Prince William County, VA
Salary:
See Position Description Location :
Prince William County, VA Job Type:
Full-Time (FT) Job Number:
202509972 Department:
HOUSING & COMMUNITY DEVELOPMENT Division:
RENTAL ASSISTANCE Opening Date:
08/06/2025 Closing Date:
8/20/2025 11:59 PM Eastern GRADE:
C41 Hiring Salary:
$65,910 - $87,812 Annually
Introduction Are you a creative, multi-tasking, problem solving and organized person who has a background in determining eligibility for the federally funded Housing Choice Voucher Program (HCV) (previously referred to as Section 8), who can work in a team environment as well as independently? The Office of Housing and Community Development (OHCD) is a multi-funded agency whose programs support and assist all types of housing programs. The Housing Program Analyst is responsible for maintaining a case load of HCV participants, determining program eligibility calculation of household income/assets, allowable expenses, family size, and allowable rent amounts due landlords. This position provides great benefits, such as paid holidays, accruing sick and annual leave, personal days each calendar year, telework options, and allows you to work with a wonderful team agency. About This Role: This position requires knowledge of being able to interview and certify eligibility of potential applicants at both initial In-take and recertification. This position requires knowledge of determining eligibility for housing assistance through calculations of rental amounts due to landlord which involves determining family characteristics; negotiating with landlords; evaluating family size and income; and calculating family assets and appropriate expenses. Have positive and strong communication skills to properly assist agency staff and HCV participants while maintaining case management and accurate documentation required for all participant families. Have ability to develop and maintain partnerships with internal and external agency partners to track participant progress and remove barriers to success, while being open to and relating to different cultures and diverse backgrounds. Consults with prospective rental families on the process of securing housing options within a private housing market. Processes housing assistance and tenant rent portions payments. Prioritizes numerous caseloads by involving end of lease procedures; annual and interim certifications; processing new moves for Participants. Ability to conduct tenant certification meetings, briefings, respond to emails and phone calls. Good customer service and communication skills both orally and written. Performs other duties of a similar nature or level. Minimum Requirements:
High School Diploma or G.E.D. and 4 years of experience working with the Housing Choice Voucher Program. Preferences:
Experience in determining eligibility for Housing Choice Voucher Program and all other Housing Choice Voucher Programs participants to include but not limited to certifying eligibility, occupancy, determining program eligibility through calculation of household income, allowable deductions, utility, and payment standards. Intermediate MS Excel experience and Microsoft Office Suite experience. Preferred experience in Housing Pro Software Good communication skills both orally and written. Ability to work independently and in a team environment. Must have the ability to demonstrate exceptional customer service. Special Requirements:
Valid Driver's License Work Schedule : Monday- Friday 8 a.m. - 4 p.m. or 8:30 a.m. -4:30 p.m. 37.5hrs per week. This can be a telework eligible position as determined by the Director and Supervisor and the position may revert to in-office scheduling if business needs change. Starting Salary Range:
$65,910 - $87,812 Annually Prince William County offers great benefits including:
Retirement from the Virginia Retirement System (VRS) 401a and 457 retirement savings and investment plans Paid Annual Leave Paid Personal Leave Paid Sick Leave Paid Holidays Optional Group Medical and Dental Health Plans Optional Group Life Insurance An Employee Assistance Program (EAP) Career Development Opportunities
Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here PSLF for additional information. NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SEE YOURSELF HERE! Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.
Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position. The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:
Temporary Provisional Seasonal employees Click on the link below to explore our plans and rates. 01
I understand that the information provided on my application is used to determine my qualifications. Information on my resume will not substitute for the education, work experience and required fields on the County application. Only information provided at the time of the application submission will be considered when determining my qualifications. Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited.
I have read, understand, and acknowledge the above statement I decline to proceed any further in this process.
02
Please select your highest level of completed education
Bachelor's degree or higher in a related field Bachelor's degree or higher in an unrelated field Associates degree in a related field Associates degree in an unrelated field HS/GED None of the above
03
Please quantify your related experience with the Housing Choice Voucher Program.
