Kensington Bank
Vice President of Retail Banking
Kensington Bank - Willmar, Minnesota, United States, 56201
Work at Kensington Bank
Overview
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Overview
Kensington Bank is seeking an experienced and strategic-minded person to join our leadership team as the Vice President of Retail Banking.
Kensington Bank takes pride in serving our community with integrity, innovation, and excellence. As a trusted financial institution in Central Minnesota, we are dedicated to fostering a workplace culture that values our employees as much as our customers.
As the VP of Retail, you will lead our frontline employee base ensuring our people and the Bank's performance are operating with alignment to our mission and overall strategic goals. You will oversee all aspects of the retail delivery function of the Bank, and manage the Bank's branch retail supervisory roles. In addition, this role is instrumental in developing and implementing efficient processes between various business lines in order to elevate the customer experience. Lastly, given this role is part of the Kensington Bank Leadership Team, this role is critical in determining the long-term direction, policies and procedures, and other strategic issues that may arise or have been set forth by the Board of Directors to meet the financial goals and objectives of the Bank.
Responsibilities
Training and motivate the retail staff to provide exceptional customer service consistent with the Bank's mission and values, while ensuring that technical and operational efficiencies in the retail department are attained to the highest degree possible. Assure that the retail area is actively deepening customer relationships through direct sales efforts, cross-selling and outbound contact efforts. Maintain a complete understanding of all deposit products and services the bank offers, and be proficient in account opening, which includes checking, savings, certificates, IRA's, HSA's, trust accounts, etc. Performing all teller functions of the branch, which may include taking deposits, withdrawals, payments, transfers from customers, sell money orders, and any necessary help customers may require with additional related services. Provide input for the hiring and review process of frontline retail staff. Participate in and advocate for the various retail product promotions and bank initiatives that are launched throughout the year. Understand and adhere to bank operational procedures
Requirements
Four-year degree in a applicable field of study, preferred, or 5-10 years of experience in banking with emphasis on sales and customer service. Exceptional interpersonal skills, including confidentiality. Desire to build relationships, collaborate with coworkers and enhance the lives of our customers. This job requires skills needed in a typical office environment. This includes computer skills, communications skills, as well as utilization of office equipment. Travel as business needs require.
Salary Range
[based on experience]: $60,000-$78,000
Benefit Summary
Medical Insurance Flexible Spending Account Dental Insurance Identity Theft Protection Program Vision Insurance Wellness Program Life Insurance Paid time off LTD/STD Paid holidays Accident/Critical Care Insurance 401(K)
Qualified applicants could work onsite at any of the following Kensington Bank branch locations:
Willmar St. Joseph Sartell Kensington Herman Belgrade
Please apply for this incredible growth opportunity online via the Kensington Bank Career Site: https://www.kensington.bank/career-opportunities/.
Kensington Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sex, national origin, pregnancy (including childbirth, lactation, and related medical conditions), disability, protected veteran status, and all other protected statuses.
Salary: $60000 - $78000 per year #J-18808-Ljbffr
Kensington Bank takes pride in serving our community with integrity, innovation, and excellence. As a trusted financial institution in Central Minnesota, we are dedicated to fostering a workplace culture that values our employees as much as our customers.
As the VP of Retail, you will lead our frontline employee base ensuring our people and the Bank's performance are operating with alignment to our mission and overall strategic goals. You will oversee all aspects of the retail delivery function of the Bank, and manage the Bank's branch retail supervisory roles. In addition, this role is instrumental in developing and implementing efficient processes between various business lines in order to elevate the customer experience. Lastly, given this role is part of the Kensington Bank Leadership Team, this role is critical in determining the long-term direction, policies and procedures, and other strategic issues that may arise or have been set forth by the Board of Directors to meet the financial goals and objectives of the Bank.
Responsibilities
Training and motivate the retail staff to provide exceptional customer service consistent with the Bank's mission and values, while ensuring that technical and operational efficiencies in the retail department are attained to the highest degree possible. Assure that the retail area is actively deepening customer relationships through direct sales efforts, cross-selling and outbound contact efforts. Maintain a complete understanding of all deposit products and services the bank offers, and be proficient in account opening, which includes checking, savings, certificates, IRA's, HSA's, trust accounts, etc. Performing all teller functions of the branch, which may include taking deposits, withdrawals, payments, transfers from customers, sell money orders, and any necessary help customers may require with additional related services. Provide input for the hiring and review process of frontline retail staff. Participate in and advocate for the various retail product promotions and bank initiatives that are launched throughout the year. Understand and adhere to bank operational procedures
Requirements
Four-year degree in a applicable field of study, preferred, or 5-10 years of experience in banking with emphasis on sales and customer service. Exceptional interpersonal skills, including confidentiality. Desire to build relationships, collaborate with coworkers and enhance the lives of our customers. This job requires skills needed in a typical office environment. This includes computer skills, communications skills, as well as utilization of office equipment. Travel as business needs require.
Salary Range
[based on experience]: $60,000-$78,000
Benefit Summary
Medical Insurance Flexible Spending Account Dental Insurance Identity Theft Protection Program Vision Insurance Wellness Program Life Insurance Paid time off LTD/STD Paid holidays Accident/Critical Care Insurance 401(K)
Qualified applicants could work onsite at any of the following Kensington Bank branch locations:
Willmar St. Joseph Sartell Kensington Herman Belgrade
Please apply for this incredible growth opportunity online via the Kensington Bank Career Site: https://www.kensington.bank/career-opportunities/.
Kensington Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sex, national origin, pregnancy (including childbirth, lactation, and related medical conditions), disability, protected veteran status, and all other protected statuses.
Salary: $60000 - $78000 per year #J-18808-Ljbffr