Vertex Pharmaceuticals
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Salesforce Platform Technical Lead
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Vertex Pharmaceuticals 3 days ago Be among the first 25 applicants Join to apply for the
Salesforce Platform Technical Lead
role at
Vertex Pharmaceuticals Job Description
Job Summary:
The Salesforce Platform Technical Lead will be part of the Data, Technology, and Engineering (DTE) team, supporting Cell and Gene Therapy (CGT) systems, as well as integrated Slot management capabilities for patient therapy across Commercial and Supply Chain functions.
Role includes collaborating with functional SMEs, understanding business requirements,
determining technical requirements, leading solution design and configurations, managing Devops resources ensuring continuous integrations and continuous development/deployments, identifying and mitigating tech debt, overseeing data object model, delivering enhancements, integrations, and contributing to AI driven technology projects and initiatives, ensuring GxP standards are met, operational practices are documented, and operational support as the Salesforce platform and business scales.
Key Duties & Responsibilities
Lead Salesforce-based Slot management portal delivery for the Casegevy and Type 1 Diabetes therapies. Understand system and technical needs, create, analyze, and validate detailed functional and technical requirements/specifications, facilitate design sessions with the development team to define the solution, systems design, and other GxP deliverables. Leverage strong communication and analytical skills, technical expertise to understand, document, assess, and drive technical design needs to accelerate process enhancement and operational efficiencies. Providing input to strategic direction, contributing to the development of roadmaps to achieve the long-term and short-term capability needs of the Commercial and Supply Chain business groups. Achieve high stakeholder satisfaction and engagement levels across various levels of leadership within the organization. Participate in reviewing, planning, testing, and implementing regularly scheduled both internal and vendor releases/upgrades. Partner with offshore team members, functions, QA stakeholders, and IT peers for platform support, as well as enhancements and projects. Develop collaborative relationships with peers in IT, Quality, Vendor partners, and other teams to help design, develop, enhance, and deliver solutions that meet business goals and objectives. Manage the end-to-end lifecycle for regulated CGT platforms supporting both Commercial and Supply Chain business areas. Facilitate release management and production release schedule in coordination with cross-functional partners and other platform teams Lead platform communications (e.g., status reporting, downtime, releases) to all stakeholder groups Serve as Operations SME for enhancements, software upgrades, implementations, and integration projects, providing product and GxP expertise Responsible for risk and mitigation management to ensure high-quality, on-time delivery Proactively champion, educate, and enhance delivery practices to introduce process efficiencies Define, manage, and optimize the DevOps framework/delivery operating model Manage CI/CD pipeline and software development capacity across teams Provide input into budget/forecasting estimates and resource allocation Coach and lead Vertex colleagues and onshore/offshore managed service providers
Required Knowledge & Skills
Software vendor and MSP management expertise Executive-level communication skills; ability to explain complex topics in a digestible way Ability to drive continuous operational improvement Proven ability to stay abreast of industry and technology trends Expert knowledge in Agile SDLC, DevOps, and GxP Functional and technical ability with configurations, customizations, and authoring SDLC documentation Demonstrated ability to interpret functional requirements and specifications to convert into technical or process-driven solutions and configurations. Experience in 21 CFR Part 11 requirements for GxP environments and the relevant SLDC requirements Exceptional analytical and problem-solving skills with attention to detail Flexibility to adapt to a continually changing and fast-paced business environment.
Education & Experience
Bachelor's degree in Computer Science, software engineering, or other related technology degree. 5+ years of relevant work experience Functional/Technical knowledge in Cell and Gene Therapy, Patient portal, Chain of Identity, Capacity Planning, Manufacturing slot allocation, and related supply chain systems Experience in Salesforce platforms Experience in Patient and/or Product Scheduling Experience with Salesforce Agent Force and other AI automation tools Biotech or Pharmaceutical Industry Experience Experience working with SaaS solutions and vendors Experience handling GxP systems and security requirements, including Disaster Recovery, Backup & Restore, Data Retention, and Archival Experience with Part 11 CFR 21 GxP Validation Experience with stakeholder engagement, vendor management, and directing platform teams Some experience in four architecture specialization areas (business, information, infrastructure, software) Experience working within and leading in an AGILE team framework, across multiple business units and functions Nice to have Agile/DevOps/ITIL certification Nice to have Cell and Gene Therapy technology experience
Pay Range
$138,400 - $207,500
Disclosure Statement
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Flex Designation
Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status
In this Hybrid-Eligible role, you can choose to be designated as:
Hybrid: work remotely up to two days per week; or select On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Referrals increase your chances of interviewing at Vertex Pharmaceuticals by 2x Sign in to set job alerts for “Information Technology Technician” roles.
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Salesforce Platform Technical Lead
role at
Vertex Pharmaceuticals 3 days ago Be among the first 25 applicants Join to apply for the
Salesforce Platform Technical Lead
role at
Vertex Pharmaceuticals Job Description
Job Summary:
The Salesforce Platform Technical Lead will be part of the Data, Technology, and Engineering (DTE) team, supporting Cell and Gene Therapy (CGT) systems, as well as integrated Slot management capabilities for patient therapy across Commercial and Supply Chain functions.
