University of Maryland
Job Description Summary
Organization's Summary Statement:
University Human Resources Operations is seeking a detail-oriented and service-driven HR Generalist to join our team. This position is a critical front-line resource, providing comprehensive HR customer service and operational support to campus HR Analysts, employees, and other stakeholders.
The HR Generalist responds to inquiries across a wide range of human resources functions, including benefits, recruitment, training, HR transactions, and general HR policies and procedures. In this role, you will serve as the primary point of contact for campus users, providing guidance, troubleshooting support, and process navigation related to core HR systems and procedures. This role involves troubleshooting, testing, and partnering with HR and Workday teams to resolve complex issues. Systems include ServiceNow, Workday, State of Maryland Systems, and other campus-based systems.
Success in this role requires the ability to manage multiple priorities, navigate and understand complex systems, communicate clearly and empathetically, adapt quickly to changes, and provide accurate and timely support. A strong customer service mindset and the ability to translate complex HR concepts into clear guidance are essential. This role plays a key part in delivering responsive, knowledgeable, and effective HR services to the campus community.
Physical Demands: Because of its customer service nature, this is an in-office position that adheres to a standard work schedule. The majority of time is spent sitting at a desk at a computer workstation, and moving around the office to assist customers. Limited travel around the campus, and off-campus, may be necessary.
Licenses/ Certifications: NA
Minimum Qualifications
Education: Bachelor's degree from an accredited college or university.
Experience: Three (3) years of professional human resources experience.
Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of human resources policies and procedures, and federal, state, and other applicable human resources related laws, rules, regulations, and ordinances. Skill in the use of Microsoft Office products. Skill in troubleshooting system errors. Ability to multi-task and prioritize assignments. Ability to analyze situations and determine the best recourse for response.
Additional Job Details
Preferences: N/A
Required Application Materials: Cover Letter, Resume', List of References
Best Consideration Date: 7/28/2025
Posting Close Date: N/A
Open Until Filled: Yes
Job Risks Not Applicable to This Position
Financial Disclosure Required No
For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.
Department VPA-University Human Resources
Worker Sub-Type Staff Regular
Salary Range $56,160-$70,200
Benefits Summary
For more information on Regular Exempt benefits, select this link.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment Eligibility
The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO Statement
The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University's Equal Employment Opportunity Statement of Policy.
Title IX Non-Discrimination Notice
Resources Learn how military skills translate to civilian opportunities with O*Net Online
Search Firm Managed Recruitment
There are some positions that are not advertised on this career site as the search is being managed by a Search Firm.
Please visit the link below to see these available opportunities:
Search Firm Managed Vacancies
University Human Resources Operations is seeking a detail-oriented and service-driven HR Generalist to join our team. This position is a critical front-line resource, providing comprehensive HR customer service and operational support to campus HR Analysts, employees, and other stakeholders.
The HR Generalist responds to inquiries across a wide range of human resources functions, including benefits, recruitment, training, HR transactions, and general HR policies and procedures. In this role, you will serve as the primary point of contact for campus users, providing guidance, troubleshooting support, and process navigation related to core HR systems and procedures. This role involves troubleshooting, testing, and partnering with HR and Workday teams to resolve complex issues. Systems include ServiceNow, Workday, State of Maryland Systems, and other campus-based systems.
Success in this role requires the ability to manage multiple priorities, navigate and understand complex systems, communicate clearly and empathetically, adapt quickly to changes, and provide accurate and timely support. A strong customer service mindset and the ability to translate complex HR concepts into clear guidance are essential. This role plays a key part in delivering responsive, knowledgeable, and effective HR services to the campus community.
Physical Demands: Because of its customer service nature, this is an in-office position that adheres to a standard work schedule. The majority of time is spent sitting at a desk at a computer workstation, and moving around the office to assist customers. Limited travel around the campus, and off-campus, may be necessary.
Licenses/ Certifications: NA
Minimum Qualifications
Education: Bachelor's degree from an accredited college or university.
Experience: Three (3) years of professional human resources experience.
Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of human resources policies and procedures, and federal, state, and other applicable human resources related laws, rules, regulations, and ordinances. Skill in the use of Microsoft Office products. Skill in troubleshooting system errors. Ability to multi-task and prioritize assignments. Ability to analyze situations and determine the best recourse for response.
Additional Job Details
Preferences: N/A
Required Application Materials: Cover Letter, Resume', List of References
Best Consideration Date: 7/28/2025
Posting Close Date: N/A
Open Until Filled: Yes
Job Risks Not Applicable to This Position
Financial Disclosure Required No
For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.
Department VPA-University Human Resources
Worker Sub-Type Staff Regular
Salary Range $56,160-$70,200
Benefits Summary
For more information on Regular Exempt benefits, select this link.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment Eligibility
The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO Statement
The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University's Equal Employment Opportunity Statement of Policy.
Title IX Non-Discrimination Notice
Resources Learn how military skills translate to civilian opportunities with O*Net Online
Search Firm Managed Recruitment
There are some positions that are not advertised on this career site as the search is being managed by a Search Firm.
Please visit the link below to see these available opportunities:
Search Firm Managed Vacancies