The Rinks Foundation
A great experience starts with you!
The Rinks aims to provide a great experience for employees and guests alike! Join the team and become part of an industry-leading sports and entertainment organization.
Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
A skate on every foot, a hockey jersey on every back!
Job Title: Assistant Manager
Pay Details: The starting salary for this position is $71,500 per year.
This position is responsible for the supervision of part-time staff associates and the daily activities required to operate at The Rinks standard of service. This individual must thrive in a fast paced, dynamic environment and possess the ability to effectively communicate with and oversee a diverse population.
Responsibilities
Personnel Promptly assign duties to all Associates to meet the daily needs of the facility and ensure task completion Oversee Associates in all areas of the facility to ensure 100% guest satisfaction, and to maintain a safe environment in accordance with The Rinks policies and procedures Coach, counsel and discipline Associates in order to accomplish department objectives and ensure compliance with The Rinks policies and procedures Demonstrate the initiative and commitment to communication and teamwork to ensure optimal guest service at all times Actively promote the priorities of the company, including the company values and vision at all times Provides quality customer service both internally and externally by using discretion and enforcing company service standards at all times Participate in weekly/biweekly Lead meetings, and attend company Power Play sessions and required leadership trainings Programs
Great Park/Poway: Assist with the daily execution of Anaheim Ducks/San Diego Gulls practices and activities Communicate rink programming information to guests with a high degree of knowledge and accuracy when escalated by an Associate Resolve operations problems (Ticketing, Reservations & Enrollment in programs) in a skillful, expedient manner Delegate the set up and tear down of facility signage and displays where applicable Aide in the execution of special events and programs Maintenance and Safety
Maintains a safe and healthy work environment by knowing and carrying out emergency procedures including follow-up documentation and reporting on injuries to guests or employees Anaheim/Poway: Ensures that the facility consistently meets professional-level standards for the Anaheim Ducks/San Diego Gulls and visiting NHL/AHL teams Ice Rinks: Operate the Zamboni and "edger", requiring ability to walk on the ice Assist in Rink Maintenance as needed to maximize efficiency Manage Associates who safeguard public sessions to assure exemplary Guest experience Ice Rinks: Able to walk out onto the Ice surface to assist customers in emergencies Monitor ice and inline Rink surface conditions; delegate Associates to remove debris from surface and surrounding areas Report all maintenance requests to the General Manager in a timely manner Lift and move hockey nets (weight between 81 - 120 lbs) Replace Rink glass and repair the rink system as needed (glass weight between 52 - 155 lbs) Accounting and Finance
Responsible for distributing all cash drawers, deposits and safe monies to Associates Perform daily documentation of sales reports including, but not limited to, cover reports, flash sales summary reports, ice utilization reports, food and beverage reports, Marty reports, over/short reports, and deposit summary reports Complete daily audit reports to The Rinks accounting department and the facility's General Manager May be assigned one or more of the following:
Scheduling of part time Associates Schedule sessions and act as the Facilitator for monthly Power Play sessions Ensures that Maintenance and Compressor logs are complete and up to date Control of all refunds Responsible for video game coin locker deposits Monitor timeclock hours and enter notes for Attendance policy Perform other duties as assigned Skills
Must be 21 years of age or older One or more years of management experience with the ability to delegate responsibilities preferred Ability to work a flexible schedule including nights, weekends, and holidays Excellent communications skills, both written and verbal Effective time management and organizational skills
Knowledge, Skills and Experience
Education -
High School Diploma or Equivalent
Experience Required -
1-2 Year's
This position is on-site.
The Rinks aims to provide a great experience for employees and guests alike! Join the team and become part of an industry-leading sports and entertainment organization.
Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
A skate on every foot, a hockey jersey on every back!
Job Title: Assistant Manager
Pay Details: The starting salary for this position is $71,500 per year.
This position is responsible for the supervision of part-time staff associates and the daily activities required to operate at The Rinks standard of service. This individual must thrive in a fast paced, dynamic environment and possess the ability to effectively communicate with and oversee a diverse population.
Responsibilities
Personnel Promptly assign duties to all Associates to meet the daily needs of the facility and ensure task completion Oversee Associates in all areas of the facility to ensure 100% guest satisfaction, and to maintain a safe environment in accordance with The Rinks policies and procedures Coach, counsel and discipline Associates in order to accomplish department objectives and ensure compliance with The Rinks policies and procedures Demonstrate the initiative and commitment to communication and teamwork to ensure optimal guest service at all times Actively promote the priorities of the company, including the company values and vision at all times Provides quality customer service both internally and externally by using discretion and enforcing company service standards at all times Participate in weekly/biweekly Lead meetings, and attend company Power Play sessions and required leadership trainings Programs
Great Park/Poway: Assist with the daily execution of Anaheim Ducks/San Diego Gulls practices and activities Communicate rink programming information to guests with a high degree of knowledge and accuracy when escalated by an Associate Resolve operations problems (Ticketing, Reservations & Enrollment in programs) in a skillful, expedient manner Delegate the set up and tear down of facility signage and displays where applicable Aide in the execution of special events and programs Maintenance and Safety
Maintains a safe and healthy work environment by knowing and carrying out emergency procedures including follow-up documentation and reporting on injuries to guests or employees Anaheim/Poway: Ensures that the facility consistently meets professional-level standards for the Anaheim Ducks/San Diego Gulls and visiting NHL/AHL teams Ice Rinks: Operate the Zamboni and "edger", requiring ability to walk on the ice Assist in Rink Maintenance as needed to maximize efficiency Manage Associates who safeguard public sessions to assure exemplary Guest experience Ice Rinks: Able to walk out onto the Ice surface to assist customers in emergencies Monitor ice and inline Rink surface conditions; delegate Associates to remove debris from surface and surrounding areas Report all maintenance requests to the General Manager in a timely manner Lift and move hockey nets (weight between 81 - 120 lbs) Replace Rink glass and repair the rink system as needed (glass weight between 52 - 155 lbs) Accounting and Finance
Responsible for distributing all cash drawers, deposits and safe monies to Associates Perform daily documentation of sales reports including, but not limited to, cover reports, flash sales summary reports, ice utilization reports, food and beverage reports, Marty reports, over/short reports, and deposit summary reports Complete daily audit reports to The Rinks accounting department and the facility's General Manager May be assigned one or more of the following:
Scheduling of part time Associates Schedule sessions and act as the Facilitator for monthly Power Play sessions Ensures that Maintenance and Compressor logs are complete and up to date Control of all refunds Responsible for video game coin locker deposits Monitor timeclock hours and enter notes for Attendance policy Perform other duties as assigned Skills
Must be 21 years of age or older One or more years of management experience with the ability to delegate responsibilities preferred Ability to work a flexible schedule including nights, weekends, and holidays Excellent communications skills, both written and verbal Effective time management and organizational skills
Knowledge, Skills and Experience
Education -
High School Diploma or Equivalent
Experience Required -
1-2 Year's
This position is on-site.