5 or more years 4 years 3 years 2 years 1 year or less
04
Please select the Microsoft Office 365 applications with which you are proficient. Check all that apply
Word Excel Outlook Power Point Google Chrome Microsoft Teams Classic Happy Software (MRI) None
05
Please rate your skill level with Microsoft Word.
Novice - Basic keyboarding, edit, format, font, correspondence and other documents; spell check, cut copy & paste, change case, indent Experienced - Experienced with page set up, tables, labels & envelopes, graphics, footnote and endnote, tools and tabs Advanced - Macros, track changes, mail merger, break, hyperlink, forms and outlines No experience with Microsoft Word
06
Please identify if you are proficient in performing any of the following functions in MS Excel:
Creating spreadsheets Creating formulas Performing calculations Managing workbooks Creating and using pivot tables Single and multi-level sorting Charting data with graphs Macros and template No/limited Excel experience
07
Customer Service is a crucial aspect of this job. Please select the areas in which you have experience. Please make sure your response is consistent with the information you have provided in the work history section of your application.
Processing large numbers of participant case files, based on deadlines, while providing excellent customer service and fulfilling customer requests Answering questions about rules and regulations in a courteous and timely manner Assisting large numbers of customers quickly and efficiently Directing customers to proper locations Determining appropriate referrals None of the above
08
This position requires providing customer service to consumers. Please indicate your experience below
Providing customer services has been a primary responsibility in positions I have held Providing customer service has been an occasional responsibility in positions I have held Providing customer service has NOT been a responsibility in positions I have held
09
Are you able to speak and read, proficiently, in Spanish?
Yes No
10
If you answered yes to the previous question, please select the choice which best reflects your Spanish language proficiency
Advanced professional proficiency General professional proficiency Limited professional proficiency Not bi-lingual English/Spanish
11
Which of the following do you have at least 2 years of experience in:
Determining eligibility for the federally funded Housing Choice Voucher Program (HCV) Determining Housing program eligibility Administration of the Family Self Sufficiency Program (FSS) None of the above
12
Do you have experience with the MRI Housing Pro software?
Yes No
Required Question
See Position Description Location :
Prince William County, VA Job Type:
Full-Time (FT) Job Number:
202509972 Department:
HOUSING & COMMUNITY DEVELOPMENT Division:
RENTAL ASSISTANCE Opening Date:
08/06/2025 Closing Date:
8/20/2025 11:59 PM Eastern GRADE:
C41 Hiring Salary:
$65,910 - $87,812 Annually
Introduction Are you a creative, multi-tasking, problem solving and organized person who has a background in determining eligibility for the federally funded Housing Choice Voucher Program (HCV) (previously referred to as Section 8), who can work in a team environment as well as independently? The Office of Housing and Community Development (OHCD) is a multi-funded agency whose programs support and assist all types of housing programs. The Housing Program Analyst is responsible for maintaining a case load of HCV participants, determining program eligibility calculation of household income/assets, allowable expenses, family size, and allowable rent amounts due landlords. This position provides great benefits, such as paid holidays, accruing sick and annual leave, personal days each calendar year, telework options, and allows you to work with a wonderful team agency. About This Role: This position requires knowledge of being able to interview and certify eligibility of potential applicants at both initial In-take and recertification. This position requires knowledge of determining eligibility for housing assistance through calculations of rental amounts due to landlord which involves determining family characteristics; negotiating with landlords; evaluating family size and income; and calculating family assets and appropriate expenses. Have positive and strong communication skills to properly assist agency staff and HCV participants while maintaining case management and accurate documentation required for all participant families. Have ability to develop and maintain partnerships with internal and external agency partners to track participant progress and remove barriers to success, while being open to and relating to different cultures and diverse backgrounds. Consults with prospective rental families on the process of securing housing options within a private housing market. Processes housing assistance and tenant rent portions payments. Prioritizes numerous caseloads by involving end of lease procedures; annual and interim certifications; processing new moves for Participants. Ability to conduct tenant certification meetings, briefings, respond to emails and phone calls. Good customer service and communication skills both orally and written. Performs other duties of a similar nature or level. Minimum Requirements:
High School Diploma or G.E.D. and 4 years of experience working with the Housing Choice Voucher Program. Preferences:
Experience in determining eligibility for Housing Choice Voucher Program and all other Housing Choice Voucher Programs participants to include but not limited to certifying eligibility, occupancy, determining program eligibility through calculation of household income, allowable deductions, utility, and payment standards. Intermediate MS Excel experience and Microsoft Office Suite experience. Preferred experience in Housing Pro Software Good communication skills both orally and written. Ability to work independently and in a team environment. Must have the ability to demonstrate exceptional customer service. Special Requirements:
Valid Driver's License Work Schedule : Monday- Friday 8 a.m. - 4 p.m. or 8:30 a.m. -4:30 p.m. 37.5hrs per week. This can be a telework eligible position as determined by the Director and Supervisor and the position may revert to in-office scheduling if business needs change. Starting Salary Range:
$65,910 - $87,812 Annually Prince William County offers great benefits including:
Retirement from the Virginia Retirement System (VRS) 401a and 457 retirement savings and investment plans Paid Annual Leave Paid Personal Leave Paid Sick Leave Paid Holidays Optional Group Medical and Dental Health Plans Optional Group Life Insurance An Employee Assistance Program (EAP) Career Development Opportunities
Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here PSLF for additional information. NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SEE YOURSELF HERE! Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.
Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position. The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:
Temporary Provisional Seasonal employees Click on the link below to explore our plans and rates. 01
I understand that the information provided on my application is used to determine my qualifications. Information on my resume will not substitute for the education, work experience and required fields on the County application. Only information provided at the time of the application submission will be considered when determining my qualifications. Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited.
I have read, understand, and acknowledge the above statement I decline to proceed any further in this process.
02
Please select your highest level of completed education
Bachelor's degree or higher in a related field Bachelor's degree or higher in an unrelated field Associates degree in a related field Associates degree in an unrelated field HS/GED None of the above
03
Please quantify your related experience with the Housing Choice Voucher Program.
5 or more years 4 years 3 years 2 years 1 year or less
04
Please select the Microsoft Office 365 applications with which you are proficient. Check all that apply
Word Excel Outlook Power Point Google Chrome Microsoft Teams Classic Happy Software (MRI) None
05
Please rate your skill level with Microsoft Word.
Novice - Basic keyboarding, edit, format, font, correspondence and other documents; spell check, cut copy & paste, change case, indent Experienced - Experienced with page set up, tables, labels & envelopes, graphics, footnote and endnote, tools and tabs Advanced - Macros, track changes, mail merger, break, hyperlink, forms and outlines No experience with Microsoft Word
06
Please identify if you are proficient in performing any of the following functions in MS Excel:
Creating spreadsheets Creating formulas Performing calculations Managing workbooks Creating and using pivot tables Single and multi-level sorting Charting data with graphs Macros and template No/limited Excel experience
07
Customer Service is a crucial aspect of this job. Please select the areas in which you have experience. Please make sure your response is consistent with the information you have provided in the work history section of your application.
Processing large numbers of participant case files, based on deadlines, while providing excellent customer service and fulfilling customer requests Answering questions about rules and regulations in a courteous and timely manner Assisting large numbers of customers quickly and efficiently Directing customers to proper locations Determining appropriate referrals None of the above
08
This position requires providing customer service to consumers. Please indicate your experience below
Providing customer services has been a primary responsibility in positions I have held Providing customer service has been an occasional responsibility in positions I have held Providing customer service has NOT been a responsibility in positions I have held
09
Are you able to speak and read, proficiently, in Spanish?
Yes No
10
If you answered yes to the previous question, please select the choice which best reflects your Spanish language proficiency
Advanced professional proficiency General professional proficiency Limited professional proficiency Not bi-lingual English/Spanish
11
Which of the following do you have at least 2 years of experience in:
Determining eligibility for the federally funded Housing Choice Voucher Program (HCV) Determining Housing program eligibility Administration of the Family Self Sufficiency Program (FSS) None of the above
12
Do you have experience with the MRI Housing Pro software?
Yes No
Required Question