Carter Motors
Join to apply for the
Customer Experience Representative
role at
Carter Motors 3 days ago Be among the first 25 applicants Join to apply for the
Customer Experience Representative
role at
Carter Motors Get AI-powered advice on this job and more exclusive features. This range is provided by Carter Motors. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$25.00/hr - $25.00/hr At Carter Motors, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Carter Motors is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Carter Subaru in Ballard
is looking for a Customer Experience Representative to join our team! The Customer Experience Representative plays a key role in creating a welcoming and efficient environment for our customers. This position is responsible for ensuring every customer interaction—whether in person or over the phone—is handled with professionalism, accuracy, and care. In addition to managing front-desk operations, the Customer Experience Representative supports the service department with payment processing, loaner vehicle coordination, and timely communication with customers.
Pay is $25.00 per hour
Schedule - TBD
What We Offer
Competitive compensation plans Medical, Dental & Vision after 30 days of employment 401(k) + Company Match Plan after 90 days of employment AFLAC, Legal Shield & Identity Theft Shield, FSA, Pet Insurance Discount 529 College Savings Plan Paid time off after 90 days of employment Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Discount Program Discounts on products and services
To see full pay and benefits details, visit this link or copy/paste the web address below into your browser.
https://lp.constantcontactpages.com/cu/YmPFxtj/BallardCustExperienceRep
Responsibilities
Customer Interaction & Service Support Greet customers promptly and courteously upon arrival. Listen to customer needs and ensure they are directed to the correct department or team member. Provide clear, accurate, and timely updates to customers regarding their service appointments or vehicle status. Cashiering Process customer payments accurately and efficiently, including cash, credit card, and other approved payment methods. Issue receipts and handle payment inquiries professionally. Maintain accurate cash drawer balances and follow all dealership cash-handling procedures. Loaner Vehicle Agreements Prepare, review, and process loaner vehicle agreements with customers. Verify required documentation such as driver’s license and insurance. Inspect and record the condition of loaner vehicles before release and upon return. Call Handling Answer incoming calls promptly, routing them to the correct department or providing requested information directly. Return customer calls in a timely manner, addressing questions or concerns with professionalism. Maintain accurate records of customer interactions and follow-up commitments. Administrative Duties Update customer records in the dealership management system. Assist with scheduling service appointments when needed. Support the service department with additional administrative or clerical tasks as assigned.
Qualifications
High school diploma or equivalent; some college coursework preferred. Previous customer service, cashiering, or receptionist experience preferred. Strong communication and interpersonal skills. Proficient with computers and capable of learning dealership management software. Ability to multitask in a fast-paced environment. Professional demeanor and appearance.
Carter Motors is a proud
equal opportunities employer ; we do not deny employment based on race, ethnicity, national origin, disabilities, or any other protected characteristics. We are a
drug free workplace ; all employees are held to this standard to be free from the effects of drugs and/or alcohol while on duty. Carter Motors also participates in
fair chance hiring practices ; candidates with a criminal history will undergo an individualized assessment post-offer. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Carter Motors by 2x Get notified about new Customer Representative jobs in
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Customer Experience Representative
role at
Carter Motors 3 days ago Be among the first 25 applicants Join to apply for the
Customer Experience Representative
role at
Carter Motors Get AI-powered advice on this job and more exclusive features. This range is provided by Carter Motors. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$25.00/hr - $25.00/hr At Carter Motors, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Carter Motors is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Carter Subaru in Ballard
is looking for a Customer Experience Representative to join our team! The Customer Experience Representative plays a key role in creating a welcoming and efficient environment for our customers. This position is responsible for ensuring every customer interaction—whether in person or over the phone—is handled with professionalism, accuracy, and care. In addition to managing front-desk operations, the Customer Experience Representative supports the service department with payment processing, loaner vehicle coordination, and timely communication with customers.
Pay is $25.00 per hour
Schedule - TBD
What We Offer
Competitive compensation plans Medical, Dental & Vision after 30 days of employment 401(k) + Company Match Plan after 90 days of employment AFLAC, Legal Shield & Identity Theft Shield, FSA, Pet Insurance Discount 529 College Savings Plan Paid time off after 90 days of employment Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Discount Program Discounts on products and services
To see full pay and benefits details, visit this link or copy/paste the web address below into your browser.
https://lp.constantcontactpages.com/cu/YmPFxtj/BallardCustExperienceRep
Responsibilities
Customer Interaction & Service Support Greet customers promptly and courteously upon arrival. Listen to customer needs and ensure they are directed to the correct department or team member. Provide clear, accurate, and timely updates to customers regarding their service appointments or vehicle status. Cashiering Process customer payments accurately and efficiently, including cash, credit card, and other approved payment methods. Issue receipts and handle payment inquiries professionally. Maintain accurate cash drawer balances and follow all dealership cash-handling procedures. Loaner Vehicle Agreements Prepare, review, and process loaner vehicle agreements with customers. Verify required documentation such as driver’s license and insurance. Inspect and record the condition of loaner vehicles before release and upon return. Call Handling Answer incoming calls promptly, routing them to the correct department or providing requested information directly. Return customer calls in a timely manner, addressing questions or concerns with professionalism. Maintain accurate records of customer interactions and follow-up commitments. Administrative Duties Update customer records in the dealership management system. Assist with scheduling service appointments when needed. Support the service department with additional administrative or clerical tasks as assigned.
Qualifications
High school diploma or equivalent; some college coursework preferred. Previous customer service, cashiering, or receptionist experience preferred. Strong communication and interpersonal skills. Proficient with computers and capable of learning dealership management software. Ability to multitask in a fast-paced environment. Professional demeanor and appearance.
Carter Motors is a proud
equal opportunities employer ; we do not deny employment based on race, ethnicity, national origin, disabilities, or any other protected characteristics. We are a
drug free workplace ; all employees are held to this standard to be free from the effects of drugs and/or alcohol while on duty. Carter Motors also participates in
fair chance hiring practices ; candidates with a criminal history will undergo an individualized assessment post-offer. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Carter Motors by 2x Get notified about new Customer Representative jobs in
Seattle, WA . Customer Service Representative - State Farm Agent Team Member
Seattle, WA $60,000.00-$90,000.00 2 years ago Customer Service Representative - State Farm Agent Team Member
Shoreline, WA $40,000.00-$50,000.00 1 year ago Showroom Customer Service Representative
Seattle, WA $49,000.00-$52,000.00 1 day ago Customer Relations Representative - State Farm Agent Team Member
Woodinville, WA $80,000.00-$100,000.00 1 year ago CUSTOMER SERVICE REP II - SSC (Seattle, Washington, United States, 98108)
Lynnwood, WA $43,680.00-$50,328.00 1 week ago Bellevue, WA $66,500.00-$123,500.00 1 week ago Customer Service Representative I (Facility Attendant)
Customer Service Representative I (Facility Attendant)
Customer Retention Specialist - (Pacific Time Hours)
Tukwila, WA $5,250.00-$10,000.00 2 weeks ago Senior Customer Service Representative - Onsite
Kent, WA $55,000.00-$65,000.00 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr