Leidos
Description
The
Security Enterprise Solutions (SES) Operation
is a key component of Leidos' extensive lineup of integrated security solutions catering to aviation, ports, borders, and critical infrastructure globally. With over 24,000 products deployed across 120 countries, our robust portfolio and strong technical expertise enable us to tackle emerging threats with innovative solutions. This role requires travel to various customer sites both domestically and internationally.
SES includes three divisions tailored to meet our customers' needs: Aviation Solutions
Ports & Borders
Global Services
Specific Duties and Responsibilities: Execute customer support tasks, including the installation, modification, and repair of intricate equipment and systems.
Perform on-site installation and testing to ensure equipment operates correctly.
Identify start-up malfunctions and take corrective actions.
Complete various work assignments with clear instructions.
Adhere to all established guidelines and company policies.
Tackle semi-routine assignments, recognizing deviations from accepted practices.
Manage resources and schedules, prioritizing repair activities to meet service level agreements (SLAs).
Respond promptly in a 24/7 operational environment, including after-hours on-call duty and extensive travel to job sites.
Update work orders in CRM systems like Salesforce, Maximo, and GURU.
Basic Qualifications: Trade experience in electrical, electronic, or mechanical fields, or military training in these areas (equivalent to 2 years of experience in an electrical or mechanical field service role). Must possess computer literacy, including MS Office Suite.
A minimum of 2 years of direct experience troubleshooting and repairing electrical and electronic systems.
Excellent communication skills with a strong customer service orientation and teamwork ability. Must be responsive to customer issues and willing to travel on short notice.
Ability to pass a comprehensive background check (TSA eQIP).
Preferred Qualifications: Outstanding organizational and communication skills, with the ability to manage multiple projects concurrently.
Exceptional customer service skills with the capability to navigate stressful situations.
Self-motivated and accountable individual.
Ability to lift and carry 50 lbs and push/pull 200 lbs.
Capacity to manipulate equipment weighing up to 1000 lbs with assistance from carts and hoists as outlined in manuals.
Frequent bending, twisting, and working in diverse positions requiring full body mobility.
Must follow safety precautions while working in extreme environments around industrial equipment.
Salary Range for this position: $65,000 to $70,000 This job requisition is anticipated to remain open for at least 3 days following the original posting date of July 21, 2025. For U.S. positions, factors considered for compensation include responsibilities, experience, skills, and internal equity.
Security Enterprise Solutions (SES) Operation
is a key component of Leidos' extensive lineup of integrated security solutions catering to aviation, ports, borders, and critical infrastructure globally. With over 24,000 products deployed across 120 countries, our robust portfolio and strong technical expertise enable us to tackle emerging threats with innovative solutions. This role requires travel to various customer sites both domestically and internationally.
SES includes three divisions tailored to meet our customers' needs: Aviation Solutions
Ports & Borders
Global Services
Specific Duties and Responsibilities: Execute customer support tasks, including the installation, modification, and repair of intricate equipment and systems.
Perform on-site installation and testing to ensure equipment operates correctly.
Identify start-up malfunctions and take corrective actions.
Complete various work assignments with clear instructions.
Adhere to all established guidelines and company policies.
Tackle semi-routine assignments, recognizing deviations from accepted practices.
Manage resources and schedules, prioritizing repair activities to meet service level agreements (SLAs).
Respond promptly in a 24/7 operational environment, including after-hours on-call duty and extensive travel to job sites.
Update work orders in CRM systems like Salesforce, Maximo, and GURU.
Basic Qualifications: Trade experience in electrical, electronic, or mechanical fields, or military training in these areas (equivalent to 2 years of experience in an electrical or mechanical field service role). Must possess computer literacy, including MS Office Suite.
A minimum of 2 years of direct experience troubleshooting and repairing electrical and electronic systems.
Excellent communication skills with a strong customer service orientation and teamwork ability. Must be responsive to customer issues and willing to travel on short notice.
Ability to pass a comprehensive background check (TSA eQIP).
Preferred Qualifications: Outstanding organizational and communication skills, with the ability to manage multiple projects concurrently.
Exceptional customer service skills with the capability to navigate stressful situations.
Self-motivated and accountable individual.
Ability to lift and carry 50 lbs and push/pull 200 lbs.
Capacity to manipulate equipment weighing up to 1000 lbs with assistance from carts and hoists as outlined in manuals.
Frequent bending, twisting, and working in diverse positions requiring full body mobility.
Must follow safety precautions while working in extreme environments around industrial equipment.
Salary Range for this position: $65,000 to $70,000 This job requisition is anticipated to remain open for at least 3 days following the original posting date of July 21, 2025. For U.S. positions, factors considered for compensation include responsibilities, experience, skills, and internal equity.