cyberThink
Job Description:
As a Marketing Loyalty Program Consultant, you will be instrumental in driving forward critical projects, maintaining strong field engagement and enrolment programs, and ensuring continuity across several loyalty-related programs.
Required Skills, Experiences, Education and Competencies: New Loyalty Initiatives:
Act as the primary point of contact for major loyalty program initiatives Manage project workflows and timelines, ensuring steady progress Collaborate cross-functionally with key business partners Oversee development of digital programs Track program results and provide regular updates to leadership Support communication strategy and execution
Field Engagement Program Management:
Manage field engagement programs including communications and points disbursement Serve as the primary contact for internal incentive programs - monitoring the program and supporting international regions Launch and track promotions Serve as the contact for inquiries Assist with quality assurance changes to further integrate loyalty
Ongoing Enrolment Program Management:
Monitor enrolment initiatives and serve as a liaison from the loyalty team Share regular updates with leadership Monitor enrolment data, proactively identifying trends, discrepancies, and opportunities for improvement. Share insights and recommendations regularly with leadership and create action plans for improvement.
Additional Tasks:
Conduct brand standards audits to support loyalty integration Manage point budget allocations related to this role and ensure budget adherence Organize and lead global loyalty meetings Manage QR code requests and creation for the Rewards team Coordinate with Communications and Loyalty Operations to ensure timely and accurate delivery of franchisee communications
The hourly range for roles of this nature are $50.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.
cyberThink is an Equal Opportunity Employer.
Required Skills, Experiences, Education and Competencies: New Loyalty Initiatives:
Act as the primary point of contact for major loyalty program initiatives Manage project workflows and timelines, ensuring steady progress Collaborate cross-functionally with key business partners Oversee development of digital programs Track program results and provide regular updates to leadership Support communication strategy and execution
Field Engagement Program Management:
Manage field engagement programs including communications and points disbursement Serve as the primary contact for internal incentive programs - monitoring the program and supporting international regions Launch and track promotions Serve as the contact for inquiries Assist with quality assurance changes to further integrate loyalty
Ongoing Enrolment Program Management:
Monitor enrolment initiatives and serve as a liaison from the loyalty team Share regular updates with leadership Monitor enrolment data, proactively identifying trends, discrepancies, and opportunities for improvement. Share insights and recommendations regularly with leadership and create action plans for improvement.
Additional Tasks:
Conduct brand standards audits to support loyalty integration Manage point budget allocations related to this role and ensure budget adherence Organize and lead global loyalty meetings Manage QR code requests and creation for the Rewards team Coordinate with Communications and Loyalty Operations to ensure timely and accurate delivery of franchisee communications
The hourly range for roles of this nature are $50.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.
cyberThink is an Equal Opportunity Employer.