Role includes collaborating with functional SMEs, understanding business requirements,
determining technical requirements, leading solution design and configurations, managing Devops resources ensuring continuous integrations and continuous development/deployments, identifying and mitigating tech debt, overseeing data object model, delivering enhancements, integrations, and contributing to AI driven technology projects and initiatives, ensuring GxP standards are met, operational practices are documented, and operational support as the Salesforce platform and business scales.
Key Duties & Responsibilities
Lead Salesforce-based Slot management portal delivery for the Casegevy and Type 1 Diabetes therapies. Understand system and technical needs, create, analyze, and validate detailed functional and technical requirements/specifications, facilitate design sessions with the development team to define the solution, systems design, and other GxP deliverables. Leverage strong communication and analytical skills, technical expertise to understand, document, assess, and drive technical design needs to accelerate process enhancement and operational efficiencies. Providing input to strategic direction, contributing to the development of roadmaps to achieve the long-term and short-term capability needs of the Commercial and Supply Chain business groups. Achieve high stakeholder satisfaction and engagement levels across various levels of leadership within the organization. Participate in reviewing, planning, testing, and implementing regularly scheduled both internal and vendor releases/upgrades. Partner with offshore team members, functions, QA stakeholders, and IT peers for platform support, as well as enhancements and projects. Develop collaborative relationships with peers in IT, Quality, Vendor partners, and other teams to help design, develop, enhance, and deliver solutions that meet business goals and objectives. Manage the end-to-end lifecycle for regulated CGT platforms supporting both Commercial and Supply Chain business areas. Facilitate release management and production release schedule in coordination with cross-functional partners and other platform teams Lead platform communications (e.g., status reporting, downtime, releases) to all stakeholder groups Serve as Operations SME for enhancements, software upgrades, implementations, and integration projects, providing product and GxP expertise Responsible for risk and mitigation management to ensure high-quality, on-time delivery Proactively champion, educate, and enhance delivery practices to introduce process efficiencies Define, manage, and optimize the DevOps framework/delivery operating model Manage CI/CD pipeline and software development capacity across teams Provide input into budget/forecasting estimates and resource allocation Coach and lead Vertex colleagues and onshore/offshore managed service providers
Required Knowledge & Skills
Software vendor and MSP management expertise Executive-level communication skills; ability to explain complex topics in a digestible way Ability to drive continuous operational improvement Proven ability to stay abreast of industry and technology trends Expert knowledge in Agile SDLC, DevOps, and GxP Functional and technical ability with configurations, customizations, and authoring SDLC documentation Demonstrated ability to interpret functional requirements and specifications to convert into technical or process-driven solutions and configurations. Experience in 21 CFR Part 11 requirements for GxP environments and the relevant SLDC requirements Exceptional analytical and problem-solving skills with attention to detail Flexibility to adapt to a continually changing and fast-paced business environment.
Education & Experience
Bachelor's degree in Computer Science, software engineering, or other related technology degree. 5+ years of relevant work experience Functional/Technical knowledge in Cell and Gene Therapy, Patient portal, Chain of Identity, Capacity Planning, Manufacturing slot allocation, and related supply chain systems Experience in Salesforce platforms Experience in Patient and/or Product Scheduling Experience with Salesforce Agent Force and other AI automation tools Biotech or Pharmaceutical Industry Experience Experience working with SaaS solutions and vendors Experience handling GxP systems and security requirements, including Disaster Recovery, Backup & Restore, Data Retention, and Archival Experience with Part 11 CFR 21 GxP Validation Experience with stakeholder engagement, vendor management, and directing platform teams Some experience in four architecture specialization areas (business, information, infrastructure, software) Experience working within and leading in an AGILE team framework, across multiple business units and functions Nice to have Agile/DevOps/ITIL certification Nice to have Cell and Gene Therapy technology experience
Pay Range
$138,400 - $207,500
Disclosure Statement
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Flex Designation
Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status
In this Hybrid-Eligible role, you can choose to be designated as:
Hybrid: work remotely up to two days per week; or select On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Referrals increase your chances of interviewing at Vertex Pharmaceuticals by 2x Sign in to set job alerts for “Information Technology Technician” roles.
On-Call IT Technician - PC, Mac & Desktop Support Boston-Cambridge-Newton, MA-NH
On-Call IT Technician - PC, Mac & Desktop Support Boston-Cambridge-Newton, MA-NH
Woburn, MA $50,000.00-$60,000.00 1 month ago Pharmaceutical Lab IT Support Specialist
Cambridge, MA $65,000.00-$70,000.00 3 weeks ago Boston, MA $50,000.00-$60,000.00 2 weeks ago Boston, MA $70,000.00-$100,000.00 3 weeks ago Waltham, MA $94,235.86-$117,794.93 1 week ago Information Technology Help Desk Technician
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Bedford, MA $70,000.00-$90,000.00 1 week ago Technology Services Group (TSG) Technician - Entry Level
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr