quality Management - QM - Senior - Consulting - Location OPEN
Southfield, MI $102,500.00-$187,900.00 11 hours ago Project Coordinator | Hybrid | Detroit, MI | Contract
Application Engineering Information Developer and Technical Writer - US
Livonia, MI $87,600.00-$157,700.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr